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Serendipity-oriented recommender systems aim to counteract over-specialization in user preferences. However, evaluating a user's serendipitous response towards a recommended item can be challenging because of its emotional nature. In this…

Information Retrieval · Computer Science 2024-12-18 Yu Tokutake , Kazushi Okamoto

Large Language Model (LLM) assistants, such as ChatGPT, have emerged as potential alternatives to search methods for helping users navigate complex, feature-rich software. LLMs use vast training data from domain-specific texts, software…

Human-Computer Interaction · Computer Science 2024-02-14 Anjali Khurana , Hari Subramonyam , Parmit K Chilana

In aligning large language models (LLMs), utilizing feedback from existing advanced AI rather than humans is an important method to scale supervisory signals. However, it is highly challenging for AI to understand human intentions and…

Computation and Language · Computer Science 2024-06-18 Rong Bao , Rui Zheng , Shihan Dou , Xiao Wang , Enyu Zhou , Bo Wang , Qi Zhang , Liang Ding , Dacheng Tao

Finding preferences expressed in natural language is an important but challenging task. State-of-the-art(SotA) methods leverage transformer-based models such as BERT, RoBERTa, etc. and graph neural architectures such as graph attention…

Computation and Language · Computer Science 2023-10-13 Inwon Kang , Sikai Ruan , Tyler Ho , Jui-Chien Lin , Farhad Mohsin , Oshani Seneviratne , Lirong Xia

Chatbots have shown promise as tools to scale qualitative data collection. Recent advances in Large Language Models (LLMs) could accelerate this process by allowing researchers to easily deploy sophisticated interviewing chatbots. We test…

Human-Computer Interaction · Computer Science 2024-12-05 Alejandro Cuevas , Jennifer V. Scurrell , Eva M. Brown , Jason Entenmann , Madeleine I. G. Daepp

Conversation forecasting tasks a model with predicting the outcome of an unfolding conversation. For instance, it can be applied in social media moderation to predict harmful user behaviors before they occur, allowing for preventative…

Computation and Language · Computer Science 2024-10-22 Anthony Sicilia , Malihe Alikhani

Today's large language models (LLMs) are trained to align with user preferences through methods such as reinforcement learning. Yet models are beginning to be deployed not merely to satisfy users, but also to generate revenue for the…

Artificial Intelligence · Computer Science 2026-04-10 Addison J. Wu , Ryan Liu , Shuyue Stella Li , Yulia Tsvetkov , Thomas L. Griffiths

The advent of pre-trained language models (PLMs) has enabled significant performance gains in the field of natural language processing. However, recent studies have found PLMs to suffer from miscalibration, indicating a lack of accuracy in…

Computation and Language · Computer Science 2024-12-23 Geetanjali Bihani , Julia Rayz

Large Language Models (LLMs) have demonstrated exceptional capabilities in generalizing to new tasks in a zero-shot or few-shot manner. However, the extent to which LLMs can comprehend user preferences based on their previous behavior…

Information Retrieval · Computer Science 2023-05-12 Wang-Cheng Kang , Jianmo Ni , Nikhil Mehta , Maheswaran Sathiamoorthy , Lichan Hong , Ed Chi , Derek Zhiyuan Cheng

Large pre-trained language models (PLMs) have demonstrated strong performance on natural language understanding (NLU) tasks through fine-tuning. However, fine-tuned models still suffer from overconfident predictions, especially in…

Computation and Language · Computer Science 2023-05-31 Guande He , Jianfei Chen , Jun Zhu

Given the advancements in conversational artificial intelligence, the evaluation and assessment of Large Language Models (LLMs) play a crucial role in ensuring optimal performance across various conversational tasks. In this paper, we…

Recommender systems utilizing explicit feedback have witnessed significant advancements and widespread applications over the past years. However, generating recommendations in few-shot scenarios remains a persistent challenge. Recently,…

Information Retrieval · Computer Science 2023-12-22 Zhoumeng Wang

Healthcare systems around the world are grappling with issues like inefficient diagnostics, rising costs, and limited access to specialists. These problems often lead to delays in treatment and poor health outcomes. Most current AI and deep…

Artificial Intelligence · Computer Science 2025-12-22 Maliha Tabassum , M Shamim Kaiser

Human-LLM conversations are increasingly becoming more pervasive in peoples' professional and personal lives, yet many users still struggle to elicit helpful responses from LLM Chatbots. One of the reasons for this issue is users' lack of…

Computation and Language · Computer Science 2025-06-26 Rupak Sarkar , Bahareh Sarrafzadeh , Nirupama Chandrasekaran , Nagu Rangan , Philip Resnik , Longqi Yang , Sujay Kumar Jauhar

This paper argues that large language model-based recommenders can displace today's attention-allocation machinery. LLM-based recommenders would ingest open-web content, infer a user's natural-language goals, and present information that…

Computers and Society · Computer Science 2025-07-03 Seth Lazar , Luke Thorburn , Tian Jin , Luca Belli

Preference alignment is an essential step in adapting large language models (LLMs) to human values, but existing approaches typically depend on costly human annotations or large-scale API-based models. We explore whether a weak LLM can…

Computation and Language · Computer Science 2026-03-06 Amirabbas Afzali , Myeongho Jeon , Maria Brbic

Open-source pre-trained Large Language Models (LLMs) exhibit strong language understanding and generation capabilities, making them highly successful in a variety of tasks. However, when used as agents for dealing with complex problems in…

Computation and Language · Computer Science 2024-04-01 Qinhao Zhou , Zihan Zhang , Xiang Xiang , Ke Wang , Yuchuan Wu , Yongbin Li

Large language models (LLMs) sometimes fail to respond appropriately to deterministic tasks -- such as counting or forming acronyms -- because the implicit prior distribution they have learned over sequences of tokens influences their…

Computation and Language · Computer Science 2025-04-18 Liyi Zhang , Veniamin Veselovsky , R. Thomas McCoy , Thomas L. Griffiths

Large language models (LLMs) exhibit strikingly conflicting behaviors: they can appear steadfastly overconfident in their initial answers whilst at the same time being prone to excessive doubt when challenged. To investigate this apparent…

We examine whether large language models (LLMs) can predict biased decision-making in conversational settings, and whether their predictions capture not only human cognitive biases but also how those effects change under cognitive load. In…

Human-Computer Interaction · Computer Science 2026-02-06 Stephen Pilli , Vivek Nallur