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Human language expression is based on the subjective construal of the situation instead of the objective truth conditions, which means that speakers' personalities and emotions after cognitive processing have an important influence on…
Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and…
Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective…
A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…
Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…
Rationality and emotion are two fundamental elements of humans. Endowing agents with rationality and emotion has been one of the major milestones in AI. However, in the field of conversational AI, most existing models only specialize in one…
Empathy is an important characteristic to be considered when building a more intelligent and humanized dialogue agent. However, existing methods did not fully comprehend empathy as a complex process involving three aspects: cognition,…
Emotion perception and adaptive expression are fundamental capabilities in human-agent interaction. While recent advances in speech emotion captioning (SEC) have improved fine-grained emotional modeling, existing systems remain limited to…
One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…
There is a mismatch between psychological and computational studies on emotions. Psychological research aims at explaining and documenting internal mechanisms of these phenomena, while computational work often simplifies them into labels.…
Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…
The successful emotional conversation system depends on sufficient perception and appropriate expression of emotions. In a real-life conversation, humans firstly instinctively perceive emotions from multi-source information, including the…
Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…
Emotion shapes all aspects of our interpersonal and intellectual experiences. Its automatic analysis has there-fore many applications, e.g., human-machine interface. In this paper, we propose an emotional tonal speech dataset, namely…
Empathetic dialogue is a human-like behavior that requires the perception of both affective factors (e.g., emotion status) and cognitive factors (e.g., cause of the emotion). Besides concerning emotion status in early work, the latest…
A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…
Building a socially intelligent agent involves many challenges, one of which is to teach the agent to speak guided by its value like a human. However, value-driven chatbots are still understudied in the area of dialogue systems. Most…
Prior efforts to create an autonomous computer system capable of predicting what a human being is thinking or feeling from facial expression data have been largely based on outdated, inaccurate models of how emotions work that rely on many…
User satisfaction is closely related to enterprises, as it not only directly reflects users' subjective evaluation of service quality or products, but also affects customer loyalty and long-term business revenue. Monitoring and…
The growing need for psychological support due to increasing pressures has exposed the scarcity of relevant datasets, particularly in non-English languages. To address this, we propose a framework that leverages limited real-world data and…