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Low technology and eHealth literacy among older adults in retirement communities hinder engagement with digital tools. To address this, we designed an LLM-powered chatbot prototype using a human-centered approach for a local retirement…

Human-Computer Interaction · Computer Science 2025-04-29 Luna Xingyu Li , Ray-yuan Chung , Feng Chen , Wenyu Zeng , Yein Jeon , Oleg Zaslavsky

Age-related cognitive impairment is generally characterized by gradual memory loss and decision-making difficulties. The aim of this study is to investigate multi level support and suggest relevant helping means for the elderly with mild…

Human-Computer Interaction · Computer Science 2023-01-09 Fatemeh Ghorbani , Mahsa Farshi Taghavi , Mehdi Delrobaei

With respect to digital games, older adults are a demographic that is often underserved due to an industry-wide focus on younger audiences' preferences and skill sets. Meanwhile, as artificial intelligence (AI) continues to expand into…

Human-Computer Interaction · Computer Science 2025-06-10 Yichi Zhang , Brandon Lyman , Celia Pearce , Miso Kim , Casper Harteveld , Leanne Chukoskie , Bob De Schutter

Despite growing recognition that responsible AI requires domain knowledge, current work on conversational AI primarily draws on clinical expertise that prioritises diagnosis and intervention. However, much of everyday emotional support…

Human-Computer Interaction · Computer Science 2026-04-15 Joel Wester , Samuel Rhys Cox , Henning Pohl , Niels van Berkel

Throughout history, a prevailing paradigm in mental healthcare has been one in which distressed people may receive treatment with little understanding around how their experience is perceived by their care provider, and in turn, the…

Human-Computer Interaction · Computer Science 2026-02-23 Sachin R. Pendse , Darren Gergle , Rachel Kornfield , Kaylee Kruzan , David Mohr , Jessica Schleider , Jina Suh , Annie Wescott , Jonah Meyerhoff

We need open platforms driven by specialists, in which queries can be created and collected for long periods and the diagnosis made, based on a rigorous clinical follow-up. In this work, we developed a multi-language robot interface helping…

Human-Computer Interaction · Computer Science 2019-09-09 C. Yvanoff-Frenchin , V. Ramos , T. Belabed , C. Valderrama

Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an…

Human-Computer Interaction · Computer Science 2025-09-25 Georgios Makridis , George Fragiadakis , Jorge Oliveira , Tomaz Saraiva , Philip Mavrepis , Georgios Fatouros , Dimosthenis Kyriazis

AI-driven chatbots have become an emerging solution to address psychological distress. Due to the lack of psychotherapeutic data, researchers use dialogues scraped from online peer support forums to train them. But since the responses in…

Computation and Language · Computer Science 2023-05-18 Anuradha Welivita , Pearl Pu

Helping people identify and pursue personally meaningful career goals at scale remains a key challenge in applied psychology. Career coaching can improve goal quality and attainment, but its cost and limited availability restrict access.…

Human-Computer Interaction · Computer Science 2026-03-19 Michel Schimpf , Julian Voigt , Thomas Bohné

Chatbot technology is increasingly emerging as a virtual assistant. Chatbots could allow individuals and organizations to accomplish objectives that are currently not fully optimized for collaboration across an intergenerational context.…

Human-Computer Interaction · Computer Science 2022-12-08 Irawan Nurhas , Pouyan Jahanbin , Jan Pawlowski , Stephen Wingreen , Stefan Geisler

Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and…

Computation and Language · Computer Science 2024-10-02 Yushan Qian , Bo Wang , Shangzhao Ma , Wu Bin , Shuo Zhang , Dongming Zhao , Kun Huang , Yuexian Hou

Real-world adoption of closed-loop insulin delivery systems (CLIDS) in type 1 diabetes remains low, driven not by technical failure, but by diverse behavioral, psychosocial, and social barriers. We introduce ChatCLIDS, the first benchmark…

Artificial Intelligence · Computer Science 2026-04-14 Zonghai Yao , Talha Chafekar , Junda Wang , Shuo Han , Feiyun Ouyang , Junhui Qian , Lingxi Li , Hong Yu

People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…

Human-Computer Interaction · Computer Science 2026-01-26 Samuel Rhys Cox , Jade Martin-Lise , Simo Hosio , Niels van Berkel

Designing Conversational AI systems to support older adults requires these systems to explain their behavior in ways that align with older adults' preferences and context. While prior work has emphasized the importance of AI explainability…

Human-Computer Interaction · Computer Science 2026-03-03 Niharika Mathur , Tamara Zubatiy , Agata Rozga , Jodi Forlizzi , Elizabeth Mynatt

Introduction: Global burden of sexually transmitted infections (STIs) is rising out of proportion to specialists. Current chatbots like ChatGPT are not tailored for handling STI-related concerns out of the box. We developed Otiz, an…

Computation and Language · Computer Science 2024-12-18 Nikhil Mehta , Sithira Ambepitiya , Thanveer Ahamad , Dinuka Wijesundara , Yudara Kularathne

As we build towards developing interactive systems that can recognize human emotional states and respond to individual needs more intuitively and empathetically in more personalized and context-aware computing time. This is especially…

Human-Computer Interaction · Computer Science 2024-06-25 Rahul Islam , Sang Won Bae

While most task-oriented dialogues assume conversations between the agent and one user at a time, dialogue systems are increasingly expected to communicate with multiple users simultaneously who make decisions collaboratively. To facilitate…

Social anxiety (SA) has become increasingly prevalent. Traditional coping strategies often face accessibility challenges. Generative AI (GenAI), known for their knowledgeable and conversational capabilities, are emerging as alternative…

Human-Computer Interaction · Computer Science 2025-01-28 Yimeng Wang , Yinzhou Wang , Kelly Crace , Yixuan Zhang

When communicating with elders with cognitive impairment, cognitive stimulation (CS) help to maintain the cognitive health of elders. Data sparsity is the main challenge in building CS-based dialogue systems, particularly in the Chinese…

Computation and Language · Computer Science 2023-05-16 Jiyue Jiang , Sheng Wang , Qintong Li , Lingpeng Kong , Chuan Wu

Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better…

Computation and Language · Computer Science 2025-12-08 José Pombal , Maya D'Eon , Nuno M. Guerreiro , Pedro Henrique Martins , António Farinhas , Ricardo Rei
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