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Conversational explainable artificial intelligence (ConvXAI) systems based on large language models (LLMs) have garnered considerable attention for their ability to enhance user comprehension through dialogue-based explanations. Current…

Computation and Language · Computer Science 2025-08-22 Qianli Wang , Tatiana Anikina , Nils Feldhus , Simon Ostermann , Fedor Splitt , Jiaao Li , Yoana Tsoneva , Sebastian Möller , Vera Schmitt

Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding (Slack et al., 2023; Shen et al., 2023), as one-off explanations may fall short in providing…

Computation and Language · Computer Science 2024-04-25 Qianli Wang , Tatiana Anikina , Nils Feldhus , Josef van Genabith , Leonhard Hennig , Sebastian Möller

In-Car Conversational Question Answering (ConvQA) systems significantly enhance user experience by enabling seamless voice interactions. However, assessing their accuracy and reliability remains a challenge. This paper explores the use of…

Computation and Language · Computer Science 2025-12-16 Philipp Habicht , Lev Sorokin , Abdullah Saydemir , Ken E. Friedl , Andrea Stocco

Conversational AI systems have emerged as key enablers of human-like interactions across diverse sectors. Nevertheless, the balance between linguistic nuance and factual accuracy has proven elusive. In this paper, we first introduce…

Computation and Language · Computer Science 2024-06-18 Ahtsham Zafar , Venkatesh Balavadhani Parthasarathy , Chan Le Van , Saad Shahid , Aafaq Iqbal khan , Arsalan Shahid

Precisely understanding users' contextual search intent has been an important challenge for conversational search. As conversational search sessions are much more diverse and long-tailed, existing methods trained on limited data still show…

Information Retrieval · Computer Science 2023-10-23 Kelong Mao , Zhicheng Dou , Fengran Mo , Jiewen Hou , Haonan Chen , Hongjin Qian

Artificial Intelligence (AI) is rapidly embedded in critical decision-making systems, however their foundational ``black-box'' models require eXplainable AI (XAI) solutions to enhance transparency, which are mostly oriented to experts,…

Machine Learning · Computer Science 2025-06-17 Eva Paraschou , Ioannis Arapakis , Sofia Yfantidou , Sebastian Macaluso , Athena Vakali

Conversational Assistants (CA) are increasingly supporting human workers in knowledge management. Traditionally, CAs respond in specific ways to predefined user intents and conversation patterns. However, this rigidness does not handle the…

Human-Computer Interaction · Computer Science 2024-07-15 Samuel Kernan Freire , Chaofan Wang , Evangelos Niforatos

To handle ambiguous and open-ended requests, Large Language Models (LLMs) are increasingly trained to interact with users to surface intents they have not yet expressed (e.g., ask clarification questions). However, users are often ambiguous…

Artificial Intelligence · Computer Science 2026-05-14 Tae Soo Kim , Yoonjoo Lee , Jaesang Yu , John Joon Young Chung , Juho Kim

Large Language Models (LLMs) have emerged as transformative tools for natural language understanding and user intent resolution, enabling tasks such as translation, summarization, and, increasingly, the orchestration of complex workflows.…

Software Engineering · Computer Science 2025-11-12 Justus Flerlage , Alexander Acker , Odej Kao

The growing capabilities of Large Language Models (LLMs) have led to their widespread adoption for function completion within code repositories. Recent studies on such tasks show promising results when explicit instructions, often in the…

Software Engineering · Computer Science 2026-03-25 Yanzhou Li , Tianlin Li , Yiran Zhang , Shangqing Liu , Aishan Liu , Xianglong Liu , Yang Liu

Large Language Models (LLMs) offer a promising approach to enhancing Explainable AI (XAI) by transforming complex machine learning outputs into easy-to-understand narratives, making model predictions more accessible to users, and helping…

Artificial Intelligence · Computer Science 2025-04-02 Ahsan Bilal , David Ebert , Beiyu Lin

Over the last few years there has been rapid research growth into eXplainable Artificial Intelligence (XAI) and the closely aligned Interpretable Machine Learning (IML). Drivers for this growth include recent legislative changes and…

Artificial Intelligence · Computer Science 2021-07-08 Richard Dazeley , Peter Vamplew , Cameron Foale , Charlotte Young , Sunil Aryal , Francisco Cruz

Interpretable machine learning aims to provide transparent models whose decision-making processes can be readily understood by humans. Recent advances in rule-based approaches, such as expressive Boolean formulas (BoolXAI), offer faithful…

Artificial Intelligence · Computer Science 2026-05-13 Du Cheng , Serdar Kadioglu , Xin Wang

Despite a surge collection of XAI methods, users still struggle to obtain required AI explanations. Previous research suggests chatbots as dynamic solutions, but the effective design of conversational XAI agents for practical human needs…

Human-Computer Interaction · Computer Science 2023-10-30 Hua Shen , Chieh-Yang Huang , Tongshuang Wu , Ting-Hao 'Kenneth' Huang

Large Language Models (LLMs) have played a pivotal role in advancing Artificial Intelligence (AI). However, despite their achievements, LLMs often struggle to explain their decision-making processes, making them a 'black box' and presenting…

Computation and Language · Computer Science 2025-06-30 Avash Palikhe , Zhenyu Yu , Zichong Wang , Wenbin Zhang

Large Language Models are rapidly emerging as web-native interfaces to social platforms. On the social web, users frequently have ambiguous and dynamic goals, making complex intent understanding-rather than single-turn execution-the…

Artificial Intelligence · Computer Science 2026-01-27 Zenghua Liao , Jinzhi Liao , Xiang Zhao

Explainable AI (XAI) refers to techniques that provide human-understandable insights into the workings of AI models. Recently, the focus of XAI is being extended toward explaining Large Language Models (LLMs). This extension calls for a…

Clinical decision support systems require models that are not only highly accurate but also equitable and sensitive to the implications of missed diagnoses. In this study, we introduce a knowledge-guided in-context learning (ICL) framework…

Machine Learning · Computer Science 2025-07-28 Fatemeh Nazary , Yashar Deldjoo , Tommaso Di Noia , Eugenio di Sciascio

Query understanding in Conversational Information Seeking (CIS) involves accurately interpreting user intent through context-aware interactions. This includes resolving ambiguities, refining queries, and adapting to evolving information…

Computation and Language · Computer Science 2025-04-10 Yifei Yuan , Zahra Abbasiantaeb , Yang Deng , Mohammad Aliannejadi

Large Language Models (LLMs) have achieved remarkable success in natural language tasks, yet understanding their reasoning processes remains a significant challenge. We address this by introducing XplainLLM, a dataset accompanying an…

Computation and Language · Computer Science 2024-09-24 Zichen Chen , Jianda Chen , Ambuj Singh , Misha Sra
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