Related papers: Distilling Opinions at Scale: Incremental Opinion …
The increasing number of data a booking platform such as Booking.com and AirBnB offers make it challenging for interested parties to browse through the available accommodations and analyze reviews in an efficient way. Efforts have been made…
We present RoIt-XMASA, a multilingual dataset that extends the Cross-lingual Multi-domain Amazon Sentiment Analysis to Italian and Romanian, comprising 36,000 labeled reviews across three domains (books, movies, and music) and 202,141…
Opinion summarization research has primarily focused on generating summaries reflecting important opinions from customer reviews without paying much attention to the writing style. In this paper, we propose the stylized opinion…
As more than 70$\%$ of reviews in the existing opinion summary data set are positive, current opinion summarization approaches are reluctant to generate negative summaries given the input of negative texts. To address such sentiment bias, a…
We present a neural framework for opinion summarization from online product reviews which is knowledge-lean and only requires light supervision (e.g., in the form of product domain labels and user-provided ratings). Our method combines two…
Large Language Models (LLMs) have revolutionized various Natural Language Generation (NLG) tasks, including Argument Summarization (ArgSum), a key subfield of Argument Mining. This paper investigates the integration of state-of-the-art LLMs…
We present OpinionDigest, an abstractive opinion summarization framework, which does not rely on gold-standard summaries for training. The framework uses an Aspect-based Sentiment Analysis model to extract opinion phrases from reviews, and…
Current pre-trained models applied to summarization are prone to factual inconsistencies which either misrepresent the source text or introduce extraneous information. Thus, comparing the factual consistency of summaries is necessary as we…
Recommendation systems are ubiquitous, from Spotify playlist suggestions to Amazon product suggestions. Nevertheless, depending on the methodology or the dataset, these systems typically fail to capture user preferences and generate general…
Despite recent advances, evaluating how well large language models (LLMs) follow user instructions remains an open problem. While evaluation methods of language models have seen a rise in prompt-based approaches, limited work on the…
Relevance in summarization is typically defined based on textual information alone, without incorporating insights about a particular decision. As a result, to support risk analysis of pancreatic cancer, summaries of medical notes may…
Meeting summarization with large language models (LLMs) remains error-prone, often producing outputs with hallucinations, omissions, and irrelevancies. We present FRAME, a modular pipeline that reframes summarization as a semantic…
Improving factual consistency of abstractive summarization has been a widely studied topic. However, most of the prior works on training factuality-aware models have ignored the negative effect it has on summary quality. We propose EFACTSUM…
This research explores the application of large language models (LLMs) to generate synthetic datasets for Product Desirability Toolkit (PDT) testing, a key component in evaluating user sentiment and product experience. Utilizing…
State-of-The-Art (SoTA) image captioning models are often trained on the MicroSoft Common Objects in Context (MS-COCO) dataset, which contains human-annotated captions with an average length of approximately ten tokens. Although effective…
The rapid advancement of Large Language Models (LLMs) has opened new opportunities in recommender systems by enabling zero-shot recommendation without conventional training. Despite their potential, most existing works rely solely on users'…
Modern e-commerce platforms strive to enhance customer experience by providing timely and contextually relevant recommendations. However, recommending general merchandise to customers focused on grocery shopping -- such as pairing milk with…
In the dynamic field of eCommerce, the quality and comprehensiveness of product descriptions are pivotal for enhancing search visibility and customer engagement. Effective product descriptions can address the 'cold start' problem, align…
Using Large Language Models (LLMs) to simulate user opinions has received growing attention. Yet LLMs, especially trained with reinforcement learning from human feedback (RLHF), are known to exhibit biases toward dominant viewpoints,…
Recent advances in Large Language Models (LLMs) have been changing the paradigm of Recommender Systems (RS). However, when items in the recommendation scenarios contain rich textual information, such as product descriptions in online…