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Expressions of dissent against authority are an important feature of most societies, and efforts to suppress such expressions are common. Modern digital communications, social media, and Internet surveillance and censorship technologies are…
Effective content moderation in online communities is often a delicate balance between maintaining content quality and fostering user participation. In this paper, we introduce post guidance, a novel approach to community moderation that…
Over the past few years, there is a heated debate and serious public concerns regarding online content moderation, censorship, and the principle of free speech on the Web. To ease these concerns, social media platforms like Twitter and…
Predictive models are being increasingly used to support consequential decision making at the individual level in contexts such as pretrial bail and loan approval. As a result, there is increasing social and legal pressure to provide…
Opinion dynamics concerns social processes through which populations or groups of individuals agree or disagree on specific issues. As such, modelling opinion dynamics represents an important research area that has been progressively…
In this paper, we introduce a novel approach to improve the diversity of Top-N recommendations while maintaining accuracy. Our approach employs a user-centric pre-processing strategy aimed at exposing users to a wide array of content…
Recommender systems are vital for shaping user online experiences. While some believe they may limit new content exploration and promote opinion polarization, a systematic analysis is still lacking. We present a model that explores the…
Recommender systems improve access to relevant products and information by making personalized suggestions based on previous examples of a user's likes and dislikes. Most existing recommender systems use social filtering methods that base…
In the age of information abundance, attention is a coveted resource. Social media platforms vigorously compete for users' engagement, influencing the evolution of their opinions on a variety of topics. With recommendation algorithms often…
Social media platforms increasingly rely on crowdsourced moderation systems like Community Notes to combat misinformation at scale. However, these systems face challenges from rater bias and potential manipulation, which may undermine their…
Recommendation systems are used in a range of platforms to maximize user engagement through personalization and the promotion of popular content. It has been found that such recommendations may shape users' opinions over time. In this…
Information is transmitted through websites, and immediate reactions to various kinds of information are required. Hence, efforts by users to select information themselves have increased, which is fueling further improvements in…
With the widespread use of toxic language online, platforms are increasingly using automated systems that leverage advances in natural language processing to automatically flag and remove toxic comments. However, most automated systems --…
Recommender systems are information retrieval methods that predict user preferences to personalize services. These systems use the feedback and the ratings provided by users to model the behavior of users and to generate recommendations.…
The primary goal in recommendation is to suggest relevant content to users, but optimizing for accuracy often results in recommendations that lack diversity. To remedy this, conventional approaches such as re-ranking improve diversity by…
Hate speech remains a pressing challenge on social media, where platform moderation often fails to protect targeted users. Personal moderation tools that let users decide how content is filtered can address some of these shortcomings.…
In online platforms, recommender systems are responsible for directing users to relevant contents. In order to enhance the users' engagement, recommender systems adapt their output to the reactions of the users, who are in turn affected by…
Opinion summarization is automatically generating summaries from a variety of subjective information, such as product reviews or political opinions. The challenge of opinions summarization lies in presenting divergent or even conflicting…
News recommendation for anonymous readers is a useful but challenging task for many news portals, where interactions between readers and articles are limited within a temporary login session. Previous works tend to formulate session-based…
There is an increasing need for the ability to model fine-grained opinion shifts of social media users, as concerns about the potential polarizing social effects increase. However, the lack of publicly available datasets that are suitable…