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As the permeability of AI systems in interpersonal domains like the home expands, their technical capabilities of generating explanations are required to be aligned with user expectations for transparency and reasoning. This paper presents…
Informal caregivers play a central role in enabling people living with dementia (PLwD) to remain at home, yet they face persistent challenges verifying whether daily tasks have been completed. Existing digital reminder systems prompt…
Enhancing customer experience is essential for business success, particularly as service demands grow in scale and complexity. Generative artificial intelligence and Large Language Models (LLMs) have empowered intelligent interaction…
Generative artificial intelligence (AI) is poised to reshape the way individuals communicate and interact. While this form of AI has the potential to efficiently make numerous human decisions, there is limited understanding of how…
Reminiscence, the act of revisiting past memories, is crucial for self-reflection and social interaction, significantly enhancing psychological well-being, life satisfaction, and self-identity among older adults. In HCI and CSCW, there is…
Virtual reality (VR) is increasingly used as a platform for social interaction, including as a means for older adults to maintain engagement. However, there has been limited research to examine the features of social VR that are most…
Value Sensitive Design (VSD) is a framework for integrating human values throughout the technology design process. In parallel, Responsible AI (RAI) advocates for the development of systems aligning with ethical values, such as fairness and…
Companion chatbots offer a potential solution to the growing epidemic of loneliness, but their impact on users' psychosocial well-being remains poorly understood, raising critical ethical questions about their deployment and design. This…
We present a participatory design method to design human-robot interactions with older adults and its application through a case study of designing an assistive robot for a senior living facility. The method, called Situated Participatory…
The rapid advancement of AI companionship systems has positioned them as scalable interventions for addressing social isolation. Current design approaches emphasize maximizing user engagement and satisfaction, treating effective alignment…
The co creativity community is making significant progress in developing more sophisticated and tailored systems to support and enhance human creativity. Design considerations from prior work can serve as a valuable and efficient foundation…
With respect to digital games, older adults are a demographic that is often underserved due to an industry-wide focus on younger audiences' preferences and skill sets. Meanwhile, as artificial intelligence (AI) continues to expand into…
Population ageing and pandemics recently demonstrate to cause isolation of elderly people in their houses, generating the need for a reliable assistive figure. Robotic assistants are the new frontier of innovation for domestic welfare, and…
The EU Artificial Intelligence (AI) Act directs businesses to assess their AI systems to ensure they are developed in a way that is human-centered and trustworthy. The rapid adoption of AI in the industry has outpaced ethical evaluation…
Digital portals in retirement communities often create physical and cognitive barriers for older adults, leading to digital avoidance. Generative AI offers a solution by enabling natural language interaction, yet its adoption is hindered by…
Participatory Design (PD) methods are effective in understanding older adults' perspectives, concerns, and wishes and generating ideas for new intelligent aids. The aim of our study was first to map perceptions and explore the needs of…
Serious illness conversations (SICs) align care with patients' values, goals, and preferences, yet they rarely occur in emergency departments (EDs), where time constraints and emotional burden often leave clinicians making high-stakes…
This position paper is part of a long-term research project on human-machine co-creativity with older adults. The goal is to investigate how robots and AI-generated content can contribute to older adults' creative experiences, with a focus…
Integrating Artificial Intelligence (AI) into mobile and wearables offers numerous benefits at individual, societal, and environmental levels. Yet, it also spotlights concerns over emerging risks. Traditional assessments of risks and…
The integration of Artificial Intelligence in the development of computer systems presents a new challenge: make intelligent systems explainable to humans. This is especially vital in the field of health and well-being, where transparency…