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Related papers: First-Person Fairness in Chatbots

200 papers

Chatbots have shown promise as tools to scale qualitative data collection. Recent advances in Large Language Models (LLMs) could accelerate this process by allowing researchers to easily deploy sophisticated interviewing chatbots. We test…

Human-Computer Interaction · Computer Science 2024-12-05 Alejandro Cuevas , Jennifer V. Scurrell , Eva M. Brown , Jason Entenmann , Madeleine I. G. Daepp

Large Language Models (LLMs) are increasingly deployed to generate code for human-centered applications where demographic fairness is critical. However, existing evaluations focus almost exclusively on functional correctness, leaving social…

Software Engineering · Computer Science 2026-05-06 Fazle Rabbi , Lin Ling , Song Wang , Jinqiu Yang

Large language models (LLMs) like GPT-4 have recently demonstrated impressive capabilities in natural language understanding and generation. However, there is a concern that they can be misused for malicious purposes, such as fraud or…

Computation and Language · Computer Science 2024-08-13 Hong Wang , Xuan Luo , Weizhi Wang , Xifeng Yan

Double-blind peer review mechanism has become the skeleton of academic research across multiple disciplines including computer science, yet several studies have questioned the quality of peer reviews and raised concerns on potential biases…

Computers and Society · Computer Science 2022-11-14 Jiayao Zhang , Hongming Zhang , Zhun Deng , Dan Roth

Human evaluation is becoming a necessity to test the performance of Chatbots. However, off-the-shelf settings suffer the severe reliability and replication issues partly because of the extremely high diversity of criteria. It is high time…

Computation and Language · Computer Science 2021-05-25 Hongru Liang , Huaqing Li

Large Language Models (LLMs) exhibit socio-economic biases that can propagate into downstream tasks. While prior studies have questioned whether intrinsic bias in LLMs affects fairness at the downstream task level, this work empirically…

Computation and Language · Computer Science 2025-09-23 'Mina Arzaghi' , 'Alireza Dehghanpour Farashah' , 'Florian Carichon' , ' Golnoosh Farnadi'

Providing scaffolding through educational chatbots built on Large Language Models (LLM) has potential risks and benefits that remain an open area of research. When students navigate impasses, they ask for help by formulating impasse-driven…

Human-Computer Interaction · Computer Science 2026-02-23 Alexandra Neagu , Marcus Messer , Peter Johnson , Rhodri Nelson

There have been many recent advances in the fields of generative Artificial Intelligence (AI) and Large Language Models (LLM), with the Generative Pre-trained Transformer (GPT) model being a leading "chatbot." LLM-based chatbots have become…

Computation and Language · Computer Science 2024-08-12 Gauri Anil Godghase , Rishit Agrawal , Tanush Obili , Mark Stamp

Fairness in human-robot interaction critically depends on the reliability of the perceptual models that enable robots to interpret human behavior. While demographic biases have been widely studied in high-level facial analysis tasks, their…

Computer Vision and Pattern Recognition · Computer Science 2026-04-09 Pablo Parte , Roberto Valle , José M. Buenaposada , Luis Baumela

Large language models (LLMs) have transformed natural language processing, with frameworks like Chatbot Arena providing pioneering platforms for evaluating these models. By facilitating millions of pairwise comparisons based on human…

Machine Learning · Statistics 2025-06-02 Siavash Ameli , Siyuan Zhuang , Ion Stoica , Michael W. Mahoney

This paper tackles the challenging task of evaluating socially situated conversational robots and presents a novel objective evaluation approach that relies on multimodal user behaviors. In this study, our main focus is on assessing the…

Computation and Language · Computer Science 2023-09-26 Koji Inoue , Divesh Lala , Keiko Ochi , Tatsuya Kawahara , Gabriel Skantze

We conducted controlled experimental bias audits for four versions of ChatGPT, which we asked to recommend an opening offer in salary negotiations for a new hire. We submitted 98,800 prompts to each version, systematically varying the…

Computers and Society · Computer Science 2024-10-10 R. Stuart Geiger , Flynn O'Sullivan , Elsie Wang , Jonathan Lo

An essential aspect of evaluating Large Language Models (LLMs) is identifying potential biases. This is especially relevant considering the substantial evidence that LLMs can replicate human social biases in their text outputs and further…

Human-Computer Interaction · Computer Science 2024-05-21 Paula Akemi Aoyagui , Sharon Ferguson , Anastasia Kuzminykh

Rankings of people and items has been highly used in selection-making, match-making, and recommendation algorithms that have been deployed on ranging of platforms from employment websites to searching tools. The ranking position of a…

Social and Information Networks · Computer Science 2021-03-03 Akrati Saxena , George Fletcher , Mykola Pechenizkiy

Text representation models are prone to exhibit a range of societal biases, reflecting the non-controlled and biased nature of the underlying pretraining data, which consequently leads to severe ethical issues and even bias amplification.…

Computation and Language · Computer Science 2021-06-08 Soumya Barikeri , Anne Lauscher , Ivan Vulić , Goran Glavaš

Large Language models (LLMs), such as ChatGPT, have gained popularity in recent years with the advancement of Natural Language Processing (NLP), with use cases spanning many disciplines and daily lives as well. LLMs inherit explicit and…

Computation and Language · Computer Science 2025-12-01 Fatima Kazi

We provide a psychometric-grounded exposition of bias and fairness as applied to a typical machine learning pipeline for affective computing. We expand on an interpersonal communication framework to elucidate how to identify sources of bias…

Machine Learning · Computer Science 2023-05-05 Brandon M Booth , Louis Hickman , Shree Krishna Subburaj , Louis Tay , Sang Eun Woo , Sidney K. DMello

With the rise of human-machine communication, machines are increasingly designed with humanlike characteristics, such as gender, which can inadvertently trigger cognitive biases. Many conversational agents (CAs), such as voice assistants…

Human-Computer Interaction · Computer Science 2024-01-09 Weizi Liu

There has been considerable interest in predicting human emotions and traits using facial images and videos. Lately, such work has come under criticism for poor labeling practices, inconclusive prediction results and fairness…

Computer Vision and Pattern Recognition · Computer Science 2020-07-13 Abhishek Singhania , Abhishek Unnam , Varun Aggarwal

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh