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In recent years, with the rapid advancements in large language models (LLMs), achieving excellent empathetic response capability has become a crucial prerequisite. Consequently, managing and understanding large-scale video datasets has…

Computation and Language · Computer Science 2024-07-10 Linzhuang Sun , Hao Liang , Jingxuan Wei , Linkun Sun , Bihui Yu , Bin Cui , Wentao Zhang

Emotion Prediction in Conversation (EPC) aims to forecast the emotions of forthcoming utterances by utilizing preceding dialogues. Previous EPC approaches relied on simple context modeling for emotion extraction, overlooking fine-grained…

Multimedia · Computer Science 2024-08-09 Haoxiang Shi , Ziqi Liang , Jun Yu

Emotional support is a crucial ability for many conversation scenarios, including social interactions, mental health support, and customer service chats. Following reasonable procedures and using various support skills can help to…

Computation and Language · Computer Science 2021-06-03 Siyang Liu , Chujie Zheng , Orianna Demasi , Sahand Sabour , Yu Li , Zhou Yu , Yong Jiang , Minlie Huang

Recognizing emotions in conversations is a challenging task due to the presence of contextual dependencies governed by self- and inter-personal influences. Recent approaches have focused on modeling these dependencies primarily via…

Computation and Language · Computer Science 2020-05-21 Devamanyu Hazarika , Soujanya Poria , Roger Zimmermann , Rada Mihalcea

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

In this paper, we introduce EmpBot: an end-to-end empathetic chatbot. Empathetic conversational agents should not only understand what is being discussed, but also acknowledge the implied feelings of the conversation partner and respond…

Computation and Language · Computer Science 2021-11-02 Emmanouil Zaranis , Georgios Paraskevopoulos , Athanasios Katsamanis , Alexandros Potamianos

Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic…

Computation and Language · Computer Science 2021-10-18 Chengkun Zeng , Guanyi Chen , Chenghua Lin , Ruizhe Li , Zhigang Chen

In this paper, we investigate the emotion recognition ability of the pre-training language model, namely BERT. By the nature of the framework of BERT, a two-sentence structure, we adapt BERT to continues dialogue emotion prediction tasks,…

Computation and Language · Computer Science 2019-08-20 Yen-Hao Huang , Ssu-Rui Lee , Mau-Yun Ma , Yi-Hsin Chen , Ya-Wen Yu , Yi-Shin Chen

A central challenge in affective computing is determining appropriate empathy levels for different interaction contexts. Prior work has characterized two poles: task-focused interactions, where empathy demand is near zero, and emotional…

Human-Computer Interaction · Computer Science 2026-05-29 Tao Wang , Chi-Ching Juan

This paper describes our proposed method for the Workshop on Computational Approaches to Subjectivity, Sentiment & Social Media Analysis (WASSA) 2022 shared task on Personality Prediction (PER) and Reactivity Index Prediction (IRI). In this…

Computation and Language · Computer Science 2022-05-20 Bin Li , Yixuan Weng

Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…

Computation and Language · Computer Science 2019-11-27 Sashank Santhanam , Samira Shaikh

Why do we give the explanations we do? Recent work has suggested that we should think of explanation as a kind of cooperative social interaction, between a why-question-asker and an explainer. Here, we apply this perspective to consider the…

Human-Computer Interaction · Computer Science 2025-07-30 Katherine M. Collins , Kartik Chandra , Adrian Weller , Jonathan Ragan-Kelley , Joshua B. Tenenbaum

Understanding emotions and responding accordingly is one of the biggest challenges of dialog systems. This paper presents EmpTransfo, a multi-head Transformer architecture for creating an empathetic dialog system. EmpTransfo utilizes…

Computation and Language · Computer Science 2020-03-09 Rohola Zandie , Mohammad H. Mahoor

To answer a question, language models often need to integrate prior knowledge learned during pretraining and new information presented in context. We hypothesize that models perform this integration in a predictable way across different…

Computation and Language · Computer Science 2024-06-18 Kevin Du , Vésteinn Snæbjarnarson , Niklas Stoehr , Jennifer C. White , Aaron Schein , Ryan Cotterell

In conversation-based psychotherapy, therapists use verbal techniques to help clients express thoughts and feelings, and change behavior. In particular, how well therapists convey empathy is an essential quality index of psychotherapy…

Audio and Speech Processing · Electrical Eng. & Systems 2023-05-29 Dehua Tao , Tan Lee , Harold Chui , Sarah Luk

In the realm of human-AI dialogue, the facilitation of empathetic responses is important. Validation is one of the key communication techniques in psychology, which entails recognizing, understanding, and acknowledging others' emotional…

Computation and Language · Computer Science 2024-02-21 Zi Haur Pang , Yahui Fu , Divesh Lala , Keiko Ochi , Koji Inoue , Tatsuya Kawahara

In social systems, meaning can be communicated in addition to underlying processes of the information exchange. Meaning processing incurs on information processing with hindsight, while information processing recursively follows the time…

Physics and Society · Physics 2009-12-08 Loet Leydesdorff , Daniel M. Dubois

Emotions play a critical role in our everyday lives by altering how we perceive, process and respond to our environment. Affective computing aims to instill in computers the ability to detect and act on the emotions of human actors. A core…

Computation and Language · Computer Science 2020-08-31 Connor T. Heaton , David M. Schwartz

Accurately detecting emotions in conversation is a necessary yet challenging task due to the complexity of emotions and dynamics in dialogues. The emotional state of a speaker can be influenced by many different factors, such as…

Computation and Language · Computer Science 2023-02-07 Jiachen Luo , Huy Phan , Joshua Reiss

We present a novel approach to learn representations for sentence-level semantic similarity using conversational data. Our method trains an unsupervised model to predict conversational input-response pairs. The resulting sentence embeddings…

Computation and Language · Computer Science 2018-04-23 Yinfei Yang , Steve Yuan , Daniel Cer , Sheng-yi Kong , Noah Constant , Petr Pilar , Heming Ge , Yun-Hsuan Sung , Brian Strope , Ray Kurzweil
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