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The rapid advancement of Large Language Models (LLMs) has revolutionized the generation of emotional support conversations (ESC), offering scalable solutions with reduced costs and enhanced data privacy. This paper explores the role of…

Computation and Language · Computer Science 2025-09-16 Shenghan Wu , Yimo Zhu , Wynne Hsu , Mong-Li Lee , Yang Deng

Emotional Support Dialogue Systems (ESDSes) are increasingly evaluated and trained with LLM-simulated seekers. However, such simulated seekers often behave as cooperative, average-case users who disclose clearly, respond constructively, and…

Computation and Language · Computer Science 2026-05-28 Jiajie Yang , Yangchun Li , Guanyi Chen , Rui Fan , Xin Bai , Tingting He

Speech Emotion Recognition (SER) is a crucial component in developing general-purpose AI agents capable of natural human-computer interaction. However, building robust multilingual SER systems remains challenging due to the scarcity of…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-08 Hsi-Che Lin , Yi-Cheng Lin , Huang-Cheng Chou , Hung-yi Lee

Text-based speech editing allows users to edit speech by intuitively cutting, copying, and pasting text to speed up the process of editing speech. In the previous work, CampNet (context-aware mask prediction network) is proposed to realize…

Sound · Computer Science 2022-12-21 Tao Wang , Jiangyan Yi , Ruibo Fu , Jianhua Tao , Zhengqi Wen , Chu Yuan Zhang

An end-to-end (e2e) text-to-speech (TTS) system is a deep architecture that learns to associate a text string with acoustic speech patterns from a curated dataset. It is expected that all aspects associated with speech production, such as…

Sound · Computer Science 2026-02-17 Parth Khadse , Sunil Kumar Kopparapu

Recent research in dialogue systems and corpora has focused on two main categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems help users accomplish specific tasks, while open-domain systems aim to create…

Computation and Language · Computer Science 2024-04-30 Wen-Yu Chang , Yun-Nung Chen

Emotion Prediction in Conversation (EPC) aims to forecast the emotions of forthcoming utterances by utilizing preceding dialogues. Previous EPC approaches relied on simple context modeling for emotion extraction, overlooking fine-grained…

Multimedia · Computer Science 2024-08-09 Haoxiang Shi , Ziqi Liang , Jun Yu

Humans talk in daily conversations while aligning and negotiating the expressed meanings or common ground. Despite the impressive conversational abilities of the large generative language models, they do not consider the individual…

Computation and Language · Computer Science 2024-05-27 Shuwen Qiu , Mingdian Liu , Hengli Li , Song-Chun Zhu , Zilong Zheng

How do we communicate with others to achieve our goals? We use our prior experience or advice from others, or construct a candidate utterance by predicting how it will be received. However, our experiences are limited and biased, and…

Artificial Intelligence · Computer Science 2023-11-06 Ryan Liu , Howard Yen , Raja Marjieh , Thomas L. Griffiths , Ranjay Krishna

This work proposes a novel approach based on sequence-to-sequence (seq2seq) models for context-aware conversational systems. Exist- ing seq2seq models have been shown to be good for generating natural responses in a data-driven…

Computation and Language · Computer Science 2018-05-23 Silje Christensen , Simen Johnsrud , Massimiliano Ruocco , Heri Ramampiaro

Social norms are implicit, culturally grounded expectations that guide interpersonal communication. Unlike factual commonsense, norm reasoning is subjective, context-dependent, and varies across cultures, posing challenges for computational…

Computation and Language · Computer Science 2025-11-14 Pritish Sahu , Anirudh Som , Dimitra Vergyri , Ajay Divakaran

Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses. However, existing methods face challenges in effectively supporting deep contextual understanding. To address this…

Computation and Language · Computer Science 2026-04-03 Yanxin Luo , Xiaoyu Zhang , Jing Li , Yan Gao , Donghong Han

The rapid advancement of speech-to-speech (S2S) large language models (LLMs) has significantly improved real-time spoken interaction. However, current evaluation frameworks remain inadequate for assessing performance in complex, multi-turn…

Computation and Language · Computer Science 2025-09-16 Yuhao Du , Qianwei Huang , Guo Zhu , Zhanchen Dai , Shunian Chen , Qiming Zhu , Le Pan , Minghao Chen , Yuhao Zhang , Li Zhou , Benyou Wang , Haizhou Li

Understanding emotions and responding accordingly is one of the biggest challenges of dialog systems. This paper presents EmpTransfo, a multi-head Transformer architecture for creating an empathetic dialog system. EmpTransfo utilizes…

Computation and Language · Computer Science 2020-03-09 Rohola Zandie , Mohammad H. Mahoor

Task-oriented dialogue (ToD) systems are designed to help users achieve specific goals through natural language interaction. While recent advances in large language models (LLMs) have significantly improved linguistic fluency and contextual…

Computation and Language · Computer Science 2025-07-03 Shutong Feng , Hsien-chin Lin , Nurul Lubis , Carel van Niekerk , Michael Heck , Benjamin Ruppik , Renato Vukovic , Milica Gašić

English as a Second Language (ESL) speakers often struggle to engage in group discussions due to language barriers. While moderators can facilitate participation, few studies assess conversational engagement and evaluate moderation…

Computation and Language · Computer Science 2025-02-26 Rena Gao , Ming-Bin Chen , Lea Frermann , Jey Han Lau

Recognizing emotions in conversations is a challenging task due to the presence of contextual dependencies governed by self- and inter-personal influences. Recent approaches have focused on modeling these dependencies primarily via…

Computation and Language · Computer Science 2020-05-21 Devamanyu Hazarika , Soujanya Poria , Roger Zimmermann , Rada Mihalcea

Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the…

Information Retrieval · Computer Science 2023-05-31 Shuyu Guo , Shuo Zhang , Weiwei Sun , Pengjie Ren , Zhumin Chen , Zhaochun Ren

End-to-end Task-oriented Dialogue Systems (TDSs) have attracted a lot of attention for their superiority (e.g., in terms of global optimization) over pipeline modularized TDSs. Previous studies on end-to-end TDSs use a single-module model…

Computation and Language · Computer Science 2019-07-12 Jiahuan Pei , Pengjie Ren , Maarten de Rijke

The lack of speech data annotated with labels required for spoken language understanding (SLU) is often a major hurdle in building end-to-end (E2E) systems that can directly process speech inputs. In contrast, large amounts of text data…

Computation and Language · Computer Science 2022-03-02 Samuel Thomas , Hong-Kwang J. Kuo , Brian Kingsbury , George Saon
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