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Usability describes quality attributes of application user interfaces that determine how effectively users can interact with them. Traditional usability evaluation methods require considerable expertise and resources, which can be…

Software Engineering · Computer Science 2026-04-29 Sebastian Lubos , Alexander Felfernig , Damian Garber , Viet-Man Le , Manuel Henrich

Large Language Models (LLMs) are increasingly integral to information dissemination and decision-making processes. Given their growing societal influence, understanding potential biases, particularly within the political domain, is crucial…

Machine Learning · Computer Science 2025-10-17 Konrad Löhr , Shuzhou Yuan , Michael Färber

User-generated contents (UGCs) on online platforms allow marketing researchers to understand consumer preferences for products and services. With the advance of large language models (LLMs), some studies utilized the models for annotation…

Computation and Language · Computer Science 2024-07-19 Junichiro Niimi

To handle ambiguous and open-ended requests, Large Language Models (LLMs) are increasingly trained to interact with users to surface intents they have not yet expressed (e.g., ask clarification questions). However, users are often ambiguous…

Artificial Intelligence · Computer Science 2026-05-14 Tae Soo Kim , Yoonjoo Lee , Jaesang Yu , John Joon Young Chung , Juho Kim

The opinion expressed in various Web sites and social-media is an essential contributor to the decision making process of several organizations. Existing sentiment analysis tools aim to extract the polarity (i.e., positive, negative,…

Artificial Intelligence · Computer Science 2020-08-21 Wissam Maamar Kouadri , Salima Benbernou , Mourad Ouziri , Themis Palpanas , Iheb Ben Amor

The explainability of recommendation systems is crucial for enhancing user trust and satisfaction. Leveraging large language models (LLMs) offers new opportunities for comprehensive recommendation logic generation. However, in existing…

Information Retrieval · Computer Science 2024-07-04 Hongke Zhao , Songming Zheng , Likang Wu , Bowen Yu , Jing Wang

Model editing aims at selectively updating a small subset of a neural model's parameters with an interpretable strategy to achieve desired modifications. It can significantly reduce computational costs to adapt to large language models…

Computation and Language · Computer Science 2025-03-20 Shichen Li , Zhongqing Wang , Zheyu Zhao , Yue Zhang , Peifeng Li

In Recommender Systems, users often seek the best products through indirect, vague, or under-specified queries, such as "best shoes for trail running". Such queries, also referred to as implicit superlative queries, pose a significant…

Information Retrieval · Computer Science 2025-04-29 Kaustubh D. Dhole , Nikhita Vedula , Saar Kuzi , Giuseppe Castellucci , Eugene Agichtein , Shervin Malmasi

Recently, large language models (LLMs) have shown great promise in translating natural language (NL) queries into visualizations, but their "black-box" nature often limits explainability and debuggability. In response, we present a…

Human-Computer Interaction · Computer Science 2024-08-28 Subham Sah , Rishab Mitra , Arpit Narechania , Alex Endert , John Stasko , Wenwen Dou

Market sentiment analysis on social media content requires knowledge of both financial markets and social media jargon, which makes it a challenging task for human raters. The resulting lack of high-quality labeled data stands in the way of…

Computation and Language · Computer Science 2022-12-23 Xiang Deng , Vasilisa Bashlovkina , Feng Han , Simon Baumgartner , Michael Bendersky

In an ideal design pipeline, user interface (UI) design is intertwined with user research to validate decisions, yet studies are often resource-constrained during early exploration. Recent advances in multimodal large language models…

Large Language Models (LLMs) are increasingly used as scalable tools for pilot testing, predicting public opinion distributions before deploying costly surveys. To serve as effective pilot testing tools, the performance of these LLMs is…

Social and Information Networks · Computer Science 2025-11-11 Xutao Mao , Ezra Xuanru Tao , Leyao Wang

In the rapidly evolving landscape of large language models (LLMs), most research has primarily viewed them as independent individuals, focusing on assessing their capabilities through standardized benchmarks and enhancing their general…

Human-Computer Interaction · Computer Science 2024-01-17 Jiayin Wang , Weizhi Ma , Peijie Sun , Min Zhang , Jian-Yun Nie

Ask ChatGPT about vacation planning, and it may infer your income. Ask it about medication, and it may infer your medical history. Because such inferences can expose more information than users intend to reveal, prior work argues that they…

Human-Computer Interaction · Computer Science 2026-05-12 Kyzyl Monteiro , Minjung Park , Alexander Ioffrida , Angelina Sanna , Hao-Ping , Lee , Niloofar Mireshghallah , Yang Wang , Sauvik Das

In human-centered design, developing a comprehensive and in-depth understanding of user experiences, i.e., empathic understanding, is paramount for designing products that truly meet human needs. Nevertheless, accurately comprehending the…

Human-Computer Interaction · Computer Science 2024-03-21 Qihao Zhu , Leah Chong , Maria Yang , Jianxi Luo

Artificial intelligence and machine learning have significantly bolstered the technological world. This paper explores the potential of transfer learning in natural language processing focusing mainly on sentiment analysis. The models…

Computation and Language · Computer Science 2023-11-29 Aman Yadav , Abhishek Vichare

The paper presents a preliminary analysis of an experiment conducted by Frank Bold, a Czech expert group, to explore user interactions with GPT-4 for addressing legal queries. Between May 3, 2023, and July 25, 2023, 1,252 users submitted…

Human-Computer Interaction · Computer Science 2025-01-06 Michal Kuk , Jakub Harasta

This paper presents a competitive approach to multilingual subjectivity detection using large language models (LLMs) with few-shot prompting. We participated in Task 1: Subjectivity of the CheckThat! 2025 evaluation campaign. We show that…

Computation and Language · Computer Science 2025-07-11 Akram Elbouanani , Evan Dufraisse , Aboubacar Tuo , Adrian Popescu

Product review generation is an important task in recommender systems, which could provide explanation and persuasiveness for the recommendation. Recently, Large Language Models (LLMs, e.g., ChatGPT) have shown superior text modeling and…

Computation and Language · Computer Science 2024-07-11 Qiyao Peng , Hongtao Liu , Hongyan Xu , Qing Yang , Minglai Shao , Wenjun Wang

The use of large language model (LLM)-powered chatbots, such as ChatGPT, has become popular across various domains, supporting a range of tasks and processes. However, due to the intrinsic complexity of LLMs, effective prompting is more…