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Recent advances in large language models (LLMs) have enabled early attempts to automate root cause analysis (RCA) in microservice-based systems (MSS). Yet, prior works typically rely on a linear reasoning process that proceeds along a…

Software Engineering · Computer Science 2026-05-06 Alexander Naakka , Yuqing Wang , Mika V Mäntylä

Microservice root cause localization is fundamentally challenged by the inherent heterogeneity of cloud-native systems, which encompasses diverse observability data and multiple system entities. Existing approaches typically focus on only…

Software Engineering · Computer Science 2026-04-30 Runzhou Wang , Shenglin Zhang , Wenwei Gu , Yongxin Zhao , Chenyu Zhao , Dan Pei , Yuxuan Chen , Yangyuxin Huang

Microservice applications are created as loosely coupled application components and they leverage cloud elasticity to reduce costs and increase development speed. However, microservice applications exhibit complex interactions among…

Distributed, Parallel, and Cluster Computing · Computer Science 2026-03-10 Minxian Xu , Junhan Liao , Linfeng Wen , Huaming Wu , Kejiang Ye , Rajkumar Buyya , Chengzhong Xu

Root cause analysis (RCA) in microservices is challenging due to (i) noisy and heterogeneous multimodal observability (metrics, logs, traces), (ii) cascading failure propagation that amplifies downstream symptoms, and (iii) non-stationary…

Artificial Intelligence · Computer Science 2026-05-18 Junle Wang , Xingchuang Liao , Wenjun Wu

The goal of Root Cause Analysis (RCA) is to explain why an anomaly occurred by identifying where the fault originated. Several recent works model the anomalous event as resulting from a change in the causal mechanism at the root cause,…

Root Cause Analysis (RCA) of any service-disrupting incident is one of the most critical as well as complex tasks in IT processes, especially for cloud industry leaders like Salesforce. Typically RCA investigation leverages data-sources…

Information Retrieval · Computer Science 2022-04-26 Amrita Saha , Steven C. H. Hoi

Diagnosing problems in Internet-scale services remains particularly difficult and costly for both content providers and ISPs. Because the Internet is decentralized, the cause of such problems might lie anywhere between an end-user's device…

Artificial Intelligence · Computer Science 2020-04-08 Loïck Bonniot , Christoph Neumann , François Taïani

Root Cause Analysis (RCA) is becoming ever more critical as modern systems grow in complexity, volume of data, and interdependencies. While traditional RCA methods frequently rely on correlation-based or rule-based techniques, these…

Artificial Intelligence · Computer Science 2025-03-04 Ahmed Dawoud , Shravan Talupula

Cloud application services are distributed in nature and have components across the stack working together to deliver the experience to end users. The wide adoption of microservice architecture exacerbates failure management due to…

Performance · Computer Science 2025-09-09 Dhanya R Mathews , Mudit Verma , Pooja Aggarwal , J. Lakshmi

Fuzzing has contributed to automatically identifying bugs and vulnerabilities in the software testing field. Although it can efficiently generate crashing inputs, these inputs are usually analyzed manually. Several root cause analysis (RCA)…

Cryptography and Security · Computer Science 2023-03-13 Keisuke Nishimura , Yuichi Sugiyama , Yuki Koike , Masaya Motoda , Tomoya Kitagawa , Toshiki Takatera , Yuma Kurogome

Root cause analysis is one of the most crucial operations in software reliability regarding system performance diagnostic. It aims to identify the root causes of system performance anomalies, allowing the resolution or the future prevention…

Software Engineering · Computer Science 2025-01-22 Andrea Tonon , Meng Zhang , Bora Caglayan , Fei Shen , Tong Gui , MingXue Wang , Rong Zhou

Modern applications are built as large, distributed systems spanning numerous modules, teams, and data centers. Despite robust engineering and recovery strategies, failures and performance issues remain inevitable, risking significant…

We introduce PyRCA, an open-source Python machine learning library of Root Cause Analysis (RCA) for Artificial Intelligence for IT Operations (AIOps). It provides a holistic framework to uncover the complicated metric causal dependencies…

Artificial Intelligence · Computer Science 2023-06-21 Chenghao Liu , Wenzhuo Yang , Himanshu Mittal , Manpreet Singh , Doyen Sahoo , Steven C. H. Hoi

Due to its enormous benefits, the research and industry communities have shown an increasing interest in the Microservices Architecture (MSA) style over the last few years. Despite this, there is a limited evidence-based and thorough…

Software Engineering · Computer Science 2021-05-05 Muhammad Waseem , Peng Liang , Mojtaba Shahin , Aakash Ahmad , Ali Rezaei Nasab

The rise of microservice architectures has revolutionized application design, fostering adaptability and resilience. These architectures facilitate scaling and encourage collaborative efforts among specialized teams, streamlining deployment…

Distributed, Parallel, and Cluster Computing · Computer Science 2023-11-21 Herve Mbikayi Kabamba , Matthew Khouzam , Michel Dagenais

Cloud applications are increasingly shifting from large monolithic services, to complex graphs of loosely-coupled microservices. Despite their advantages, microservices also introduce cascading QoS violations in cloud applications, which…

Distributed, Parallel, and Cluster Computing · Computer Science 2021-12-14 Yu Gan , Mingyu Liang , Sundar Dev , David Lo , Christina Delimitrou

Failures in large-scale cloud systems incur substantial financial losses, making automated Root Cause Analysis (RCA) essential for operational stability. Recent efforts leverage Large Language Model (LLM) agents to automate this task, yet…

Artificial Intelligence · Computer Science 2026-03-05 Taeyoon Kim , Woohyeok Park , Hoyeong Yun , Kyungyong Lee

Microservices have become a popular architectural style for data-driven applications, given their ability to functionally decompose an application into small and autonomous services to achieve scalability, strong isolation, and…

Databases · Computer Science 2021-08-24 Rodrigo Laigner , Yongluan Zhou , Marcos Antonio Vaz Salles , Yijian Liu , Marcos Kalinowski

Microservice architectures (MSA) are becoming trending alternatives to existing software development paradigms notably for developing complex and distributed applications. Microservices emerged as an architectural design pattern aiming to…

Cryptography and Security · Computer Science 2024-04-24 Abdelhakim Hannousse , Salima Yahiouche

As contemporary microservice systems become increasingly popular and complex-often comprising hundreds or even thousands of fine-grained, interdependent subsystems-they are experiencing more frequent failures. Ensuring system reliability…

Software Engineering · Computer Science 2026-01-07 Lingzhe Zhang , Tong Jia , Yunpeng Zhai , Leyi Pan , Chiming Duan , Minghua He , Mengxi Jia , Ying Li