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The integration of Artificial Intelligence (AI) necessitates determining whether systems function as tools or collaborative teammates. In this study, by synthesizing Human-AI Interaction (HAI) literature, we analyze this distinction across…
Artificial Intelligence (AI) and its relation with societies is increasingly becoming an interesting object of study from the perspective of sociology and other disciplines. Theories such as the Economy of Conventions (EC) are usually…
As technologies become more and more pervasive, there is a need for considering the affective dimension of interaction with computer systems to make them more human-like. Current demands for this matter include accurate emotion recognition,…
The era of pervasive computing has resulted in countless devices that continuously monitor users and their environment, generating an abundance of user behavioural data. Such data may support improving the quality of service, but may also…
This paper introduces Enactive Artificial Intelligence (eAI) as an intersectional gender-inclusive stance towards AI. AI design is an enacted human sociocultural practice that reflects human culture and values. Unrepresentative AI design…
This article analyzes the impact of artificial intelligence (AI) on contemporary society and the importance of adopting an ethical approach to its development and implementation within organizations. It examines the technocritical…
Many calls for explainable AI (XAI) systems in medicine are tied to a desire for AI accountability--accounting for, mitigating, and ultimately preventing harms from AI systems. Because XAI systems provide human-understandable explanations…
The increased use of AI systems is associated with multi-faceted societal, environmental, and economic consequences. These include non-transparent decision-making processes, discrimination, increasing inequalities, rising energy consumption…
GenAI systems are increasingly used for drafting, summarisation, and decision support, offering substantial gains in productivity and reduced cognitive load. However, the same natural language fluency that makes these systems useful can…
Studies show that interactions with an AI system fosters trust in human users towards AI. An often overlooked element of such interaction dynamics is the (sense of) urgency when the human user is prompted by an AI agent, e.g., for advice or…
The science of Human-Computer Interaction (HCI) is populated by isolated empirical findings, often tied to specific technologies, designs, and tasks. This situation probably lies in observing the wrong object of study, that is to say,…
Artificial Intelligence (AI) is reshaping how developers adopt software engineering practices, yet the multi-dimensional nature of developer-AI interaction remains under-explored. Prior studies have primarily examined dimensions observable…
Powerful predictive AI systems have demonstrated great potential in augmenting human decision making. Recent empirical work has argued that the vision for optimal human-AI collaboration requires 'appropriate reliance' of humans on AI…
The use of Artificial Intelligence (AI) in high-risk, decision-making scenarios presents technical, safety, and normative challenges; problems that may only be ameliorated by human oversight. However, notions of human oversight lack a…
Designing conversational user interface experience is complicated because conversation comes with many expectations. When these expectations are met, we feel the interface is natural, but once violated, we feel something is amiss. The last…
This work explores the impact of moderation on users' enjoyment of conversational AI systems. While recent advancements in Large Language Models (LLMs) have led to highly capable conversational AIs that are increasingly deployed in…
The ethical implications and social impacts of artificial intelligence have become topics of compelling interest to industry, researchers in academia, and the public. However, current analyses of AI in a global context are biased toward…
Apologies are a powerful tool used in human-human interactions to provide affective support, regulate social processes, and exchange information following a trust violation. The emerging field of AI apology investigates the use of apologies…
The EU Artificial Intelligence (AI) Act directs businesses to assess their AI systems to ensure they are developed in a way that is human-centered and trustworthy. The rapid adoption of AI in the industry has outpaced ethical evaluation…
Explanations--a form of post-hoc interpretability--play an instrumental role in making systems accessible as AI continues to proliferate complex and sensitive sociotechnical systems. In this paper, we introduce Human-centered Explainable AI…