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Many software companies face challenges in their work with User eXperience (UX) and how to integrate UX practices into existing development processes. A better understanding of these challenges can help researchers and practitioners better…

Software Engineering · Computer Science 2016-05-13 Pariya Kashfi , Agneta Nilsson , Robert Feldt

[Context] Artificial intelligence (AI) components used in building software solutions have substantially increased in recent years. However, many of these solutions focus on technical aspects and ignore critical human-centered aspects.…

Software Engineering · Computer Science 2023-05-22 Khlood Ahmad , Mohamed Abdelrazek , Chetan Arora , Arbind Agrahari Baniya , Muneera Bano , John Grundy

Personas are a valuable tool for discussing accessibility requirements in software design and development practices. However, the use of personas for accessibility-focused requirements elicitation in VR projects remains limited and is…

Human-Computer Interaction · Computer Science 2026-03-06 Yi Wang , Kexin Cheng , Xiao Liu , Chetan Arora , John Grundy , Thuong Hoang , Henry Been-Lirn Duh

Large Language Models have quickly become a central component of modern software development workflows, and software practitioners are increasingly integrating LLMs into various stages of the software development lifecycle. Despite the…

Software Engineering · Computer Science 2025-10-13 Italo Santos , Cleyton Magalhaes , Ronnie de Souza Santos

According to psychology, not everybody can excel at all kinds of tasks. Thus, chances of a successful outcome of software development increase if people with particular personality types are assigned to their preferred tasks in the project.…

Computers and Society · Computer Science 2015-11-16 Luiz Fernando Capretz , Daniel Varona , Arif Raza

User eXperience (UX) is becoming increasingly important for success of software products. Yet, many companies still face various challenges in their work with UX. Part of these challenges relate to inadequate knowledge and awareness of UX…

Software Engineering · Computer Science 2016-06-30 Pariya Kashfi , Robert Feldt , Agneta Nilsson , Richard Berntsson Svensson

There is considerable anecdotal evidence suggesting that software engineers enjoy engaging in solving puzzles and other cognitive efforts. A tendency to engage in and enjoy effortful thinking is referred to as a person's 'need for…

Software Engineering · Computer Science 2021-12-14 Daniel Russo , Andres R. Masegosa , Klaas-Jan Stol

Open-source software (OSS) developers often struggle to understand and respond to user context, while existing tools, such as issue trackers (for handling bugs, requests, and feedback), largely focus on technical discussion. Although…

Human-Computer Interaction · Computer Science 2026-04-28 Boniface Bahati Tadjuidje , Jin L. C. Guo , Jinghui Cheng

Human values (e.g., pleasure, privacy, and social justice) are what a person or a society considers important. The inability to address them in software-intensive systems can result in numerous undesired consequences (e.g., financial…

Software Engineering · Computer Science 2022-07-27 Mojtaba Shahin , Waqar Hussain , Arif Nurwidyantoro , Harsha Perera , Rifat Shams , John Grundy , Jon Whittle

Today, software industry has a rapid growth. In order to resist the competition increased by this growth, software projects need to be developed with higher quality and especially user friendly. Therefore, the importance of human-computer…

Human-Computer Interaction · Computer Science 2019-02-08 M. Hanefi Calp , M. Ali Akcayol

Government development projects vary significantly from private sector initiatives in scope, stakeholder complexity, and regulatory requirements. There is a lack of empirical studies focusing on requirements engineering (RE) activities…

Software Engineering · Computer Science 2024-04-09 Anqi Ren , Lin Liu , Yi Wang , Xiao Liu , Hailong Wang , Kaijia Xu , Xishuo Zhang , Chetan Arora

As software systems are becoming more pervasive, they are also becoming more susceptible to failures, resulting in potentially lethal combinations. Software testing is critical to preventing software failures but is, arguably, the least…

Software Engineering · Computer Science 2021-03-12 Pradeep Waychal , Luiz Fernando Capretz , Jingdong Jia , Daniel Varona , Yadira Lizama

Context: Software development is human-centric and vulnerable to human error. Human errors are errors in the human thought process. To ensure software quality, practitioners must understand how to manage these human errors. Organizations…

Software Engineering · Computer Science 2023-04-07 Sweta Mahaju , Jeffrey C. Carver , Gary L. Bradshaw

Being able to access software in daily life is vital for everyone, and thus accessibility is a fundamental challenge for software development. However, given the number of accessibility issues reported by many users, e.g., in app reviews,…

Software Engineering · Computer Science 2021-03-17 Tingting Bi , Xin Xia , David Lo , John Grundy , Thomas Zimmermann , Denae Ford

Modern science is relying on software more than ever. The behavior and outcomes of this software shape the scientific and public discourse on important topics like climate change, economic growth, or the spread of infections. Most…

Software Engineering · Computer Science 2025-01-09 Adrian Bajraktari , Michelle Binder , Andreas Vogelsang

Requirements are key artefacts to describe the intended purpose of a software system. The quality of requirements is crucial for deciding what to do next, impacting the development process's effectiveness and efficiency. However, we know…

Software Engineering · Computer Science 2022-11-14 Emil Lind , Javier Gonzalez-Huerta , Emil Alégroth

In todays rapidly evolving technological landscape, the success of tools and systems relies heavily on their ability to meet the needs and expectations of users. User-centered design approaches, with a focus on human factors, have gained…

Software Engineering · Computer Science 2023-11-02 Amna Pir Muhammad , Eric Knauss , Jonas Bärgman , Alessia Knauss

Software development, despite all the significant improvements it contributes to society, is a very expensive high-risk venture. Every software project commences with the intention to deliver a software product on time and within budget,…

Software Engineering · Computer Science 2020-07-24 Sergey Viktorovich Zykov , Joseph Afriyie Attakorah

As Artificial Intelligence (AI) and Agentic AI become increasingly integrated across sectors such as education and healthcare, it is critical to ensure that Multi-Agent Education System (MAES) is explainable from the early stages of…

Software Engineering · Computer Science 2026-04-21 Weibing Zheng , Laurah Turner , Jess Kropczynski , Matthew Kelleher , Murat Ozer , Shane Halse

Previous research has studied the impact of developer personality in different software engineering scenarios, such as team dynamics and programming education. However, little is known about how user personality affect software engineering,…

Software Engineering · Computer Science 2023-07-25 Volodymyr Biryuk , Walid Maalej