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[Context] Engineering Artificial Intelligence (AI) software is a relatively new area with many challenges, unknowns, and limited proven best practices. Big companies such as Google, Microsoft, and Apple have provided a suite of recent…

Software Engineering · Computer Science 2023-01-26 Khlood Ahmad , Mohamed Abdelrazek , Chetan Arora , Muneera Bano , John Grundy

We analyzed 83 persona prompts from 27 research articles that used large language models (LLMs) to generate user personas. Findings show that the prompts predominantly generate single personas. Several prompts express a desire for short or…

Human-Computer Interaction · Computer Science 2026-03-04 Joni Salminen , Danial Amin , Bernard Jansen

For more than 30 years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people and to provide incentives to make developers satisfied and happy. This claim has rarely been…

Software Engineering · Computer Science 2015-05-06 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterising a person's ability to understand and share the feelings of…

Software Engineering · Computer Science 2024-01-18 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Despite its importance, software testing is, arguably, the least understood part of the software life cycle and still the toughest to perform correctly. Many researchers and practitioners have been working to address the situation. However,…

Software Engineering · Computer Science 2019-06-27 Luiz Fernando Capretz , Pradeep Waychal , Jingdong Jia

Expert persona prompting -- assigning roles such as expert in math to language models -- is widely used for task improvement. However, prior work shows mixed results on its effectiveness, and does not consider when and why personas should…

Computation and Language · Computer Science 2025-12-16 Pedro Henrique Luz de Araujo , Paul Röttger , Dirk Hovy , Benjamin Roth

In this paper, we present our vision of the integration of human factors engineering into the software development process. The aim of this approach is to improve the quality of software and to deal with human errors in a systematic way.

Software Engineering · Computer Science 2015-03-13 Maria Spichkova , Huai Liu , Mohsen Laali , Heinz W. Schmidt

As software systems are becoming more pervasive, they are also becoming more susceptible to failures, resulting in potentially lethal combinations. Software test-ing is critical to preventing software failures but is, arguably, the least…

Computers and Society · Computer Science 2020-07-17 Yadira Lizama , Daniel Varona , Pradeep Waychal , Luiz Fernando Capretz

Requirements engineering (RE) is considerably different in agile development than in more traditional development processes. Yet, there is little empirical knowledge on the state of the practice and contemporary problems in agile RE. As…

Software Engineering · Computer Science 2017-11-15 Stefan Wagner , Daniel Méndez Fernández , Michael Felderer , Marcos Kalinowski

Context: Start-up companies have become an important supplier of innovation and software-intensive products. The flexibility and reactiveness of start-ups enables fast development and launch of innovative products. However, a majority of…

Software Engineering · Computer Science 2023-11-22 Eriks Klotins , Michael Unterkalmsteiner , Tony Gorschek

Software architecture has been an active research field for nearly four decades, in which previous studies make significant progress such as creating methods and techniques and building tools to support software architecture practice.…

Software Engineering · Computer Science 2023-08-23 Zhiyuan Wan , Yun Zhang , Xin Xia , Yi Jiang , David Lo

Privacy engineering, as an emerging field of research and practice, comprises the technical capabilities and management processes needed to implement, deploy, and operate privacy features and controls in working systems. For that, software…

Cryptography and Security · Computer Science 2023-07-03 Leonardo Horn Iwaya , Muhammad Ali Babar , Awais Rashid

One of the essential requisites of any software industry is the development of customer satisfied products. However, accomplishing the aforesaid business objective depends upon the depth of quality of product that is engineered in the…

Software Engineering · Computer Science 2014-02-12 Sangita Gupta , Suma. V

In seeking to understand the processes enacted during software development, an increasing number of studies have mined software repositories. In particular, studies have endeavored to show how teams resolve software defects. Although much…

Software Engineering · Computer Science 2021-04-19 Sherlock A. Licorish , Stephen G. MacDonell

Software development is a collaborative task and, hence, involves different persons. Research has shown the relevance of social aspects in the development team for a successful and satisfying project closure. Especially the mood of a team…

Software Engineering · Computer Science 2021-05-07 Martin Obaidi , Jil Klünder

Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software developers should possess. This is because engineering…

Software Engineering · Computer Science 2023-05-09 Hashini Gunatilake , John Grundy , Ingo Mueller , Rashina Hoda

Context: Human-centric software design and development focuses on how users want to carry out their tasks rather than making users accommodate their software. Software users can have different genders, ages, cultures, languages,…

Software Engineering · Computer Science 2024-02-06 Vedant Chauhan , Chetan Arora , Hourieh Khalajzadeh , John Grundy

Availability of powerful computation and communication technology as well as advances in artificial intelligence enable a new generation of complex, AI-intense systems and applications. Such systems and applications promise exciting…

Personality plays a pivotal role in our understanding of human actions and behavior. Today, the applications of personality are widespread, built on the solutions from psychology to infer personality. In software engineering, for instance,…

Software Engineering · Computer Science 2021-07-16 Frenk van Mil , Ayushi Rastogi , Andy Zaidman

The most critical and fragile stage of a software development project is requirements gathering. Because of this, Requirements Engineering has been evolving its techniques to minimize the challenges faced by Requirements Analysts. However,…

Software Engineering · Computer Science 2025-08-19 Glauber da Rocha Balthazar , Marcia Ito