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Related papers: First-Person Fairness in Chatbots

200 papers

This paper explores the efficacy of online versus offline evaluation methods in assessing conversational chatbots, specifically comparing first-party direct interactions with third-party observational assessments. By extending a…

Human-Computer Interaction · Computer Science 2024-09-13 Ekaterina Svikhnushina , Pearl Pu

Standard benchmarks of bias and fairness in large language models (LLMs) measure the association between the user attributes stated or implied by a prompt and the LLM's short text response, but human-AI interaction increasingly requires…

Computation and Language · Computer Science 2025-06-06 Kristian Lum , Jacy Reese Anthis , Kevin Robinson , Chirag Nagpal , Alexander D'Amour

Persona can function as the prior knowledge for maintaining the consistency of dialogue systems. Most of previous studies adopted the self persona in dialogue whose response was about to be selected from a set of candidates or directly…

Computation and Language · Computer Science 2021-05-24 Jia-Chen Gu , Hui Liu , Zhen-Hua Ling , Quan Liu , Zhigang Chen , Xiaodan Zhu

The advancement of large language models (LLMs) has demonstrated strong capabilities across various applications, including mental health analysis. However, existing studies have focused on predictive performance, leaving the critical issue…

Computation and Language · Computer Science 2024-06-21 Yuqing Wang , Yun Zhao , Sara Alessandra Keller , Anne de Hond , Marieke M. van Buchem , Malvika Pillai , Tina Hernandez-Boussard

Large Language Models (LLMs), which simulate human users, are frequently employed to evaluate chatbots in applications such as tutoring and customer service. Effective evaluation necessitates a high degree of human-like diversity within…

Computation and Language · Computer Science 2024-09-04 Xiaoyu Lin , Xinkai Yu , Ankit Aich , Salvatore Giorgi , Lyle Ungar

This article explores the phenomenon of confirmation bias in generative AI chatbots, a relatively underexamined aspect of AI-human interaction. Drawing on cognitive psychology and computational linguistics, it examines how confirmation…

Human-Computer Interaction · Computer Science 2025-04-15 Yiran Du

Learning from human feedback has become a pivot technique in aligning large language models (LLMs) with human preferences. However, acquiring vast and premium human feedback is bottlenecked by time, labor, and human capability, resulting in…

Computation and Language · Computer Science 2024-07-17 Ganqu Cui , Lifan Yuan , Ning Ding , Guanming Yao , Bingxiang He , Wei Zhu , Yuan Ni , Guotong Xie , Ruobing Xie , Yankai Lin , Zhiyuan Liu , Maosong Sun

Large language models (LLMs) are increasingly used to assess moral or ethical statements, yet their judgments may reflect social and linguistic biases. This work presents a controlled, sentence-level study of how grammatical person, number,…

Computation and Language · Computer Science 2026-03-17 Gustavo Lúcius Fernandes , Jeiverson C. V. M. Santos , Pedro O. S. Vaz-de-Melo

Artificial intelligence (AI), particularly in the form of large language models (LLMs) or chatbots, has become increasingly integrated into our daily lives. In the past five years, several LLMs have been introduced, including ChatGPT by…

Human-Computer Interaction · Computer Science 2026-05-06 Mouhacine Benosman

Prior work on fairness in large language models (LLMs) has primarily focused on access-level behaviors such as refusals and safety filtering. However, equitable access does not ensure equitable interaction quality once a response is…

Fairness--the absence of unjustified bias--is a core principle in the development of Artificial Intelligence (AI) systems, yet it remains difficult to assess and enforce. Current approaches to fairness testing in large language models…

Software Engineering · Computer Science 2026-01-13 Miguel Romero-Arjona , José A. Parejo , Juan C. Alonso , Ana B. Sánchez , Aitor Arrieta , Sergio Segura

The rise of machine learning (ML) is accompanied by several high-profile cases that have stressed the need for fairness, accountability, explainability and trust in ML systems. The existing literature has largely focused on fully automated…

Computers and Society · Computer Science 2023-06-14 Bhavya Ghai

This paper investigates how human interactions with AI-powered chatbots may offend human dignity. Current chatbots, driven by large language models (LLMs), mimic human linguistic behaviour but lack the moral and rational capacities…

Computers and Society · Computer Science 2025-08-08 Jan-Willem van der Rijt , Dimitri Coelho Mollo , Bram Vaassen

We investigate and observe the behaviour and performance of Large Language Model (LLM)-backed chatbots in addressing misinformed prompts and questions with demographic information within the domains of Climate Change and Mental Health.…

Large language models (LLMs) are becoming increasingly ubiquitous in our daily lives, but numerous concerns about bias in LLMs exist. This study examines how gender-diverse populations perceive bias, accuracy, and trustworthiness in LLMs,…

Human-Computer Interaction · Computer Science 2025-07-09 Aimen Gaba , Emily Wall , Tejas Ramkumar Babu , Yuriy Brun , Kyle Hall , Cindy Xiong Bearfield

As the capabilities of generative language models continue to advance, the implications of biases ingrained within these models have garnered increasing attention from researchers, practitioners, and the broader public. This article…

Computers and Society · Computer Science 2023-11-14 Emilio Ferrara

While the impact of social biases in language models has been recognized, prior methods for bias evaluation have been limited to binary association tests on small datasets, limiting our understanding of bias complexities. This paper…

Computation and Language · Computer Science 2025-05-27 Marta Marchiori Manerba , Karolina Stańczak , Riccardo Guidotti , Isabelle Augenstein

Mitigating algorithmic bias is a critical task in the development and deployment of machine learning models. While several toolkits exist to aid machine learning practitioners in addressing fairness issues, little is known about the…

Human-Computer Interaction · Computer Science 2023-03-02 Zahra Ashktorab , Benjamin Hoover , Mayank Agarwal , Casey Dugan , Werner Geyer , Hao Bang Yang , Mikhail Yurochkin

The development of chatbots requires collecting a large number of human-chatbot dialogues to reflect the breadth of users' sociodemographic backgrounds and conversational goals. However, the resource requirements to conduct the respective…

Computation and Language · Computer Science 2024-10-15 Hovhannes Tamoyan , Hendrik Schuff , Iryna Gurevych

As Large Language Models (LLMs) become increasingly powerful and accessible to human users, ensuring fairness across diverse demographic groups, i.e., group fairness, is a critical ethical concern. However, current fairness and bias…

Computation and Language · Computer Science 2025-03-12 Kefan Song , Jin Yao , Runnan Jiang , Rohan Chandra , Shangtong Zhang