Related papers: What is a Social Media Bot? A Global Comparison of…
Partner selection is crucial for cooperation and hinges on communication. As artificial agents, especially those powered by large language models (LLMs), become more autonomous, intelligent, and persuasive, they compete with humans for…
Parody is a figurative device used to imitate an entity for comedic or critical purposes and represents a widespread phenomenon in social media through many popular parody accounts. In this paper, we present the first computational study of…
Chatbot has become an important solution to rapidly increasing customer care demands on social media in recent years. However, current work on chatbot for customer care ignores a key to impact user experience - tones. In this work, we…
Human evaluation is becoming a necessity to test the performance of Chatbots. However, off-the-shelf settings suffer the severe reliability and replication issues partly because of the extremely high diversity of criteria. It is high time…
Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…
As AI chatbots shift from tools to companions, critical questions arise: who controls the conversation in human-AI chatrooms? This paper explores perceived human and AI agency in sustained conversation. We report a month-long longitudinal…
In this paper, we describe Chat-Bot-Kit, a web-based tool for text-based chats that we designed for research purposes in computer-mediated communication (CMC). Chat-Bot-Kit enables to carry out language studies on text-based real-time chats…
A series of bots performing simulated social engineering attacks using phishing in the Twitter platform was developed to identify potentially unsafe user behavior. In this work different bot versions were developed to collect feedback data…
Telegram, initially a messaging app, has evolved into a platform where users can interact with various services through programmable applications, bots. Bots provide a wide range of uses, from moderating groups, helping with online…
This brief communication presents preliminary findings on automated Twitter accounts distributing links to scientific papers deposited on the preprint repository arXiv. It discusses the implication of the presence of such bots from the…
Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific problem. Given their widespread use, it is important to provide…
Human achievement, whether in culture, science, or technology, is unparalleled in the known existence. This achievement is tied to the enormous communities of knowledge, made possible by language: leaving theological content aside, it is…
Online social network analysis has attracted great attention with a vast number of users sharing information and availability of APIs that help to crawl online social network data. In this paper, we study the research studies that are…
People use microblogging platforms like Twitter to involve with other users for a wide range of interests and practices. Twitter profiles run by different types of users such as humans, bots, spammers, businesses and professionals. This…
The year 2020 will be remembered for two events of global significance: the COVID-19 pandemic and 2020 U.S. Presidential Election. In this chapter, we summarize recent studies using large public Twitter data sets on these issues. We have…
Social media platforms like X(Twitter) and Reddit are vital to global communication. However, advancements in Large Language Model (LLM) technology give rise to social media bots with unprecedented intelligence. These bots adeptly simulate…
Botnets in online social networks are increasingly often affecting the regular flow of discussion, attacking regular users and their posts, spamming them with irrelevant or offensive content, and even manipulating the popularity of messages…
Generative Artificial Intelligence (AI) tools are increasingly deployed across social media platforms, yet their implications for user behavior and experience remain understudied, particularly regarding two critical dimensions: (1) how AI…
Efficient and reliable social bot classification is crucial for detecting information manipulation on social media. Despite rapid development, state-of-the-art bot detection models still face generalization and scalability challenges, which…
This exploratory study examines the strategies of social bots on Twitter that were retweeted following a mass shooting event. Using a case study method to frame our work, we collected over seven million tweets during a one-month period…