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This study presents a novel dual-perspective approach to analyzing user reviews for ChatGPT and DeepSeek on the Google Play Store, integrating lexicon-based sentiment analysis (TextBlob) with deep learning classification models, including…

Computation and Language · Computer Science 2025-09-25 Maryam Mahdi Alhusseini , Mohammad-Reza Feizi-Derakhshi

Modeling interpersonal influence on different sentimental polarities is a fundamental problem in opinion formation and viral marketing. There has not been seen an effective solution for learning sentimental influences from users' behaviors…

Social and Information Networks · Computer Science 2017-05-09 Shenghua Liu , Houdong Zheng , Huawei Shen , Xiangwen Liao , Xueqi Cheng

Understanding human intent is a complex, high-level task for large language models (LLMs), requiring analytical reasoning, contextual interpretation, dynamic information aggregation, and decision-making under uncertainty. Real-world public…

Computation and Language · Computer Science 2025-10-21 Xiaozhe Li , TianYi Lyu , Siyi Yang , Yuxi Gong , Yizhao Yang , Jinxuan Huang , Ligao Zhang , Zhuoyi Huang , Qingwen Liu

Google app market captures the school of thought of users via ratings and text reviews. The critique's viewpoint regarding an app is proportional to their satisfaction level. Consequently, this helps other users to gain insights before…

Information Retrieval · Computer Science 2020-06-18 Sakshi Ranjan , Subhankar Mishra

User profiling means exploiting the technology of machine learning to predict attributes of users, such as demographic attributes, hobby attributes, preference attributes, etc. It's a powerful data support of precision marketing. Existing…

Computation and Language · Computer Science 2018-10-17 Yunpei Zheng , Lin Li , Luo Zhong , Jianwei Zhang , Jinhang Liu

The advancements in Multimodal Large Language Models (MLLMs) have enabled various multimodal tasks to be addressed under a zero-shot paradigm. This paradigm sidesteps the cost of model fine-tuning, emerging as a dominant trend in practical…

Computation and Language · Computer Science 2025-05-23 Daiqing Wu , Dongbao Yang , Sicheng Zhao , Can Ma , Yu Zhou

Sentiment analysis (SA) has been a long-standing research area in natural language processing. It can offer rich insights into human sentiments and opinions and has thus seen considerable interest from both academia and industry. With the…

Computation and Language · Computer Science 2023-05-25 Wenxuan Zhang , Yue Deng , Bing Liu , Sinno Jialin Pan , Lidong Bing

Large Language Models (LLMs) have been garnering significant attention of AI researchers, especially following the widespread popularity of ChatGPT. However, due to LLMs' intricate architecture and vast parameters, several concerns and…

Software Engineering · Computer Science 2023-10-10 Tinghui Ouyang , Hoang-Quoc Nguyen-Son , Huy H. Nguyen , Isao Echizen , Yoshiki Seo

Sentiment analysis plays a pivotal role in understanding public opinion, particularly in the political domain where the portrayal of entities in news articles influences public perception. In this paper, we investigate the effectiveness of…

Computation and Language · Computer Science 2024-04-09 Alapan Kuila , Sudeshna Sarkar

Consumers often heavily rely on online product reviews, analyzing both quantitative ratings and textual descriptions to assess product quality. However, existing research hasn't adequately addressed how to systematically encourage the…

Information Retrieval · Computer Science 2025-04-22 Ekta Gujral , Apurva Sinha , Lishi Ji , Bijayani Sanghamitra Mishra

During the wake of the Covid-19 pandemic, the educational paradigm has experienced a major change from in person learning traditional to online platforms. The change of learning convention has impacted the teacher-student especially in…

Human-Computer Interaction · Computer Science 2025-06-09 Mohammed Almutairi

Software development is a collaborative task. Previous research has shown social aspects within development teams to be highly relevant for the success of software projects. A team's mood has been proven to be particularly important. It is…

Software Engineering · Computer Science 2025-02-13 Martin Obaidi , Lukas Nagel , Alexander Specht , Jil Klünder

With the rapid growth of unstructured data from social media, reviews, and forums, text mining has become essential in Information Systems (IS) for extracting actionable insights. Summarization can condense fragmented, emotion-rich posts,…

Computation and Language · Computer Science 2025-12-24 Junyi Liu , Stanley Kok

Understanding sentiment in multimodal conversations is a complex yet crucial challenge toward building emotionally intelligent AI systems. The Multimodal Conversational Aspect-based Sentiment Analysis (MCABSA) Challenge invited participants…

Computation and Language · Computer Science 2025-12-30 Zhiqiang Gao , Shihao Gao , Zixing Zhang , Yihao Guo , Hongyu Chen , Jing Han

Large language models (LLMs) have garnered significant attention in recent years due to their impressive performance. While considerable research has evaluated these models from various perspectives, the extent to which LLMs can perform…

Computation and Language · Computer Science 2024-12-03 Guimin Hu , Hasti Seifi

We explore the use of Chain-of-Thought (CoT) prompting with large language models (LLMs) to improve the accuracy of granular sentiment categorization in app store reviews. Traditional numeric and polarity-based ratings often fail to capture…

Computation and Language · Computer Science 2025-05-08 Vihaan Miriyala , Smrithi Bukkapatnam , Lavanya Prahallad

Implicit sentiment analysis (ISA) presents significant challenges due to the absence of salient cue words. Previous methods have struggled with insufficient data and limited reasoning capabilities to infer underlying opinions. Integrating…

Computation and Language · Computer Science 2024-12-13 Wenna Lai , Haoran Xie , Guandong Xu , Qing Li

Unit testing is essential for software reliability, yet manual test creation is time-consuming and often neglected. Search-based software testing improves efficiency but produces tests with poor readability and maintainability, while LLMs…

Social aspects of software projects become increasingly important for research and practice. Different approaches analyze the sentiment of a development team, ranging from simply asking the team to so-called sentiment analysis on text-based…

Software Engineering · Computer Science 2022-07-19 Marc Herrmann , Martin Obaidi , Larissa Chazette , Jil Klünder

Large Language Models (LLMs), representing a significant achievement in artificial intelligence (AI) research, have demonstrated their ability in a multitude of tasks. This project aims to explore the capabilities of GPT-3.5, a leading…

Computation and Language · Computer Science 2023-11-02 Jingjing Wang , Joshua Luo , Grace Yang , Allen Hong , Feng Luo