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Requirements elicitation, a critical, yet time-consuming and challenging step in product development, often fails to capture the full spectrum of user needs. This may lead to products that fall short of expectations. This paper introduces a…

Human-Computer Interaction · Computer Science 2024-04-26 Mohammadmehdi Ataei , Hyunmin Cheong , Daniele Grandi , Ye Wang , Nigel Morris , Alexander Tessier

We analyzed 83 persona prompts from 27 research articles that used large language models (LLMs) to generate user personas. Findings show that the prompts predominantly generate single personas. Several prompts express a desire for short or…

Human-Computer Interaction · Computer Science 2026-03-04 Joni Salminen , Danial Amin , Bernard Jansen

Conversational agents built on large language models (LLMs) are becoming increasingly prevalent, yet most systems are designed for one-on-one, turn-based exchanges rather than natural, asynchronous group chats. As AI assistants become…

Computation and Language · Computer Science 2025-11-24 Mateusz Jacniacki , Martí Carmona Serrat

User modeling characterizes individuals through their preferences and behavioral patterns to enable personalized simulation and generation with Large Language Models (LLMs) in contemporary approaches. However, existing methods, whether…

Computation and Language · Computer Science 2026-02-03 Liang Wang , Xinyi Mou , Xiaoyou Liu , Xuanjing Huang , Zhongyu Wei

Doctor-patient consultations require multi-turn, context-aware communication tailored to diverse patient personas. Training or evaluating doctor LLMs in such settings requires realistic patient interaction systems. However, existing…

Artificial Intelligence · Computer Science 2025-10-30 Daeun Kyung , Hyunseung Chung , Seongsu Bae , Jiho Kim , Jae Ho Sohn , Taerim Kim , Soo Kyung Kim , Edward Choi

Training conversational recommender systems (CRS) requires extensive dialogue data, which is challenging to collect at scale. To address this, researchers have used simulated user-recommender conversations. Traditional simulation approaches…

Artificial Intelligence · Computer Science 2026-03-20 Jerome Ramos , Feng Xia , Xi Wang , Shubham Chatterjee , Xiao Fu , Hossein A. Rahmani , Aldo Lipani

Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…

Human-Computer Interaction · Computer Science 2026-04-21 Krisztian Balog , ChengXiang Zhai

Large language models (LLMs) achieve remarkable success in natural language processing (NLP). In practical scenarios like recommendations, as users increasingly seek personalized experiences, it becomes crucial to incorporate user…

Information Retrieval · Computer Science 2025-04-02 Langming Liu , Shilei Liu , Yujin Yuan , Yizhen Zhang , Bencheng Yan , Zhiyuan Zeng , Zihao Wang , Jiaqi Liu , Di Wang , Wenbo Su , Pengjie Wang , Jian Xu , Bo Zheng

Large language models (LLMs) are increasingly integrated into users' daily lives, leading to a growing demand for personalized outputs. Previous work focuses on leveraging a user's own history, overlooking inter-user differences that are…

Computation and Language · Computer Science 2025-09-23 Yilun Qiu , Tianhao Shi , Xiaoyan Zhao , Fengbin Zhu , Yang Zhang , Fuli Feng

Understanding user behaviors on social media has garnered significant scholarly attention, enhancing our comprehension of how virtual platforms impact society and empowering decision-makers. Simulating social media behaviors provides a…

Human-Computer Interaction · Computer Science 2025-06-18 Ziyue Lin , Yi Shan , Lin Gao , Xinghua Jia , Siming Chen

We present a methodology to systematically test conversational recommender systems with regards to conversational breakdowns. It involves examining conversations generated between the system and simulated users for a set of pre-defined…

Information Retrieval · Computer Science 2024-05-24 Nolwenn Bernard , Krisztian Balog

Due to the advantages in the cost-efficiency and reproducibility, user simulation has become a promising solution to the user-centric evaluation of information retrieval systems. Nonetheless, accurately simulating user search behaviors has…

Information Retrieval · Computer Science 2024-10-30 Erhan Zhang , Xingzhu Wang , Peiyuan Gong , Yankai Lin , Jiaxin Mao

Training dialog policies for speech-based virtual assistants requires a plethora of conversational data. The data collection phase is often expensive and time consuming due to human involvement. To address this issue, a common solution is…

Computation and Language · Computer Science 2019-11-11 Maryam Fazel-Zarandi , Longshaokan Wang , Aditya Tiwari , Spyros Matsoukas

User simulators are increasingly leveraged to build interactive AI assistants, yet how to measure the quality of these simulators remains an open question. In this work, we show how simulator quality can be quantified in terms of its…

Computation and Language · Computer Science 2026-05-12 Joseph Suh , Ayush Raj , Minwoo Kang , Serina Chang

Evaluating recommender systems remains challenging due to the gap between offline metrics and real user behavior, as well as the scarcity of interaction data. Recent work explores large language model (LLM) agents as synthetic users, yet…

Information Retrieval · Computer Science 2026-01-06 Nicolas Bougie , Gian Maria Marconi , Tony Yip , Narimasa Watanabe

Role-playing agents (RPA) have been a popular application area for large language models (LLMs), attracting significant interest from both industry and academia.While existing RPAs well portray the characters' knowledge and tones, they face…

Computation and Language · Computer Science 2024-10-16 Yiting Ran , Xintao Wang , Rui Xu , Xinfeng Yuan , Jiaqing Liang , Deqing Yang , Yanghua Xiao

Large Language Models (LLMs), such as ChatGPT, exhibit advanced capabilities in generating text, images, and videos. However, their effective use remains constrained by challenges in prompt formulation, personalization, and opaque…

Human-Computer Interaction · Computer Science 2025-03-04 Si Thu , A. Baki Kocaballi

Efforts have been made to make machines converse like humans in the past few decades. The recent techniques of Large Language Models (LLMs) make it possible to have human-like conversations with machines, but LLM's flaws of lacking…

Logic in Computer Science · Computer Science 2025-02-14 Yankai Zeng

With growing capabilities of large language models (LLMs) comes growing affordances for human-like and context-aware conversational partners. On from this, some recent work has investigated the use of LLMs to simulate multiple…

Human-Computer Interaction · Computer Science 2023-12-29 Samuel Rhys Cox

Leveraging large language model (LLM) based agents to simulate human social behaviors has recently gained significant attention. In this paper, we introduce a novel social simulator called YuLan-OneSim. Compared to previous works,…

Artificial Intelligence · Computer Science 2025-08-27 Lei Wang , Heyang Gao , Xiaohe Bo , Xu Chen , Ji-Rong Wen