Related papers: What is a Social Media Bot? A Global Comparison of…
Societies are complex systems which tend to polarize into sub-groups of individuals with dramatically opposite perspectives. This phenomenon is reflected -- and often amplified -- in online social networks where, however, humans are no more…
A growing literature studies how humans incorporate advice from algorithms. This study examines an algorithm with millions of daily users: ChatGPT. In a preregistered study, 118 student participants answer 2,828 multiple-choice questions…
Software engineering bots - automated tools that handle tedious tasks - are increasingly used by industrial and open source projects to improve developer productivity. Current research in this area is held back by a lack of consensus of…
Our paper studies the predictability of online speech -- that is, how well language models learn to model the distribution of user generated content on X (previously Twitter). We define predictability as a measure of the model's…
Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…
AI chatbots are becoming a primary interface for seeking information. As their popularity grows, chatbot providers are starting to deploy advertising and analytics. Despite this, tracking on AI chatbots has not been systematically studied.…
The use of social robots as instruments for social mediation has been gaining traction in the field of Human-Robot Interaction (HRI). So far, the design of such robots and their behaviors is often driven by technological platforms and…
Bots have been in the spotlight for many social media studies, for they have been observed to be participating in the manipulation of information and opinions on social media. These studies analyzed the activity and influence of bots in a…
The lack of time-efficient and reliable evaluation methods hamper the development of conversational dialogue systems (chatbots). Evaluations requiring humans to converse with chatbots are time and cost-intensive, put high cognitive demands…
Using agent-directed simulations, we investigate fluctuations in the collective emotional states on a chat network where agents interchange messages with a fixed number of moderators and emotional Bot. To design a realistic chat system, the…
Development bots are used on Github to automate repetitive activities. Such bots communicate with human actors via issue comments and pull request comments. Identifying such bot comments allows preventing bias in socio-technical studies…
According to the classical definition, propaganda is the management of collective attitudes by manipulation of significant symbols. However this definition has changed to computational propaganda, the way manipulation takes place in digital…
CAPTCHAs are commonly used to distinguish between human and bot users on the web. However, despite having various types of CAPTCHAs, there are still concerns about their security and usability. To address these concerns, we surveyed over…
A social robot is an autonomous robot that interact with people by engaging in social emotive behaviors, skills, capacities, and rules attached to its collaborative role. In order to achieve these goals we believe that modeling the…
Working adults spend nearly one third of their daily time at their jobs. In this paper, we study job-related social media discourse from a community of users. We use both crowdsourcing and local expertise to train a classifier to detect…
In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…
Using agent-based modeling approach, in this paper, we study self-organized dynamics of interacting agents in the presence of chat Bots. Different Bots with tunable ``human-like'' attributes, which exchange emotional messages with agents,…
Social robots are becoming increasingly diverse in their design, behavior, and usage. In this chapter, we provide a broad-ranging overview of the main characteristics that arise when one considers social robots and their interactions with…
The concept of social machines is increasingly being used to characterise various socio-cognitive spaces on the Web. Social machines are human collectives using networked digital technology which initiate real-world processes and activities…
When people use electronic media for their communication, Computer-Mediated Communication (CMC) theories describe the social and communicative aspects of people's interpersonal transactions. When people interact via a remote-controlled…