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Social media platforms have become critical spaces for discussing mental health concerns, including eating disorders. While these platforms can provide valuable support networks, they may also amplify harmful content that glorifies…
A central role in shaping the experience of users online is played by recommendation algorithms. On the one hand they help retrieving content that best suits users taste, but on the other hand they may give rise to the so called "filter…
Automated image captioning has the potential to be a useful tool for people with vision impairments. Images taken by this user group are often noisy, which leads to incorrect and even unsafe model predictions. In this paper, we propose a…
Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…
Past research shows that users benefit from systems that support them in their writing and exploration tasks. The autosuggestion feature of Web search engines is an example of such a system: It helps users in formulating their queries by…
Conversational moderation of online communities is crucial to maintaining civility for a constructive environment, but it is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules…
The emergence of multi-agent systems introduces novel moderation challenges that extend beyond content filtering. Agents with malicious intent may contribute harmful content that appears benign to evade content-based moderation, while…
Multimedia content is of predominance in the modern Web era. In real scenarios, multiple modalities reveal different aspects of item attributes and usually possess different importance to user purchase decisions. However, it is difficult…
Content moderation is the process of screening and monitoring user-generated content online. It plays a crucial role in stopping content resulting from unacceptable behaviors such as hate speech, harassment, violence against specific…
Since recommender systems have been created and developed to automate the recommendation process, users can easily consume their desired video content on online platforms. In this line, several content recommendation algorithms are…
On social networks, algorithmic personalization drives users into filter bubbles where they rarely see content that deviates from their interests. We present a model for content curation and personalization that avoids filter bubbles, along…
One of the main challenges in recommender systems is data sparsity which leads to high variance. Several attempts have been made to improve the bias-variance trade-off using auxiliary information. In particular, document modeling-based…
Opinion summarization plays a key role in deriving meaningful insights from large-scale online reviews. To make the process more explainable and grounded, we propose a domain-agnostic modular approach guided by review aspects (e.g.,…
Despite the common use of rule-based tools for online content moderation, human moderators still spend a lot of time monitoring them to ensure that they work as intended. Based on surveys and interviews with Reddit moderators who use…
The flourishing of fake news is favored by recommendation algorithms of online social networks which, based on previous users activity, provide content adapted to their preferences and so create filter bubbles. We introduce an analytically…
The proliferation of harmful online content--e.g., toxicity, spam, and negative sentiment--demands robust and adaptable moderation systems. However, prevailing moderation systems are centralized and task-specific, offering limited…
Recommender systems often struggle with over-specialization, which severely limits users' exposure to diverse content and creates filter bubbles that reduce serendipitous discovery. To address this fundamental limitation, this paper…
We present a prototype for a news search engine that presents balanced viewpoints across liberal and conservative articles with the goal of de-polarizing content and allowing users to escape their filter bubble. The balancing is done…
Personalized news recommendations have become a standard feature of large news aggregation services, optimizing user engagement through automated content selection. In contrast, legacy news media often approach personalization cautiously,…
We study how the stubbornness of social network users influences opinion polarization and disagreement. Our work is in the context of the popular Friedkin-Johnson opinion formation model, where users update their opinion as a function of…