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Streaming videos is one of the methods for creators to share their creative works with their audience. In these videos, the streamer share how they achieve their final objective by using various tools in one or several programs for creative…
In this brief review, we discuss the role that quantum correlations, as quantified by quantum discord, play in two interesting settings. The first one is discerning which unitaries have been applied on a quantum system, by taking advantage…
Online harassment and content moderation have been well-documented in online communities. However, new contexts and systems always bring new ways of harassment and need new moderation mechanisms. This study focuses on hate raids, a form of…
Voice assistants offer a convenient and hands-free way of accessing computing in the home, but a key problem with speech as an interaction modality is how to scaffold accurate mental models of voice assistants, a task complicated by privacy…
This paper presents discursive patinas, a technique to visualize discussions onto data visualizations, inspired by how people leave traces in the physical world. While data visualizations are widely discussed in online communities and…
Society is often polarized by controversial issues, that split the population into groups of opposing views. When such issues emerge on social media, we often observe the creation of 'echo chambers', i.e., situations where like-minded…
People use the Internet to learn new skills, stay connected with friends, and find new communities to engage with. Live streaming platforms like Twitch.tv, YouTube Live, and Facebook Gaming provide a place where all three of these…
Despite the valuable information contained in software chat messages, disentangling them into distinct conversations is an essential prerequisite for any in-depth analyses that utilize this information. To provide a better understanding of…
Digital avatars are an important part of identity representation, but there is little work on understanding how to represent disability. We interviewed 18 people with disabilities and related identities about their experiences and…
VPN are a secured tunnel that help service providers to exchange data over non-secured networks. There is a large variety of VPN solutions that have variable deployment impacts on the target architecture as well as performance limitations…
Online Mental Health Communities (OMHCs), such as Reddit, have witnessed a surge in popularity as go-to platforms for seeking information and support in managing mental health needs. Platforms like Reddit offer immediate interactions with…
Emotion detection in conversations is a necessary step for a number of applications, including opinion mining over chat history, social media threads, debates, argumentation mining, understanding consumer feedback in live conversations,…
Having a group discussion with the members holding conflicting viewpoints is difficult. It is especially challenging for machine-mediated discussions in which the subtle social cues are hard to notice. We present a fully automated videochat…
The dissemination and reach of scientific knowledge have increased at a blistering pace. In this context, e-Print servers have played a central role by providing scientists with a rapid and open mechanism for disseminating research without…
Self-disclosure, the sharing of one's thoughts and feelings, is affected by the perceived relationship between individuals. While chatbots are increasingly used for self-disclosure, the impact of a chatbot's framing on users'…
People watch livestreams to connect with others and learn about their hobbies. Livestreams feature multiple visual streams including the main video, webcams, on-screen overlays, and chat, all of which are inaccessible to livestream viewers…
The vectorial Deffuant model is a simple stochastic process for the dynamics of opinions that also includes a confidence threshold. To understand the role of space in this type of social interactions, we study the process on the…
Software support ticket escalations can be an extremely costly burden for software organizations all over the world. Consequently, there exists an interest in researching how to better enable support analysts to handle such escalations. In…
Having engaging and informative conversations with users is the utmost goal for open-domain conversational systems. Recent advances in transformer-based language models and their applications to dialogue systems have succeeded to generate…
During the ongoing COVID-19 crisis, subreddits on Reddit, such as r/Coronavirus saw a rapid growth in user's requests for help (support seekers - SSs) including individuals with varying professions and experiences with diverse perspectives…