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Emotions conveyed through voice and face shape engagement and context in human AI interaction. Despite rapid progress in omni modal large language models, the holistic evaluation of emotional reasoning with audiovisual cues remains limited.…

This study focuses on emotion-sensitive spoken dialogue in human-machine speech interaction. With the advancement of Large Language Models (LLMs), dialogue systems can handle multimodal data, including audio. Recent models have enhanced the…

Sound · Computer Science 2024-07-30 Hongfei Xue , Yuhao Liang , Bingshen Mu , Shiliang Zhang , Mengzhe Chen , Qian Chen , Lei Xie

This paper explores the integration of human-like emotions and ethical considerations into Large Language Models (LLMs). We first model eight fundamental human emotions, presented as opposing pairs, and employ collaborative LLMs to…

Computation and Language · Computer Science 2024-06-26 Edward Y. Chang

Despite the utility of Large Language Models (LLMs) across a wide range of tasks and scenarios, developing a method for reliably evaluating LLMs across varied contexts continues to be challenging. Modern evaluation approaches often use LLMs…

Computation and Language · Computer Science 2024-01-31 Steffi Chern , Ethan Chern , Graham Neubig , Pengfei Liu

Cross-lingual emotion detection allows us to analyze global trends, public opinion, and social phenomena at scale. We participated in the Explainability of Cross-lingual Emotion Detection (EXALT) shared task, achieving an F1-score of 0.6046…

Computation and Language · Computer Science 2024-07-03 Long Cheng , Qihao Shao , Christine Zhao , Sheng Bi , Gina-Anne Levow

Effective emotional support hinges on understanding users' emotions and needs to provide meaningful comfort during multi-turn interactions. Large Language Models (LLMs) show great potential for expressing empathy; however, they often…

Computation and Language · Computer Science 2025-05-23 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

Conversational systems are now capable of producing impressive and generally relevant responses. However, we have no visibility nor control of the socio-emotional strategies behind state-of-the-art Large Language Models (LLMs), which poses…

Computation and Language · Computer Science 2024-12-09 Lorraine Vanel , Ariel R. Ramos Vela , Alya Yacoubi , Chloé Clavel

Emotional Support Conversation aims at reducing the seeker's emotional distress through supportive response. Existing approaches have two limitations: (1) They ignore the emotion causes of the distress, which is important for fine-grained…

Computation and Language · Computer Science 2024-02-01 Wei Chen , Hengxu Lin , Qun Zhang , Xiaojin Zhang , Xiang Bai , Xuanjing Huang , Zhongyu Wei

The field of emotion recognition of conversation (ERC) has been focusing on separating sentence feature encoding and context modeling, lacking exploration in generative paradigms based on unified designs. In this study, we propose a novel…

Computation and Language · Computer Science 2024-08-30 Shanglin Lei , Guanting Dong , Xiaoping Wang , Keheng Wang , Runqi Qiao , Sirui Wang

Large Language Models (LLMs) show promising learning and reasoning abilities. Compared to other NLP tasks, multilingual and multi-label emotion evaluation tasks are under-explored in LLMs. In this paper, we present EthioEmo, a multi-label…

The recent advancement of Multimodal Large Language Models (MLLMs) is transforming human-computer interaction (HCI) from surface-level exchanges into more nuanced and emotionally intelligent communication. To realize this shift, emotion…

Artificial Intelligence · Computer Science 2026-01-06 Hyeongseop Rha , Jeong Hun Yeo , Yeonju Kim , Yong Man Ro

Human speech goes beyond the mere transfer of information; it is a profound exchange of emotions and a connection between individuals. While Text-to-Speech (TTS) models have made huge progress, they still face challenges in controlling the…

Audio and Speech Processing · Electrical Eng. & Systems 2025-08-14 Guanrou Yang , Chen Yang , Qian Chen , Ziyang Ma , Wenxi Chen , Wen Wang , Tianrui Wang , Yifan Yang , Zhikang Niu , Wenrui Liu , Fan Yu , Zhihao Du , Zhifu Gao , ShiLiang Zhang , Xie Chen

In the Emotion Recognition in Conversation task, recent investigations have utilized attention mechanisms exploring relationships among utterances from intra- and inter-speakers for modeling emotional interaction between them. However,…

Computation and Language · Computer Science 2024-09-24 Jieying Xue , Minh Phuong Nguyen , Blake Matheny , Le Minh Nguyen

Large language models (LLMs) show promising capabilities in predicting human emotions from text. However, the mechanisms through which these models process emotional stimuli remain largely unexplored. Our study addresses this gap by…

Computation and Language · Computer Science 2025-07-01 Ala N. Tak , Amin Banayeeanzade , Anahita Bolourani , Mina Kian , Robin Jia , Jonathan Gratch

This paper investigates the challenges of affect control in large language models (LLMs), focusing on their ability to express appropriate emotional states during extended dialogues. We evaluated state-of-the-art open-weight LLMs to assess…

Artificial Intelligence · Computer Science 2025-03-05 Gino Franco Fazzi , Julie Skoven Hinge , Stefan Heinrich , Paolo Burelli

Humans convey emotions through daily dialogues, making emotion understanding a crucial step of affective intelligence. To understand emotions in dialogues, machines are asked to recognize the emotion for an utterance (Emotion Recognition in…

Computation and Language · Computer Science 2024-06-10 Jiangnan Li , Zheng Lin , Lanrui Wang , Qingyi Si , Yanan Cao , Mo Yu , Peng Fu , Weiping Wang , Jie Zhou

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…

Information Retrieval · Computer Science 2024-09-18 Xiaoyu Zhang , Ruobing Xie , Yougang Lyu , Xin Xin , Pengjie Ren , Mingfei Liang , Bo Zhang , Zhanhui Kang , Maarten de Rijke , Zhaochun Ren

Multi-modal large language models (MLLMs) have achieved remarkable performance on objective multimodal perception tasks, but their ability to interpret subjective, emotionally nuanced multimodal content remains largely unexplored. Thus, it…

Computer Vision and Pattern Recognition · Computer Science 2024-07-02 Qu Yang , Mang Ye , Bo Du

Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distress. Despite rapid progress in language models, we still lack…

Computation and Language · Computer Science 2026-02-26 Laya Iyer , Kriti Aggarwal , Sanmi Koyejo , Gail Heyman , Desmond C. Ong , Subhabrata Mukherjee

In today's world, emotional support is increasingly essential, yet it remains challenging for both those seeking help and those offering it. Multimodal approaches to emotional support show great promise by integrating diverse data sources…