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The integration of conversational artificial intelligence (AI) into mental health care promises a new horizon for therapist-client interactions, aiming to closely emulate the depth and nuance of human conversations. Despite the potential,…

Multimedia · Computer Science 2024-10-22 Yuqi Chu , Lizi Liao , Zhiyuan Zhou , Chong-Wah Ngo , Richang Hong

Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial…

Computation and Language · Computer Science 2024-08-05 Huaiwen Zhang , Yu Chen , Ming Wang , Shi Feng

In the context of today's high-pressure, aging society, the demand for large-scale emotional models capable of providing empathetic support is more critical than ever. However, existing benchmarks fail to simultaneously achieve ecological…

Computation and Language · Computer Science 2026-05-12 Pengze Guo , Jingxi Liang , Zhiwen Xie , Qifeng Wang , Derek F. Wong

Large Language Models show promise in emotion understanding, social reasoning, and empathy, yet they struggle with psychologically grounded tasks that require inferring implicit mental states in context-rich, ambiguous settings. These…

Databases · Computer Science 2025-11-13 Yichao Feng , Haoran Luo , Lang Feng , Shuai Zhao , Anh Tuan Luu

Empathetic interaction is a cornerstone of human-machine communication, due to the need for understanding speech enriched with paralinguistic cues and generating emotional and expressive responses. However, the most powerful empathetic…

Computation and Language · Computer Science 2025-10-28 Chen Wang , Tianyu Peng , Wen Yang , Yinan Bai , Guangfu Wang , Jun Lin , Lanpeng Jia , Lingxiang Wu , Jinqiao Wang , Chengqing Zong , Jiajun Zhang

Eva is a neuro-symbolic domain-independent multimodal collaborative dialogue system that takes seriously that the purpose of task-oriented dialogue is to assist the user. To do this, the system collaborates by inferring their intentions and…

Artificial Intelligence · Computer Science 2024-06-24 Philip R. Cohen , Lucian Galescu , Maayan Shvo

End-to-end speech-to-speech (S2S) dialogue systems have recently garnered increasing research attention for their lower latency and more natural integration of nonverbal cues such as emotion and speaker identity. However, these systems face…

Computation and Language · Computer Science 2025-11-12 Pengchao Feng , Ziyang Ma , Wenxi Chen , Yao Li , Sheng Wang , Kai Yu , Xie Chen

End-to-end learning framework is useful for building dialog systems for its simplicity in training and efficiency in model updating. However, current end-to-end approaches only consider user semantic inputs in learning and under-utilize…

Computation and Language · Computer Science 2019-07-04 Weiyan Shi , Zhou Yu

Researches on dialogue empathy aim to endow an agent with the capacity of accurate understanding and proper responding for emotions. Existing models for empathetic dialogue generation focus on the emotion flow in one direction, that is,…

Computation and Language · Computer Science 2021-09-21 Lei Shen , Jinchao Zhang , Jiao Ou , Xiaofang Zhao , Jie Zhou

In current text-based task-oriented dialogue (TOD) systems, user emotion detection (ED) is often overlooked or is typically treated as a separate and independent task, requiring additional training. In contrast, our work demonstrates that…

Computation and Language · Computer Science 2024-07-01 Armand Stricker , Patrick Paroubek

Emotional Support Conversation requires not only affective expression but also grounded instrumental support to provide trustworthy guidance. However, existing ESC systems and benchmarks largely focus on affective support in text-only…

Artificial Intelligence · Computer Science 2026-05-11 Xingyu Sui , Yanyan Zhao , Yulin Hu , Jiahe Guo , Weixiang Zhao , Bing Qin

Emotional support conversation (ESC) helps reduce people's psychological stress and provide emotional value through interactive dialogues. Due to the high cost of crowdsourcing a large ESC corpus, recent attempts use large language models…

Computation and Language · Computer Science 2025-06-23 Zhuang Chen , Yaru Cao , Guanqun Bi , Jincenzi Wu , Jinfeng Zhou , Xiyao Xiao , Si Chen , Hongning Wang , Minlie Huang

Synthesized speech from articulatory movements can have real-world use for patients with vocal cord disorders, situations requiring silent speech, or in high-noise environments. In this work, we present EMA2S, an end-to-end multimodal…

Audio and Speech Processing · Electrical Eng. & Systems 2021-06-10 Yu-Wen Chen , Kuo-Hsuan Hung , Shang-Yi Chuang , Jonathan Sherman , Wen-Chin Huang , Xugang Lu , Yu Tsao

Many dialogue systems (DSs) lack characteristics humans have, such as emotion perception, factuality, and informativeness. Enhancing DSs with knowledge alleviates this problem, but, as many ways of doing so exist, keeping track of all…

Computation and Language · Computer Science 2022-12-21 Sagi Shaier , Lawrence Hunter , Katharina Kann

Emotional Support Conversation (ESConv) aims to reduce help-seekers'emotional distress with the supportive strategy and response. It is essential for the supporter to select an appropriate strategy with the feedback of the help-seeker…

Computation and Language · Computer Science 2023-02-08 Wei Peng , Ziyuan Qin , Yue Hu , Yuqiang Xie , Yunpeng Li

Conversational Text-to-Speech (CTTS) aims to accurately express an utterance with the appropriate style within a conversational setting, which attracts more attention nowadays. While recognizing the significance of the CTTS task, prior…

Computation and Language · Computer Science 2024-10-15 Rui Liu , Zhenqi Jia , Jie Yang , Yifan Hu , Haizhou Li

Emotional support conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not…

Computation and Language · Computer Science 2026-05-11 Yue Zhao , Qingqing Gu , Xiaoyu Wang , Teng Chen , Zhonglin Jiang , Yong Chen , Luo Ji

Recently, there has been an increasing interest in neural speech synthesis. While the deep neural network achieves the state-of-the-art result in text-to-speech (TTS) tasks, how to generate a more emotional and more expressive speech is…

Computation and Language · Computer Science 2021-06-24 Chenye Cui , Yi Ren , Jinglin Liu , Feiyang Chen , Rongjie Huang , Ming Lei , Zhou Zhao

Emotion Recognition in Conversations (ERC) has gained increasing attention for developing empathetic machines. Recently, many approaches have been devoted to perceiving conversational context by deep learning models. However, these…

Computation and Language · Computer Science 2021-06-10 Dou Hu , Lingwei Wei , Xiaoyong Huai

Decoding natural language from brain activity using non-invasive electroencephalography (EEG) remains a significant challenge in neuroscience and machine learning, particularly for open-vocabulary scenarios where traditional methods…

Machine Learning · Computer Science 2025-06-19 Mohamed Masry , Mohamed Amen , Mohamed Elzyat , Mohamed Hamed , Norhan Magdy , Maram Khaled