Related papers: Distilling Opinions at Scale: Incremental Opinion …
Technology acceptance models effectively predict how users will adopt new technology products. Traditional surveys, often expensive and cumbersome, are commonly used for this assessment. As an alternative to surveys, we explore the use of…
Content-based recommendation systems play a crucial role in delivering personalized content to users in the digital world. In this work, we introduce EmbSum, a novel framework that enables offline pre-computations of users and candidate…
Recommendation systems often suffer from data sparsity caused by limited user-item interactions, which degrade their performance and amplify popularity bias in real-world scenarios. This paper proposes a novel data augmentation framework…
As e-commerce platforms expand their product catalogs, accurately recommending long-tail items becomes increasingly important for enhancing both user experience and platform revenue. A key challenge is the long-tail problem, where extreme…
Opinion summarization sets itself apart from other types of summarization tasks due to its distinctive focus on aspects and sentiments. Although certain automated evaluation methods like ROUGE have gained popularity, we have found them to…
Software qualities such as usability or reliability are among the strongest determinants of mobile app user satisfaction and constitute a significant portion of online user feedback on software products, making it a valuable source of…
Opinion summarization aims to profile a target by extracting opinions from multiple documents. Most existing work approaches the task in a semi-supervised manner due to the difficulty of obtaining high-quality annotation from thousands of…
An important problem of the sequence-to-sequence neural models widely used in abstractive summarization is exposure bias. To alleviate this problem, re-ranking systems have been applied in recent years. Despite some performance…
We present a submodular function-based framework for query-focused opinion summarization. Within our framework, relevance ordering produced by a statistical ranker, and information coverage with respect to topic distribution and diverse…
This paper tackles the task of legal extractive summarization using a dataset of 430K U.S. court opinions with key passages annotated. According to automated summary quality metrics, the reinforcement-learning-based MemSum model is best and…
Sentiment analysis is an essential part of text analysis, which is a larger field that includes determining and evaluating the author's emotional state. This method is essential since it makes it easier to comprehend consumers' feelings,…
Businesses and customers can gain valuable information from product reviews. The sheer number of reviews often necessitates ranking them based on their potential helpfulness. However, only a few reviews ever receive any helpfulness votes on…
Withthegrowthofknowledgegraphs, entity descriptions are becoming extremely lengthy. Entity summarization task, aiming to generate diverse, comprehensive, and representative summaries for entities, has received increasing interest recently.…
While online conversations can cover a vast amount of information in many different formats, abstractive text summarization has primarily focused on modeling solely news articles. This research gap is due, in part, to the lack of…
Abstractive summarization has enjoyed renewed interest in recent years, thanks to pre-trained language models and the availability of large-scale datasets. Despite promising results, current models still suffer from generating factually…
Personalized opinion summarization is crucial as it considers individual user interests while generating product summaries. Recent studies show that although large language models demonstrate powerful text summarization and evaluation…
This research proposes a systematic, large language model (LLM) approach for extracting product and service attributes, features, and associated sentiments from customer reviews. Grounded in marketing theory, the framework distinguishes…
The current winning recipe for automatic summarization is using proprietary large-scale language models (LLMs) such as ChatGPT as is, or imitation learning from them as teacher models. While increasingly ubiquitous dependence on such…
Ranking online reviews by their intrinsic quality is a critical task for e-commerce platforms and information services, impacting user experience and business outcomes. However, quality is a domain-dependent and dynamic concept, making its…
Open source software (OSS) licenses regulate the conditions under which users can reuse, modify, and distribute the software legally. However, there exist various OSS licenses in the community, written in a formal language, which are…