Auto-Generating Personas from User Reviews in VR App Stores

Yi Wang; Kexin Cheng; Xiao Liu; Chetan Arora; John Grundy; Thuong Hoang; Henry Been-Lirn Duh

Auto-Generating Personas from User Reviews in VR App Stores

Human-Computer Interaction 2026-03-06 v1 Software Engineering

Authors: Yi Wang , Kexin Cheng , Xiao Liu , Chetan Arora , John Grundy , Thuong Hoang , Henry Been-Lirn Duh

Abstract

Personas are a valuable tool for discussing accessibility requirements in software design and development practices. However, the use of personas for accessibility-focused requirements elicitation in VR projects remains limited and is accompanied by several challenges. To fill this gap, we developed an auto-generated persona system in a VR course, where the personas were used to facilitate discussions on accessibility requirements and to guide VR design and development. Our findings indicate that the auto-generated persona system enabled students to develop empathy more efficiently. This study demonstrates the use of automatically generated personas in VR course settings as a means of eliciting latent accessibility requirements.

Keywords

personas VR accessibility auto-generation user reviews requirements elicitation

Cite

@article{arxiv.2603.04985,
  title  = {Auto-Generating Personas from User Reviews in VR App Stores},
  author = {Yi Wang and Kexin Cheng and Xiao Liu and Chetan Arora and John Grundy and Thuong Hoang and Henry Been-Lirn Duh},
  journal= {arXiv preprint arXiv:2603.04985},
  year   = {2026}
}

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CHI 2026

Auto-Generating Personas from User Reviews in VR App Stores

Abstract

Keywords

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