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Microservice architecture has become a popular architecture adopted by many cloud applications. However, identifying the root cause of a failure in microservice systems is still a challenging and time-consuming task. In recent years,…

Software Engineering · Computer Science 2024-09-10 Luan Pham , Huong Ha , Hongyu Zhang

While cloud-native microservice architectures have revolutionized software development, their inherent operational complexity makes failure Root Cause Analysis (RCA) a critical yet challenging task. Numerous data-driven RCA models have been…

Software Engineering · Computer Science 2025-12-24 Aoyang Fang , Songhan Zhang , Yifan Yang , Haotong Wu , Junjielong Xu , Xuyang Wang , Rui Wang , Manyi Wang , Qisheng Lu , Pinjia He

Root cause analysis (RCA) for microservice systems has gained significant attention in recent years. However, there is still no standard benchmark that includes large-scale datasets and supports comprehensive evaluation environments. In…

Software Engineering · Computer Science 2025-02-04 Luan Pham , Hongyu Zhang , Huong Ha , Flora Salim , Xiuzhen Zhang

The momentum gained by microservices and cloud-native software architecture pushed nowadays enterprise IT towards multi-service applications. The proliferation of services and service interactions within applications, often consisting of…

Software Engineering · Computer Science 2021-05-27 Jacopo Soldani , Antonio Brogi

Root Cause Analysis (RCA) is becoming increasingly crucial for ensuring the reliability of microservice systems. However, performing RCA on modern microservice systems can be challenging due to their large scale, as they usually comprise…

Cloud-native microservices enable rapid iteration and scalable deployment but also create complex, fast-evolving dependencies that challenge reliable diagnosis. Existing root cause analysis (RCA) approaches, even with multi-modal fusion of…

Software Engineering · Computer Science 2025-10-28 Songhan Zhang , Aoyang Fang , Yifan Yang , Ruiyi Cheng , Xiaoying Tang , Pinjia He

Root Cause Analysis (RCA) is a crucial aspect of incident management in large-scale cloud services. While the term root cause analysis or RCA has been widely used, different studies formulate the task differently. This is because the term…

Software Engineering · Computer Science 2025-10-23 Aoyang Fang , Haowen Yang , Haoze Dong , Qisheng Lu , Junjielong Xu , Pinjia He

Effectively localizing root causes of performance anomalies is crucial to enabling the rapid recovery and loss mitigation of microservice applications in the cloud. Depending on the granularity of the causes that can be localized, a service…

Distributed, Parallel, and Cluster Computing · Computer Science 2023-05-09 Ruyue Xin , Peng Chen , Zhiming Zhao

Root Cause Analysis (RCA) is essential for pinpointing the root causes of failures in microservice systems. Traditional data-driven RCA methods are typically limited to offline applications due to high computational demands, and existing…

Machine Learning · Computer Science 2025-12-17 Lecheng Zheng , Zhengzhang Chen , Haifeng Chen

Microservice systems have become the backbone of cloud-native enterprise applications due to their resource elasticity, loosely coupled architecture, and lightweight deployment. Yet, the intrinsic complexity and dynamic runtime interactions…

Software Engineering · Computer Science 2026-01-07 Lingzhe Zhang , Tong Jia , Yunpeng Zhai , Leyi Pan , Chiming Duan , Minghua He , Pei Xiao , Ying Li

Detecting failures and identifying their root causes promptly and accurately is crucial for ensuring the availability of microservice systems. A typical failure troubleshooting pipeline for microservices consists of two phases: anomaly…

Software Engineering · Computer Science 2024-05-16 Luan Pham , Huong Ha , Hongyu Zhang

Many small to large organizations have adopted the Microservices Architecture (MSA) style to develop and deliver their core businesses. Despite the popularity of MSA in the software industry, there is a limited evidence-based and thorough…

Software Engineering · Computer Science 2026-02-20 Muhammad Waseem , Peng Liang , Aakash Ahmad , Arif Ali Khan , Mojtaba Shahin , Pekka Abrahamsson , Ali Rezaei Nasab , Tommi Mikkonen

This paper presents MicroRCA-Agent, an innovative solution for microservice root cause analysis based on large language model agents, which constructs an intelligent fault root cause localization system with multimodal data fusion. The…

Artificial Intelligence · Computer Science 2025-09-22 Pan Tang , Shixiang Tang , Huanqi Pu , Zhiqing Miao , Zhixing Wang

Root cause analysis (RCA) in microservice systems is challenging, requiring on-call engineers to rapidly diagnose failures across heterogeneous telemetry such as metrics, logs, and traces. Traditional RCA methods often focus on single…

Artificial Intelligence · Computer Science 2025-08-19 Yifang Tian , Yaming Liu , Zichun Chong , Zihang Huang , Hans-Arno Jacobsen

Root cause analysis (RCA) is crucial for enhancing the reliability and performance of complex systems. However, progress in this field has been hindered by the lack of large-scale, open-source datasets tailored for RCA. To bridge this gap,…

Artificial Intelligence · Computer Science 2025-05-20 Lecheng Zheng , Zhengzhang Chen , Dongjie Wang , Chengyuan Deng , Reon Matsuoka , Haifeng Chen

Existing multi-source root cause analysis (RCA) methods for microservice systems assume all services have traces to construct a service call graph. However, this assumption is not practical as microservice systems evolve rapidly and may…

Software Engineering · Computer Science 2026-04-21 Luan Pham , Huong Ha , Xiuzhen Zhang , Hongyu Zhang

With the development of cloud-native technologies, microservice-based software systems face challenges in accurately localizing root causes when failures occur. Additionally, the cloud-edge collaborative environment introduces more…

Software Engineering · Computer Science 2024-06-21 Yuhan Zhu , Jian Wang , Bing Li , Xuxian Tang , Hao Li , Neng Zhang , Yuqi Zhao

Widely adopted for their scalability and flexibility, modern microservice systems present unique failure diagnosis challenges due to their independent deployment and dynamic interactions. This complexity can lead to cascading failures that…

Software Engineering · Computer Science 2025-01-15 Shenglin Zhang , Sibo Xia , Wenzhao Fan , Binpeng Shi , Xiao Xiong , Zhenyu Zhong , Minghua Ma , Yongqian Sun , Dan Pei

Automation and computer intelligence to support complex human decisions becomes essential to manage large and distributed systems in the Cloud and IoT era. Understanding the root cause of an observed symptom in a complex system has been a…

Artificial Intelligence · Computer Science 2017-07-04 Marc Solé , Victor Muntés-Mulero , Annie Ibrahim Rana , Giovani Estrada

Root cause analysis in microservice systems typically involves two core tasks: root cause localization (RCL) and failure type identification (FTI). Despite substantial research efforts, conventional diagnostic approaches still face two key…

Machine Learning · Computer Science 2025-11-25 Shuaiyu Xie , Hanbin He , Jian Wang , Bing Li
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