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The growing application of artificial intelligence in sensitive domains has intensified the demand for systems that are not only accurate but also explainable and trustworthy. Although explainable AI (XAI) methods have proliferated, many do…

Artificial Intelligence · Computer Science 2026-01-06 Marilyn Bello , Rafael Bello , Maria-Matilde García , Ann Nowé , Iván Sevillano-García , Francisco Herrera

The rapid evolution of LLMs represents an impactful paradigm shift in digital interaction and content engagement. While they encode vast amounts of human-generated knowledge and excel in processing diverse data types, they often face the…

Human-Computer Interaction · Computer Science 2024-11-20 Anna Bodonhelyi , Efe Bozkir , Shuo Yang , Enkelejda Kasneci , Gjergji Kasneci

Explainable artificial intelligence (XAI) methods are being proposed to help interpret and understand how AI systems reach specific predictions. Inspired by prior work on conversational user interfaces, we argue that augmenting existing XAI…

Human-Computer Interaction · Computer Science 2025-01-30 Gaole He , Nilay Aishwarya , Ujwal Gadiraju

Explaining opaque Machine Learning (ML) models is an increasingly relevant problem. Current explanation in AI (XAI) methods suffer several shortcomings, among others an insufficient incorporation of background knowledge, and a lack of…

Artificial Intelligence · Computer Science 2023-09-04 Laura State , Salvatore Ruggieri , Franco Turini

Understanding human intent is a complex, high-level task for large language models (LLMs), requiring analytical reasoning, contextual interpretation, dynamic information aggregation, and decision-making under uncertainty. Real-world public…

Computation and Language · Computer Science 2025-10-21 Xiaozhe Li , TianYi Lyu , Siyi Yang , Yuxi Gong , Yizhao Yang , Jinxuan Huang , Ligao Zhang , Zhuoyi Huang , Qingwen Liu

Improving the effectiveness of human-robot interaction requires social robots to accurately infer human goals through robust intention understanding. This challenge is particularly critical in multimodal settings, where agents must…

Human-Computer Interaction · Computer Science 2026-04-28 Hamed Rahimi , Clemence Grislain , Adrien Jacquet Cretides , Olivier Sigaud , Mohamed Chetouani

Large language models (LLMs) have showcased remarkable capabilities in conversational AI, enabling open-domain responses in chat-bots, as well as advanced processing of conversations like summarization, intent classification, and insights…

Computation and Language · Computer Science 2025-03-24 Reem Gody , Mohamed Abdelghaffar , Mohammed Jabreel , Ahmed Tawfik

Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, despite their impressive capabilities, they still possess limitations,…

Computation and Language · Computer Science 2023-10-17 Yang Deng , Lizi Liao , Liang Chen , Hongru Wang , Wenqiang Lei , Tat-Seng Chua

Artificial Intelligence (AI) has continued to achieve tremendous success in recent times. However, the decision logic of these frameworks is often not transparent, making it difficult for stakeholders to understand, interpret or explain…

Machine Learning · Computer Science 2025-01-20 Fuseini Mumuni , Alhassan Mumuni

Although Large Language Models (LLMs) demonstrate proficiency in knowledge-intensive tasks, current interfaces frequently precipitate cognitive misalignment by failing to externalize users' underlying reasoning structures. Existing tools…

Human-Computer Interaction · Computer Science 2026-04-14 Anqi Wang , Dongyijie Pan , Xin Tong , Pan Hui

Explainable AI (XAI) aims to improve user understanding and decisions when using AI models. However, despite innovations in XAI, recent user evaluations reveal that this goal remains elusive. Understanding human cognition can help explain…

Artificial Intelligence · Computer Science 2026-05-01 Louth Bin Rawshan , Zhuoyu Wang , Brian Y. Lim

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

The field of Explainable Artificial Intelligence (XAI) often focuses on users with a strong technical background, making it challenging for non-experts to understand XAI methods. This paper presents "x-[plAIn]", a new approach to make XAI…

As AI becomes fundamental in sectors like healthcare, explainable AI (XAI) tools are essential for trust and transparency. However, traditional user studies used to evaluate these tools are often costly, time consuming, and difficult to…

Artificial Intelligence · Computer Science 2024-10-24 Francesco Bombassei De Bona , Gabriele Dominici , Tim Miller , Marc Langheinrich , Martin Gjoreski

In response to the demand for Explainable Artificial Intelligence (XAI), we investigate the use of Large Language Models (LLMs) to transform ML explanations into natural, human-readable narratives. Rather than directly explaining ML models…

Artificial Intelligence · Computer Science 2024-05-13 Alexandra Zytek , Sara Pidò , Kalyan Veeramachaneni

AI intent alignment, ensuring that AI produces outcomes as intended by users, is a critical challenge in human-AI interaction. The emergence of generative AI, including LLMs, has intensified the significance of this problem, as interactions…

Human-Computer Interaction · Computer Science 2024-06-21 Yoonsu Kim , Kihoon Son , Seoyoung Kim , Juho Kim

This document presents a detailed description of the challenge on clarifying questions for dialogue systems (ClariQ). The challenge is organized as part of the Conversational AI challenge series (ConvAI3) at Search Oriented Conversational…

Computation and Language · Computer Science 2020-09-25 Mohammad Aliannejadi , Julia Kiseleva , Aleksandr Chuklin , Jeff Dalton , Mikhail Burtsev

People judge interactions with large language models (LLMs) as successful when outputs match what they want, not what they type. Yet LLMs are trained to predict the next token solely from text input, not underlying intent. Because written…

Computation and Language · Computer Science 2026-03-13 Nadav Kunievsky , James A. Evans

As computational systems supported by artificial intelligence (AI) techniques continue to play an increasingly pivotal role in making high-stakes recommendations and decisions across various domains, the demand for explainable AI (XAI) has…

Artificial Intelligence · Computer Science 2023-12-20 Muhammad Suffian , Ulrike Kuhl , Jose M. Alonso-Moral , Alessandro Bogliolo

Intent-aware session recommendation (ISR) is pivotal in discerning user intents within sessions for precise predictions. Traditional approaches, however, face limitations due to their presumption of a uniform number of intents across all…

Computation and Language · Computer Science 2024-08-29 Zhu Sun , Hongyang Liu , Xinghua Qu , Kaidong Feng , Yan Wang , Yew-Soon Ong