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Utilizing potent representations of the large vision-language models (VLMs) to accomplish various downstream tasks has attracted increasing attention. Within this research field, soft prompt learning has become a representative approach for…

Large Language Models (LLMs) have demonstrated impressive capabilities in language generation and general task performance. However, their application to spoken language understanding (SLU) remains challenging, particularly for token-level…

Recommender systems are widely used in online services, with embedding-based models being particularly popular due to their expressiveness in representing complex signals. However, these models often function as a black box, making them…

This paper introduces an approach to increasing the explainability of artificial intelligence (AI) systems by embedding Large Language Models (LLMs) within standardized analytical processes. While traditional explainable AI (XAI) methods…

Explainable Artificial Intelligence (XAI) is an emerging field in AI that aims to address the opaque nature of machine learning models. Furthermore, it has been shown that XAI can be used to extract input-output relationships, making them a…

The evolution of Explainable Artificial Intelligence (XAI) has emphasised the significance of meeting diverse user needs. The approaches to identifying and addressing these needs must also advance, recognising that explanation experiences…

Although several post-hoc methods for explainable AI have been developed, most are static and neglect the user perspective, limiting their effectiveness for the target audience. In response, we developed the interactive explainable…

Current conversational systems can follow simple commands and answer basic questions, but they have difficulty maintaining coherent and open-ended conversations about specific topics. Competitions like the Conversational Intelligence…

As Natural Language Processing (NLP) models continue to evolve and become integral to high-stakes applications, ensuring their interpretability remains a critical challenge. Given the growing variety of explainability methods and diverse…

Discovering customer intentions is crucial for automated service agents, yet existing intent clustering methods often fall short due to their reliance on embedding distance metrics and neglect of underlying semantic structures. To address…

Large Language Models (LLMs) have demonstrated their capabilities across various tasks, from language translation to complex reasoning. Understanding and predicting human behavior and biases are crucial for artificial intelligence (AI)…

Large Language Models (LLMs), such as ChatGPT, have recently been applied to various NLP tasks due to its open-domain generation capabilities. However, there are two issues with applying LLMs to dialogue tasks. 1. During the dialogue…

Enhancing Language Models' (LMs) ability to understand purchase intentions in E-commerce scenarios is crucial for their effective assistance in various downstream tasks. However, previous approaches that distill intentions from LMs often…

Querying, conversing, and controlling search and information-seeking interfaces using natural language are fast becoming ubiquitous with the rise and adoption of large-language models (LLM). In this position paper, we describe a generic…

Explainable Artificial Intelligence (XAI) aims to uncover the inner reasoning of machine learning models. In IoT systems, XAI improves the transparency of models processing sensor data from multiple heterogeneous devices, ensuring end-users…

Large Language Models (LLMs), such as ChatGPT, exhibit advanced capabilities in generating text, images, and videos. However, their effective use remains constrained by challenges in prompt formulation, personalization, and opaque…

Large Language Models (LLMs) are increasingly being used for automated evaluations and explaining them. However, concerns about explanation quality, consistency, and hallucinations remain open research challenges, particularly in…

Large language models (LLMs), when guided by explicit textual plans, can perform reliable step-by-step reasoning during problem-solving. However, generating accurate and effective textual plans remains challenging due to LLM hallucinations…

Large language models (LLMs) not only exhibit human-like performance but also share computational principles with the brain's language processing mechanisms. While prior research has focused on mapping LLMs' internal representations to…

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…