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Recommender systems aim to help users find relevant items more quickly by providing personalized recommendations. Explanations in recommender systems help users understand why such recommendations have been generated, which in turn makes…

Human-Computer Interaction · Computer Science 2024-07-03 Jinfeng Zhong , Elsa Negre

Effective human-AI collaboration for physical task completion has significant potential in both everyday activities and professional domains. AI agents equipped with informative guidance can enhance human performance, but evaluating such…

Computer Vision and Pattern Recognition · Computer Science 2025-07-25 Filippos Bellos , Yayuan Li , Cary Shu , Ruey Day , Jeffrey M. Siskind , Jason J. Corso

Machine learning models are increasingly integrated into societally critical applications such as recidivism prediction and medical diagnosis, thanks to their superior predictive power. In these applications, however, full automation is…

Human-Computer Interaction · Computer Science 2020-03-18 Vivian Lai , Samuel Carton , Chenhao Tan

Textual explanations have proved to help improve user satisfaction on machine-made recommendations. However, current mainstream solutions loosely connect the learning of explanation with the learning of recommendation: for example, they are…

Information Retrieval · Computer Science 2021-01-26 Aobo Yang , Nan Wang , Hongbo Deng , Hongning Wang

The recent advances in artificial intelligence namely in machine learning and deep learning, have boosted the performance of intelligent systems in several ways. This gave rise to human expectations, but also created the need for a deeper…

Explainable AI provides insight into the "why" for model predictions, offering potential for users to better understand and trust a model, and to recognize and correct AI predictions that are incorrect. Prior research on human and…

Machine Learning · Computer Science 2020-06-22 Yasmeen Alufaisan , Laura R. Marusich , Jonathan Z. Bakdash , Yan Zhou , Murat Kantarcioglu

Explanations are hypothesized to improve human understanding of machine learning models and achieve a variety of desirable outcomes, ranging from model debugging to enhancing human decision making. However, empirical studies have found…

Artificial Intelligence · Computer Science 2023-05-02 Chacha Chen , Shi Feng , Amit Sharma , Chenhao Tan

In high-stakes disaster scenarios, timely and informed decision-making is critical yet often challenged by uncertainty, dynamic environments, and limited resources. This paper presents a systematic review of Human-AI collaboration patterns…

Artificial Intelligence · Computer Science 2025-09-16 Emmanuel Adjei Domfeh , Christopher L. Dancy

Design optimizations in human-AI collaboration often focus on cognitive aspects like attention and task load. Drawing on work design literature, we propose that effective human-AI collaboration requires broader consideration of human needs…

Human-Computer Interaction · Computer Science 2024-10-11 Cedric Faas , Richard Bergs , Sarah Sterz , Markus Langer , Anna Maria Feit

The large language model (LLM)-as-judge paradigm has been used to meet the demand for a cheap, reliable, and fast evaluation of model outputs during AI system development and post-deployment monitoring. While judge models -- LLMs finetuned…

Computation and Language · Computer Science 2025-03-21 Austin Xu , Srijan Bansal , Yifei Ming , Semih Yavuz , Shafiq Joty

AI is becoming increasingly integrated into everyday life, both in professional work environments and in leisure and entertainment contexts. This integration requires AI to move beyond acting as an assistant for informational or…

Human-Computer Interaction · Computer Science 2026-02-26 Christian Poelitz , Finale Doshi-Velez , Siân Lindley

Recent years have seen a surge of interest in the field of explainable AI (XAI), with a plethora of algorithms proposed in the literature. However, a lack of consensus on how to evaluate XAI hinders the advancement of the field. We…

Artificial Intelligence · Computer Science 2022-09-22 Q. Vera Liao , Yunfeng Zhang , Ronny Luss , Finale Doshi-Velez , Amit Dhurandhar

In order to demonstrate the limitations of assistive robotic capabilities in noisy real-world environments, we propose a Decision-Making Scenario analysis approach that examines the challenges due to user and environmental uncertainty, and…

Robotics · Computer Science 2025-01-22 Khairidine Benali , Praminda Caleb-Solly

For AI systems to garner widespread public acceptance, we must develop methods capable of explaining the decisions of black-box models such as neural networks. In this work, we identify two issues of current explanatory methods. First, we…

Computation and Language · Computer Science 2019-12-06 Oana-Maria Camburu , Eleonora Giunchiglia , Jakob Foerster , Thomas Lukasiewicz , Phil Blunsom

We introduce a novel framework for incorporating human expertise into algorithmic predictions. Our approach leverages human judgment to distinguish inputs which are algorithmically indistinguishable, or "look the same" to predictive…

Machine Learning · Computer Science 2024-10-31 Rohan Alur , Manish Raghavan , Devavrat Shah

Much of machine learning research focuses on predictive accuracy: given a task, create a machine learning model (or algorithm) that maximizes accuracy. In many settings, however, the final prediction or decision of a system is under the…

Computers and Society · Computer Science 2022-06-02 Kate Donahue , Alexandra Chouldechova , Krishnaram Kenthapadi

In settings where users both need high accuracy and are time-pressured, such as doctors working in emergency rooms, we want to provide AI assistance that both increases decision accuracy and reduces decision-making time. Current literature…

Human-Computer Interaction · Computer Science 2024-02-13 Siddharth Swaroop , Zana Buçinca , Krzysztof Z. Gajos , Finale Doshi-Velez

Learning personalization has proven its effectiveness in enhancing learner performance. Therefore, modern digital learning platforms have been increasingly depending on recommendation systems to offer learners personalized suggestions of…

Human-Computer Interaction · Computer Science 2023-12-19 Hasan Abu-Rasheed , Christian Weber , Madjid Fathi

Automated decision systems (ADS) are increasingly used for consequential decision-making. These systems often rely on sophisticated yet opaque machine learning models, which do not allow for understanding how a given decision was arrived…

Human-Computer Interaction · Computer Science 2022-05-13 Jakob Schoeffer , Niklas Kuehl , Yvette Machowski

Explainability techniques are rapidly being developed to improve human-AI decision-making across various cooperative work settings. Consequently, previous research has evaluated how decision-makers collaborate with imperfect AI by…

Human-Computer Interaction · Computer Science 2024-05-09 Katelyn Morrison , Philipp Spitzer , Violet Turri , Michelle Feng , Niklas Kühl , Adam Perer
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