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In this work, we empirically examine human-AI decision-making in the presence of explanations based on predicted outcomes. This type of explanation provides a human decision-maker with expected consequences for each decision alternative at…

Human-Computer Interaction · Computer Science 2022-08-31 Johannes Jakubik , Jakob Schöffer , Vincent Hoge , Michael Vössing , Niklas Kühl

The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective…

Human-Computer Interaction · Computer Science 2022-10-11 Ruben S. Verhagen , Siddharth Mehrotra , Mark A. Neerincx , Catholijn M. Jonker , Myrthe L. Tielman

We present an empirical study of how both experienced tutors and non-tutors judge the correctness of tutor praise responses under different Artificial Intelligence (AI)-assisted interfaces, types of explanation (textual explanations vs.…

Human-Computer Interaction · Computer Science 2026-01-06 Eason Chen , Jeffrey Li , Scarlett Huang , Xinyi Tang , Jionghao Lin , Paulo Carvalho , Kenneth Koedinger

Large language models (LLMs) are increasingly used to simulate human behavior in experimental settings, but they systematically diverge from human decisions in complex decision-making environments, where participants must anticipate others'…

Artificial Intelligence · Computer Science 2026-01-06 Letian Kong , Qianran , Jin , Renyu Zhang

Artificial intelligence (AI) is increasingly being considered to assist human decision-making in high-stake domains (e.g. health). However, researchers have discussed an issue that humans can over-rely on wrong suggestions of the AI model…

Human-Computer Interaction · Computer Science 2023-08-09 Min Hun Lee , Chong Jun Chew

Large language models (LLMs), initially developed for generative AI, are now evolving into agentic AI systems, which make decisions in complex, real-world contexts. Unfortunately, while their generative capabilities are well-documented,…

Artificial Intelligence · Computer Science 2026-04-02 Matthew DosSantos DiSorbo , Harang Ju , Sinan Aral

The current literature on AI-advised decision making -- involving explainable AI systems advising human decision makers -- presents a series of inconclusive and confounding results. To synthesize these findings, we propose a simple theory…

Artificial Intelligence · Computer Science 2024-02-05 Raymond Fok , Daniel S. Weld

Machine learning models are being increasingly deployed to take, or assist in taking, complicated and high-impact decisions, from quasi-autonomous vehicles to clinical decision support systems. This poses challenges, particularly when…

Machine Learning · Computer Science 2023-11-14 Alex J. Chan , Alihan Huyuk , Mihaela van der Schaar

Human-AI collaboration increasingly drives decision-making across industries, from medical diagnosis to content moderation. While AI systems promise efficiency gains by providing automated suggestions for human review, these workflows can…

Human-Computer Interaction · Computer Science 2025-09-11 Jacob Beck , Stephanie Eckman , Christoph Kern , Frauke Kreuter

With the rapid development of AI-based decision aids, different forms of AI assistance have been increasingly integrated into the human decision making processes. To best support humans in decision making, it is essential to quantitatively…

Human-Computer Interaction · Computer Science 2024-01-12 Zhuoyan Li , Zhuoran Lu , Ming Yin

Medical experts may use Artificial Intelligence (AI) systems with greater trust if these are supported by contextual explanations that let the practitioner connect system inferences to their context of use. However, their importance in…

People's decision-making abilities often fail to improve or may even erode when they rely on AI for decision-support, even when the AI provides informative explanations. We argue this is partly because people intuitively seek contrastive…

Human-Computer Interaction · Computer Science 2025-03-20 Zana Buçinca , Siddharth Swaroop , Amanda E. Paluch , Finale Doshi-Velez , Krzysztof Z. Gajos

When deployed, AI agents will encounter problems that are beyond their autonomous problem-solving capabilities. Leveraging human assistance can help agents overcome their inherent limitations and robustly cope with unfamiliar situations. We…

Machine Learning · Computer Science 2022-06-24 Khanh Nguyen , Yonatan Bisk , Hal Daumé

AI systems increasingly support human decision-making. In many cases, despite the algorithm's superior performance, the final decision remains in human hands. For example, an AI may assist doctors in determining which diagnostic tests to…

Artificial Intelligence · Computer Science 2026-02-20 Gali Noti , Kate Donahue , Jon Kleinberg , Sigal Oren

This paper presents ReasoningRec, a reasoning-based recommendation framework that leverages Large Language Models (LLMs) to bridge the gap between recommendations and human-interpretable explanations. In contrast to conventional…

Information Retrieval · Computer Science 2024-10-31 Millennium Bismay , Xiangjue Dong , James Caverlee

We consider the paradigm of a black box AI system that makes life-critical decisions. We propose an "arguing machines" framework that pairs the primary AI system with a secondary one that is independently trained to perform the same task.…

Artificial Intelligence · Computer Science 2018-09-25 Lex Fridman , Li Ding , Benedikt Jenik , Bryan Reimer

The explanation dimension of Artificial Intelligence (AI) based system has been a hot topic for the past years. Different communities have raised concerns about the increasing presence of AI in people's everyday tasks and how it can affect…

Human-Computer Interaction · Computer Science 2021-02-23 Juliana Jansen Ferreira , Mateus Monteiro

Dialog response ranking is used to rank response candidates by considering their relation to the dialog history. Although researchers have addressed this concept for open-domain dialogs, little attention has been focused on task-oriented…

Computation and Language · Computer Science 2018-11-29 Junki Ohmura , Maxine Eskenazi

Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…

Information Retrieval · Computer Science 2021-03-17 Nasim Sonboli , Jessie J. Smith , Florencia Cabral Berenfus , Robin Burke , Casey Fiesler

Joint human-AI inference holds immense potential to improve outcomes in human-supervised robot missions. Current day missions are generally in the AI-assisted setting, where the human operator makes the final inference based on the AI…

Human-Computer Interaction · Computer Science 2025-08-06 Duc-An Nguyen , Clara Colombatto , Steve Fleming , Ingmar Posner , Nick Hawes , Raunak Bhattacharyya