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Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

Developing high-performing dialogue systems benefits from the automatic identification of undesirable behaviors in system responses. However, detecting such behaviors remains challenging, as it draws on a breadth of general knowledge and…

Computation and Language · Computer Science 2023-09-14 Sarah E. Finch , Ellie S. Paek , Jinho D. Choi

We present a storytelling robot, controlled via the ACT-R cognitive architecture, able to adopt different persuasive techniques and ethical stances while conversing about some topics concerning COVID-19. The main contribution of the paper…

Artificial Intelligence · Computer Science 2021-12-17 Agnese Augello , Giuseppe Città , Manuel Gentile , Antonio Lieto

Access to legal knowledge in India is often hindered by a lack of awareness, misinformation and limited accessibility to judicial resources. Many individuals struggle to navigate complex legal frameworks, leading to the frequent misuse of…

Artificial Intelligence · Computer Science 2025-02-25 Dnyanesh Panchal , Aaryan Gole , Vaibhav Narute , Raunak Joshi

In this study, we investigated the effects of GPT-4, with and without specific conversational instructions, on the mental health of Afghan women. These women face multifaceted challenges, including Taliban-imposed restrictions, societal…

Human-Computer Interaction · Computer Science 2025-08-05 Sofia Sahab , Jawad Haqbeen , Diksha Sapkota , Takayuki Ito

Accurate interpretation of lab results is crucial in clinical medicine, yet most patient portals use universal normal ranges, ignoring conditional factors like age and gender. This study introduces Lab-AI, an interactive system that offers…

Computation and Language · Computer Science 2025-04-25 Xiaoyu Wang , Haoyong Ouyang , Balu Bhasuran , Xiao Luo , Karim Hanna , Mia Liza A. Lustria , Carl Yang , Zhe He

In this work, we propose a computational framework that leverages existing out-of-language data to create a conversational agent for the delivery of Self-Attachment Technique (SAT) in Mandarin. Our framework does not require large-scale…

Computation and Language · Computer Science 2023-10-31 Alicia Jiayun Law , Ruoyu Hu , Lisa Alazraki , Anandha Gopalan , Neophytos Polydorou , Abbas Edalat

Reinforcement learning techniques successfully generate convincing agent behaviors, but it is still difficult to tailor the behavior to align with a user's specific preferences. What is missing is a communication method for the system to…

Human-Computer Interaction · Computer Science 2021-05-28 Christian Arzate Cruz , Takeo Igarashi

Delivery of digital behaviour change interventions which encourage physical activity has been tried in many forms. Most often interventions are delivered as text notifications, but these do not promote interaction. Advances in…

Human-Computer Interaction · Computer Science 2020-04-30 Nirmalie Wiratunga , Kay Cooper , Anjana Wijekoon , Chamath Palihawadana , Vanessa Mendham , Ehud Reiter , Kyle Martin

Large language models (LLMs) have shown great promise in machine translation, but they still struggle with contextually dependent terms, such as new or domain-specific words. This leads to inconsistencies and errors that are difficult to…

Computation and Language · Computer Science 2024-10-29 Meiqi Chen , Fandong Meng , Yingxue Zhang , Yan Zhang , Jie Zhou

The Poultry industry plays a vital role in global food security, yet small- and medium-scale farmers frequently lack timely access to expert-level support for disease diagnosis, nutrition planning, and management decisions. With rising…

Human-Computer Interaction · Computer Science 2025-12-11 Kapalik Khanal , Biswash Khatiwada , Stephen Afrifa , Ranjan Sapkota , Sanjay Shah , Frank Bai , Ramesh Bahadur Bist

Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…

Artificial Intelligence · Computer Science 2023-11-01 Seraj A. M. Mostafa , Md Z. Islam , Mohammad Z. Islam , Fairose Jeehan , Saujanna Jafreen , Raihan U. Islam

Evaluating Retrieval-Augmented Generation (RAG) systems using static multi-turn datasets fails to capture the dynamic nature of real-world dialogues. Existing evaluation methods rely on predefined datasets, which restrict them to static,…

Information Retrieval · Computer Science 2026-04-21 Lorenz Brehme , Benedikt Dornauer , Jan-Henrik Böttcher , Klaus Schmid , Mircea-Cristian Racasan , Ruth Breu

Clinical psychology students frequently report feeling underprepared for the interpersonal demands of therapeutic work, highlighting the need for accessible opportunities to practise core counselling skills before seeing real clients.…

Human-Computer Interaction · Computer Science 2026-01-21 V. El Sawah , A. Bhardwaj , A. Pryke-Hobbes , D. Gamaleldin , C. S. Ang , A. K. Martin

In this paper we present Meeting Bot, a reinforcement learning based conversational system that interacts with multiple users to schedule meetings. The system is able to interpret user utterences and map them to preferred time slots, which…

Artificial Intelligence · Computer Science 2018-12-31 Vishwanath D , Lovekesh Vig , Gautam Shroff , Puneet Agarwal

This work introduces a robotics platform which embeds a conversational AI agent in an embodied system for natural language understanding and intelligent decision-making for service tasks; integrating task planning and human-like…

Generating persona consistent dialogue response is important for developing an intelligent conversational agent. Recent works typically fine-tune large-scale pre-trained models on this task by concatenating persona texts and dialogue…

Computation and Language · Computer Science 2023-05-23 Liang Chen , Hongru Wang , Yang Deng , Wai-Chung Kwan , Zezhong Wang , Kam-Fai Wong

Substance use disorders (SUDs) affect millions of people, and relapses are common, requiring multi-session treatments. Access to care is limited, which contributes to the challenge of recovery support. We present \textbf{ChatThero}, an…

Artificial Intelligence · Computer Science 2025-10-15 Junda Wang , Zonghai Yao , Lingxi Li , Junhui Qian , Zhichao Yang , Hong Yu

The emergence of large language models (LLMs) has unlocked boundless possibilities, along with significant challenges. In response, we developed a mental health support chatbot designed to augment professional healthcare, with a strong…

Computation and Language · Computer Science 2025-09-08 Anandi Dutta , Shivani Mruthyunjaya , Jessica Saddington , Kazi Sifatul Islam

Conventionally, generation of natural language for dialogue agents may be viewed as a statistical learning problem: determine the patterns in human-provided data and generate appropriate responses with similar statistical properties.…

Computation and Language · Computer Science 2022-04-19 Siddharth Verma , Justin Fu , Mengjiao Yang , Sergey Levine