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The rapid advancement of large language models (LLMs) has facilitated their transformation into conversational chatbots that can grasp contextual nuances and generate pertinent sentences, closely mirroring human values through advanced…

Computation and Language · Computer Science 2024-07-19 Janghwan Lee , Seongmin Park , Sukjin Hong , Minsoo Kim , Du-Seong Chang , Jungwook Choi

We study 15 large language models (LLMs) fine-tuned for chat and find that their maximum softmax probabilities (MSPs) are consistently miscalibrated on multiple-choice Q&A. However, those MSPs might still encode useful uncertainty…

Computation and Language · Computer Science 2025-08-08 Benjamin Plaut , Nguyen X. Khanh , Tu Trinh

We investigate and observe the behaviour and performance of Large Language Model (LLM)-backed chatbots in addressing misinformed prompts and questions with demographic information within the domains of Climate Change and Mental Health.…

Large Language Models (LLMs) have recently emerged as planners for language-instructed agents, generating sequences of actions to accomplish natural language tasks. However, their reliability remains a challenge, especially in long-horizon…

Robotics · Computer Science 2025-11-11 Jun Wang , Yevgeniy Vorobeychik , Yiannis Kantaros

Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, despite their impressive capabilities, they still possess limitations,…

Computation and Language · Computer Science 2023-10-17 Yang Deng , Lizi Liao , Liang Chen , Hongru Wang , Wenqiang Lei , Tat-Seng Chua

Inspired by the exceptional general intelligence of Large Language Models (LLMs), researchers have begun to explore their application in pioneering the next generation of recommender systems - systems that are conversational, explainable,…

Information Retrieval · Computer Science 2024-08-06 Wensheng Lu , Jianxun Lian , Wei Zhang , Guanghua Li , Mingyang Zhou , Hao Liao , Xing Xie

Chatbots via large language models (LLMs) generate fluent responses but often struggle with when to speak, especially for brief, timely listener reactions during ongoing dialogue. We present a multimodal strategy for LLMs, which leverages…

Computer Vision and Pattern Recognition · Computer Science 2026-05-21 Zikai Liao , Yi Ouyang , Yi-Lun Lee , Chen-Ping Yu , Yi-Hsuan Tsai , Zhaozheng Yin

As large language models (LLMs) improve in their capacity to serve as personal AI assistants, their ability to output uniquely tailored, personalized responses that align with the soft preferences of their users is essential for enhancing…

Human-Computer Interaction · Computer Science 2025-05-15 Jessica Y. Bo , Tianyu Xu , Ishan Chatterjee , Katrina Passarella-Ward , Achin Kulshrestha , D Shin

Most current recommender systems primarily focus on what to recommend, assuming users always require personalized recommendations. However, with the widely spread of ChatGPT and other chatbots, a more crucial problem in the context of…

Information Retrieval · Computer Science 2024-04-09 Zhefan Wang , Weizhi Ma , Min Zhang

Achieving consensus in group decision-making often involves overcoming significant challenges, particularly in reconciling diverse perspectives and mitigating biases that hinder agreement. Traditional methods relying on human facilitators…

Human-Computer Interaction · Computer Science 2025-03-21 Loukas Triantafyllopoulos , Dimitris Kalles

Large language models (LLMs) provide a new way to build chatbots by accepting natural language prompts. Yet, it is unclear how to design prompts to power chatbots to carry on naturalistic conversations while pursuing a given goal, such as…

Human-Computer Interaction · Computer Science 2024-05-08 Jing Wei , Sungdong Kim , Hyunhoon Jung , Young-Ho Kim

As Large Language Models (LLMs) are increasingly deployed in customer-facing applications, a critical yet underexplored question is how users communicate differently with LLM chatbots compared to human agent. In this study, we present…

Computation and Language · Computer Science 2025-10-06 Fulei Zhang , Zhou Yu

Large language models (LLMs) have significantly advanced Natural Language Processing (NLP) tasks in recent years. However, their universal nature poses limitations in scenarios requiring personalized responses, such as recommendation…

Computation and Language · Computer Science 2024-11-08 Stanisław Woźniak , Bartłomiej Koptyra , Arkadiusz Janz , Przemysław Kazienko , Jan Kocoń

Large language models (LLMs) have demonstrated remarkable capabilities in handling complex dialogue tasks without requiring use case-specific fine-tuning. However, analyzing live dialogues in real-time necessitates low-latency processing…

Computation and Language · Computer Science 2025-03-10 Xuanqing Liu , Luyang Kong , Wei Niu , Afshin Khashei , Belinda Zeng , Steve Johnson , Jon Jay , Davor Golac , Matt Pope

This paper describes the systems submitted by team6 for ChatEval, the DSTC 11 Track 4 competition. We present three different approaches to predicting turn-level qualities of chatbot responses based on large language models (LLMs). We…

Computation and Language · Computer Science 2023-08-15 Ondřej Plátek , Vojtěch Hudeček , Patricia Schmidtová , Mateusz Lango , Ondřej Dušek

A long-standing challenge in developing accurate recommendation models is simulating user behavior, mainly due to the complex and stochastic nature of user interactions. Towards this, one promising line of work has been the use of Large…

Information Retrieval · Computer Science 2025-09-15 Himanshu Thakur , Eshani Agrawal , Smruthi Mukund

This paper introduces ChatbotManip, a novel dataset for studying manipulation in Chatbots. It contains simulated generated conversations between a chatbot and a (simulated) user, where the chatbot is explicitly asked to showcase…

Computation and Language · Computer Science 2026-05-12 Jack Contro , Simrat Deol , Yulan He , Martim Brandão

The rapid advancement of Artificial Intelligence has resulted in the advent of Large Language Models (LLMs) with the capacity to produce text that closely resembles human communication. These models have been seamlessly integrated into…

Machine Learning · Computer Science 2025-02-04 Zenon Lamprou , Yashar Moshfeghi

Large Language Models (LLMs) are increasingly used as chatbots, yet their ability to personalize responses to user preferences remains limited. We introduce PrefEval, a benchmark for evaluating LLMs' ability to infer, memorize and adhere to…

Machine Learning · Computer Science 2025-02-14 Siyan Zhao , Mingyi Hong , Yang Liu , Devamanyu Hazarika , Kaixiang Lin

Recommendation algorithms have been pivotal in handling the overwhelming volume of online content. However, these algorithms seldom consider direct user input, resulting in superficial interaction between them. Efforts have been made to…

Information Retrieval · Computer Science 2024-01-09 Kyle Dylan Spurlock , Cagla Acun , Esin Saka , Olfa Nasraoui
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