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Recommender systems perform well for popular items and users with ample interactions (likes, ratings etc.). This work addresses the difficult and underexplored case of users who have very sparse interactions but post informative review…

Information Retrieval · Computer Science 2025-02-28 Ghazaleh Haratinezhad Torbati , Anna Tigunova , Andrew Yates , Gerhard Weikum

Large Language Models (LLMs) have emerged as personalized assistants for users across a wide range of tasks -- from offering writing support to delivering tailored recommendations or consultations. Over time, the interaction history between…

Computation and Language · Computer Science 2025-10-28 Bowen Jiang , Zhuoqun Hao , Young-Min Cho , Bryan Li , Yuan Yuan , Sihao Chen , Lyle Ungar , Camillo J. Taylor , Dan Roth

Languages are shaped by the inductive biases of their users. Using a classical referential game, we investigate how artificial languages evolve when optimised for inductive biases in humans and large language models (LLMs) via Human-Human,…

Computation and Language · Computer Science 2025-05-29 Tom Kouwenhoven , Max Peeperkorn , Roy de Kleijn , Tessa Verhoef

Conversational Recommender Systems (CRSs) leverage natural language interactions for personalized recommendation, yet information-scarce dialogue histories and single-turn recommendation paradigms may severely hinder accurate modeling of…

Information Retrieval · Computer Science 2026-04-07 Xingyuan Xiang , Xiangchen Pan , Wei Wei

User simulators are essential for training reinforcement learning (RL) based dialog models. The performance of the simulator directly impacts the RL policy. However, building a good user simulator that models real user behaviors is…

Computation and Language · Computer Science 2019-09-05 Weiyan Shi , Kun Qian , Xuewei Wang , Zhou Yu

Personalized Large Language Models (LLMs) have been shown to be an effective way to create more engaging and enjoyable user-AI interactions. While previous studies have explored using prompts to elicit specific personality traits in LLMs,…

Computation and Language · Computer Science 2025-11-26 Shi-Wei Dai , Yan-Wei Shie , Tsung-Huan Yang , Lun-Wei Ku , Yung-Hui Li

Aligning large language models (LLMs) with human expectations requires high-quality instructional dialogues, which usually require instructions that are diverse and in-depth. Existing methods leverage two LLMs to interact for automatic…

Computation and Language · Computer Science 2024-10-01 Jiao Ou , Jiayu Wu , Che Liu , Fuzheng Zhang , Di Zhang , Kun Gai

Personas are useful for dialogue response prediction. However, the personas used in current studies are pre-defined and hard to obtain before a conversation. To tackle this issue, we study a new task, named Speaker Persona Detection (SPD),…

Computation and Language · Computer Science 2021-09-06 Jia-Chen Gu , Zhen-Hua Ling , Yu Wu , Quan Liu , Zhigang Chen , Xiaodan Zhu

Current researches on spoken language understanding (SLU) heavily are limited to a simple setting: the plain text-based SLU that takes the user utterance as input and generates its corresponding semantic frames (e.g., intent and slots).…

Computation and Language · Computer Science 2022-01-13 Xiao Xu , Libo Qin , Kaiji Chen , Guoxing Wu , Linlin Li , Wanxiang Che

The rapid advancement of large language models (LLMs) has accelerated progress toward universal AI assistants. However, existing benchmarks for personalized assistants remain misaligned with real-world user-assistant interactions, failing…

Computation and Language · Computer Science 2026-03-13 Feiyu Duan , Xuanjing Huang , Zhongyu Wei

Personalization has traditionally depended on platform-specific user models that are optimized for prediction but remain largely inaccessible to the people they describe. As LLM-based assistants increasingly mediate search, shopping,…

Information Retrieval · Computer Science 2026-04-23 Jiahao Liu , Mingzhe Han , Guanming Liu , Weihang Wang , Dongsheng Li , Hansu Gu , Peng Zhang , Tun Lu , Ning Gu

We present SalesSim, a framework and testbed for evaluating the ability of Multimodal Large Language Models (MLLMs) to simulate realistic, persona-driven customer behavior in multi-turn, multi-modal, tool-augmented online retail…

Computation and Language · Computer Science 2026-05-12 Yada Pruksachatkun , Elaine Wan , Lyanna Chen , Kai-Wei Chang , Chien-Sheng Wu

User profile modeling plays a key role in personalized systems, as it requires building accurate profiles and updating them with new information. In this paper, we present two high-quality open-source user profile datasets: one for profile…

Computation and Language · Computer Science 2025-03-18 Nusrat Jahan Prottasha , Md Kowsher , Hafijur Raman , Israt Jahan Anny , Prakash Bhat , Ivan Garibay , Ozlem Garibay

Large Language Models (LLMs) have revolutionized human-AI interaction by enabling intuitive task execution through natural language prompts. Despite their potential, designing effective prompts remains a significant challenge, as small…

Software Engineering · Computer Science 2025-04-08 Yuetian Mao , Junjie He , Chunyang Chen

With the thriving of pre-trained language model (PLM) widely verified in various of NLP tasks, pioneer efforts attempt to explore the possible cooperation of the general textual information in PLM with the personalized behavioral…

Information Retrieval · Computer Science 2023-11-28 Zekai Qu , Ruobing Xie , Chaojun Xiao , Yuan Yao , Zhiyuan Liu , Fengzong Lian , Zhanhui Kang , Jie Zhou

While advances in fairness and alignment have helped mitigate overt biases exhibited by large language models (LLMs) when explicitly prompted, we hypothesize that these models may still exhibit implicit biases when simulating human…

Computation and Language · Computer Science 2025-01-30 Yuxuan Li , Hirokazu Shirado , Sauvik Das

Persuasion dialogue systems reflect the machine's ability to make strategic moves beyond verbal communication, and therefore differentiate themselves from task-oriented or open-domain dialogue systems and have their own unique values.…

Computation and Language · Computer Science 2022-10-25 Weiyan Shi , Yu Li , Saurav Sahay , Zhou Yu

Usability describes quality attributes of application user interfaces that determine how effectively users can interact with them. Traditional usability evaluation methods require considerable expertise and resources, which can be…

Software Engineering · Computer Science 2026-04-29 Sebastian Lubos , Alexander Felfernig , Damian Garber , Viet-Man Le , Manuel Henrich

Simulating high quality user behavior data has always been a fundamental problem in human-centered applications, where the major difficulty originates from the intricate mechanism of human decision process. Recently, substantial evidences…

Information Retrieval · Computer Science 2024-02-16 Lei Wang , Jingsen Zhang , Hao Yang , Zhiyuan Chen , Jiakai Tang , Zeyu Zhang , Xu Chen , Yankai Lin , Ruihua Song , Wayne Xin Zhao , Jun Xu , Zhicheng Dou , Jun Wang , Ji-Rong Wen

Large Language Models (LLMs) are becoming ubiquitous to create intelligent virtual assistants that assist users in interacting with a system, as exemplified in marketing. Although LLMs have been discussed in Modeling & Simulation (M&S), the…

Human-Computer Interaction · Computer Science 2024-09-25 Philippe J. Giabbanelli , Jose J. Padilla , Ameeta Agrawal
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