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The increasing use of artificial intelligence (AI) systems in our daily life through various applications, services, and products explains the significance of trust/distrust in AI from a user perspective. AI-driven systems (as opposed to…
AI-companion apps such as Replika, Chai, and Character.ai promise relational benefits-yet many boast session lengths that rival gaming platforms while suffering high long-run churn. What conversational design features increase consumer…
As the paradigm of Human-Centered AI (HCAI) gains prominence, its benefits to society are accompanied by significant ethical concerns, one of which is the protection of individual privacy. This chapter provides a comprehensive overview of…
Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…
This study investigates malicious AI Assistants' manipulative traits and whether the behaviours of malicious AI Assistants can be detected when interacting with human-like simulated users in various decision-making contexts. We also examine…
We introduce a conceptual framework and provide considerations for the institutional design of AI incident reporting systems, i.e., processes for collecting information about safety- and rights-related events caused by general-purpose AI.…
Conversational AI agents are commonly applied within single-user, turn-taking scenarios. The interaction mechanics of these scenarios are trivial: when the user enters a message, the AI agent produces a response. However, the interaction…
Artificial Intelligence (AI) has the potential to significantly benefit or harm humanity. At present, a few for-profit companies largely control the development and use of this technology, and therefore determine its outcomes. In an effort…
As AI becomes embedded in customer-facing systems, ethical scrutiny has largely focused on models, data, and governance. Far less attention has been paid to how AI is experienced through user-facing design. This commentary argues that many…
Recent developments in artificial intelligence (AI) have permeated through an array of different immersive environments, including virtual, augmented, and mixed realities. AI brings a wealth of potential that centers on its ability to…
As the use of interactive AI systems becomes increasingly prevalent in our daily lives, it is crucial to understand how individuals feel when interacting with such systems. In this work, we investigate the comfort level of individuals when…
Human-AI collaboration is evolving from a tool-based perspective to a partnership model where AI systems complement and enhance human capabilities. Traditional approaches often limit AI to a supportive role, missing the potential for…
The increasing deployment of artificial intelligence (AI) tools to inform decision making across diverse areas including healthcare, employment, social benefits, and government policy, presents a serious risk for disabled people, who have…
The proliferation of Artificial Intelligence (AI) in workplaces stands to change the way humans work, with job satisfaction intrinsically linked to work life. Existing research on human-AI collaboration tends to prioritize performance over…
The accelerated development, deployment and adoption of artificial intelligence systems has been fuelled by the increasing involvement of big tech. This has been accompanied by increasing ethical concerns and intensified societal and…
Recently, a lot of attention has been given to undesired consequences of Artificial Intelligence (AI), such as unfair bias leading to discrimination, or the lack of explanations of the results of AI systems. There are several important…
Older adults have increasingly turned to conversational AI as a source of emotional support. However, little is known about how emotionally supportive interactions are experienced in everyday use, particularly when AI systems limit,…
This chapter systematically promotes an emerging interdisciplinary field of human-artificial intelligence interaction (human-AI interaction, HAII) from a human-centered AI (HCAI) perspective. It introduces a framework of human-centered HAII…
As the social implementation of AI has been steadily progressing, research and development related to AI security has also been increasing. However, existing studies have been limited to organizing related techniques, attacks, defenses, and…
Artificial Intelligence (AI) systems exert a growing influence on our society. As they become more ubiquitous, their potential negative impacts also become evident through various real-world incidents. Following such early incidents,…