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Identifying root causes for unexpected or undesirable behavior in complex systems is a prevalent challenge. This issue becomes especially crucial in modern cloud applications that employ numerous microservices. Although the machine learning…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-04-10 Michaela Hardt , William R. Orchard , Patrick Blöbaum , Shiva Kasiviswanathan , Elke Kirschbaum

Serverless becomes popular as a novel computing paradigms for cloud native services. However, the complexity and dynamic nature of serverless applications present significant challenges to ensure system availability and performance. There…

Software Engineering · Computer Science 2024-12-04 Jin Huang , Pengfei Chen , Guangba Yu , Yilun Wang , Haiyu Huang , Zilong He

In recent years, microservices have gained widespread adoption in IT operations due to their scalability, maintenance, and flexibility. However, it becomes challenging for site reliability engineers (SREs) to pinpoint the root cause due to…

Machine Learning · Computer Science 2024-02-05 Cheng-Ming Lin , Ching Chang , Wei-Yao Wang , Kuang-Da Wang , Wen-Chih Peng

Availability issues of industrial microservice systems (e.g., drop of successfully placed orders and processed transactions) directly affect the running of the business. These issues are usually caused by various types of service anomalies…

Software Engineering · Computer Science 2025-03-03 Dewei Liu , Chuan He , Xin Peng , Fan Lin , Chenxi Zhang , Shengfang Gong , Ziang Li , Jiayu Ou , Zheshun Wu

Fault diagnosis is critical in many domains, as faults may lead to safety threats or economic losses. In the field of online service systems, operators rely on enormous monitoring data to detect and mitigate failures. Quickly recognizing a…

Software Engineering · Computer Science 2022-06-14 Mingjie Li , Zeyan Li , Kanglin Yin , Xiaohui Nie , Wenchi Zhang , Kaixin Sui , Dan Pei

With the rapid development of cloud computing and ultra-large-scale data centers, the scale and complexity of systems have increased significantly, leading to frequent faults that often show cascading propagation. How to achieve efficient,…

Distributed, Parallel, and Cluster Computing · Computer Science 2025-09-17 Jian Hou

In recent years, the widespread adoption of distributed microservice architectures within the industry has significantly increased the demand for enhanced system availability and robustness. Due to the complex service invocation paths and…

Machine Learning · Computer Science 2025-04-23 Ziming Zhao , Zhenwei Wang , Tiehua Zhang , Zhishu Shen , Hai Dong , Zhen Lei , Xingjun Ma , Gaowei Xu , Zhijun Ding , Yun Yang

Root cause analysis (RCA) is essential for diagnosing failures within complex software systems to ensure system reliability. The highly distributed and interdependent nature of modern cloud-based systems often complicates RCA efforts,…

Software Engineering · Computer Science 2026-02-02 Evelien Riddell , James Riddell , Gengyi Sun , Michał Antkiewicz , Krzysztof Czarnecki

The complexity and dynamism of microservices pose significant challenges to system reliability, and thereby, automated troubleshooting is crucial. Effective root cause localization after anomaly detection is crucial for ensuring the…

Software Engineering · Computer Science 2023-02-13 Cheryl Lee , Tianyi Yang , Zhuangbin Chen , Yuxin Su , Michael R. Lyu

The dynamics and complexity of cloud-native systems present significant challenges for Root Cause Analysis (RCA). While causality-based RCA methods have shown significant progress in recent years, their practical adoption is fundamentally…

Software Engineering · Computer Science 2026-03-03 Shuai Liang , Pengfei Chen , Bozhe Tian , Gou Tan , Maohong Xu , Youjun Qu , Yahui Zhao , Yiduo Shang , Chongkang Tan

To assist IT service developers and operators in managing their increasingly complex service landscapes, there is a growing effort to leverage artificial intelligence in operations. To speed up troubleshooting, log anomaly detection has…

Machine Learning · Computer Science 2024-05-24 Thorsten Wittkopp , Philipp Wiesner , Odej Kao

Root cause localization in cloud native microservice systems requires modeling complex service dependencies, irregular temporal dynamics, and heterogeneous observability data. We present HyperODE RCA, a unified framework that combines…

Machine Learning · Computer Science 2026-05-04 Xin Liu , Yuhang He , Sichen Zhao , Kejian Tong , Xingyu Zhang

Root Cause Analysis (RCA) aims at identifying the underlying causes of system faults by uncovering and analyzing the causal structure from complex systems. It has been widely used in many application domains. Reliable diagnostic conclusions…

Artificial Intelligence · Computer Science 2024-07-15 Chang Gong , Di Yao , Jin Wang , Wenbin Li , Lanting Fang , Yongtao Xie , Kaiyu Feng , Peng Han , Jingping Bi

As contemporary microservice systems become increasingly popular and complex-often comprising hundreds or even thousands of fine-grained, interdependent subsystems-they are facing more frequent failures. Ensuring system reliability thus…

Software Engineering · Computer Science 2025-08-29 Lingzhe Zhang , Tong Jia , Kangjin Wang , Weijie Hong , Chiming Duan , Minghua He , Ying Li

Designing software compatible with cloud-based Microservice Architectures (MSAs) is vital due to the performance, scalability, and availability limitations. As the complexity of a system increases, it is subject to deprecation, difficulties…

Software Engineering · Computer Science 2024-07-22 Thakshila Imiya Mohottige , Artem Polyvyanyy , Rajkumar Buyya , Colin Fidge , Alistair Barros

Root Cause Analysis (RCA) is a quality management method that aims to systematically investigate and identify the cause-and-effect relationships of problems and their underlying causes. Traditional methods are based on the analysis of…

Machine Learning · Computer Science 2024-07-24 Lucas Possner , Lukas Bahr , Leonard Roehl , Christoph Wehner , Sophie Groeger

Microservice based systems underpin modern distributed computing environments but remain vulnerable to partial failures, cascading timeouts, and inconsistent recovery behavior. Although numerous resilience and recovery patterns have been…

Software Engineering · Computer Science 2026-02-03 Muzeeb Mohammad

Root Cause Analysis (RCA) in telecommunication networks is a critical task, yet it presents a formidable challenge for Artificial Intelligence (AI) due to its complex, graph-based reasoning requirements and the scarcity of realistic…

Computation and Language · Computer Science 2025-07-29 Keyu Wu , Qianjin Yu , Manlin Mei , Ruiting Liu , Jun Wang , Kailai Zhang , Yelun Bao

As modern microservice systems grow increasingly complex due to dynamic interactions and evolving runtime environments, they experience failures with rising frequency. Ensuring system reliability therefore critically depends on accurate…

Software Engineering · Computer Science 2026-05-15 Lingzhe Zhang , Tong Jia , Kangjin Wang , Chiming Duan , Minghua He , Rongqian Wang , Xi Peng , Meiling Wang , Gong Zhang , Renhai Chen , Ying Li

Microservice architectures are revolutionizing both small businesses and large corporations, igniting a new era of innovation with their exceptional advantages in maintainability, reusability, and scalability. However, these benefits come…

Cryptography and Security · Computer Science 2024-08-09 Raveen Kanishka Jayalath , Hussain Ahmad , Diksha Goel , Muhammad Shuja Syed , Faheem Ullah