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The versatility of Large Language Models (LLMs) in natural language understanding has made them increasingly popular in mental health research. While many studies explore LLMs' capabilities in emotion recognition, a critical gap remains in…

Computation and Language · Computer Science 2025-09-12 Bangzhao Shu , Isha Joshi , Melissa Karnaze , Anh C. Pham , Ishita Kakkar , Sindhu Kothe , Arpine Hovasapian , Mai ElSherief

Emotion Recognition in Conversation (ERC) is a crucial task for understanding human emotions and enabling natural human-computer interaction. Although Large Language Models (LLMs) have recently shown great potential in this field, their…

Artificial Intelligence · Computer Science 2026-04-14 Xinran Li , Yu Liu , Jiaqi Qiao , Xiujuan Xu

Although Large Audio-Language Models (LALMs) have exhibited outstanding performance in auditory understanding, their performance in affective computing scenarios, particularly in emotion recognition, reasoning, and subtle sentiment…

Sound · Computer Science 2025-09-23 Pengcheng Li , Botao Zhao , Zuheng Kang , Junqing Peng , Xiaoyang Qu , Yayun He , Jianzong Wang

Emotion recognition in conversations (ERC) focuses on identifying emotion shifts within interactions, representing a significant step toward advancing machine intelligence. However, ERC data remains scarce, and existing datasets face…

Artificial Intelligence · Computer Science 2025-08-08 Burak Can Kaplan , Hugo Cesar De Castro Carneiro , Stefan Wermter

Advancements in spoken language processing have driven the development of spoken language models (SLMs), designed to achieve universal audio understanding by jointly learning text and audio representations for a wide range of tasks.…

Computation and Language · Computer Science 2025-10-31 Pedro Corrêa , João Lima , Victor Moreno , Lucas Ueda , Paula Dornhofer Paro Costa

Emotional support conversation (ESC) aims to provide emotional support (ES) to improve one's mental state. Existing works stay at fitting grounded responses and responding strategies (e.g., question), which ignore the effect on ES and lack…

Computation and Language · Computer Science 2023-07-18 Jinfeng Zhou , Zhuang Chen , Bo Wang , Minlie Huang

Emotional Support Conversations (ESC) are crucial for providing empathy, validation, and actionable guidance to individuals in distress. However, existing definitions of the ESC task oversimplify the structure of supportive responses,…

Computation and Language · Computer Science 2025-05-22 Xin Bai , Guanyi Chen , Tingting He , Chenlian Zhou , Yu Liu

Emotional support conversation (ESC) aims to alleviate distress through empathetic dialogue, yet large language models (LLMs) face persistent challenges in delivering effective ESC due to low accuracy in strategy planning. Moreover, there…

Computation and Language · Computer Science 2025-09-17 Yougen Zhou , Qin Chen , Ningning Zhou , Jie Zhou , Xingjiao Wu , Liang He

In the context of today's high-pressure, aging society, the demand for large-scale emotional models capable of providing empathetic support is more critical than ever. However, existing benchmarks fail to simultaneously achieve ecological…

Computation and Language · Computer Science 2026-05-12 Pengze Guo , Jingxi Liang , Zhiwen Xie , Qifeng Wang , Derek F. Wong

Emotion recognition in speech is a challenging multimodal task that requires understanding both verbal content and vocal nuances. This paper introduces a novel approach to emotion detection using Large Language Models (LLMs), which have…

Computation and Language · Computer Science 2024-12-24 Zehui Wu , Ziwei Gong , Lin Ai , Pengyuan Shi , Kaan Donbekci , Julia Hirschberg

Emotional Support Conversation (ESC) plays a critical role in mental health assistance by providing accessible psychological support in real-world applications. Large Language Models (LLMs) have shown strong empathetic abilities in ESC…

Computation and Language · Computer Science 2026-04-21 Lin Zhong , Renjin Zhu , Shujuan Ma , Jinhao Cui , Lingzhi Wang , Hao Chen , Qing Liao

We introduce the SEER (Span-based Emotion Evidence Retrieval) Benchmark to test Large Language Models' (LLMs) ability to identify the specific spans of text that express emotion. Unlike traditional emotion recognition tasks that assign a…

Computation and Language · Computer Science 2025-10-29 Aneesha Sampath , Oya Aran , Emily Mower Provost

The performance of speech emotion recognition (SER) is limited by the insufficient emotion information in unimodal systems and the feature alignment difficulties in multimodal systems. Recently, multimodal large language models (MLLMs) have…

Sound · Computer Science 2025-09-22 Yiqing Yang , Man-Wai Mak

Affective computing seeks to support the holistic development of artificial intelligence by enabling machines to engage with human emotion. Recent foundation models, particularly large language models (LLMs), have been trained and evaluated…

Computation and Language · Computer Science 2026-03-16 Sree Bhattacharyya , Evgenii Kuriabov , Lucas Craig , Tharun Dilliraj , Reginald B. Adams, , Jia Li , James Z. Wang

Most existing emotion analysis emphasizes which emotion arises (e.g., happy, sad, angry) but neglects the deeper why. We propose Emotion Interpretation (EI), focusing on causal factors-whether explicit (e.g., observable objects,…

Artificial Intelligence · Computer Science 2025-04-18 Yuxiang Lin , Jingdong Sun , Zhi-Qi Cheng , Jue Wang , Haomin Liang , Zebang Cheng , Yifei Dong , Jun-Yan He , Xiaojiang Peng , Xian-Sheng Hua

Empathetic conversation is a crucial characteristic in daily conversations between individuals. Nowadays, Large Language models (LLMs) have shown outstanding performance in generating empathetic responses. Knowledge bases like COMET can…

Computation and Language · Computer Science 2024-12-10 Huiying Cao , Yiqun Zhang , Shi Feng , Xiaocui Yang , Daling Wang , Yifei Zhang

Existing emotional support conversation (ESC) systems mainly rely on end-to-end response generation or coarse strategy supervision, offering limited interpretability and little support for systematic skill improvement. We propose…

Computation and Language · Computer Science 2026-05-28 Jie Zhu , Huaixia Dou , Shuo Jiang , Junhui Li , Lifan Guo , Feng Chen , Chi Zhang , Fang Kong

The furnishing of multi-modal large language models (MLLMs) has led to the emergence of numerous benchmark studies, particularly those evaluating their perception and understanding capabilities. Among these, understanding image-evoked…

Multimedia · Computer Science 2025-09-18 Lancheng Gao , Ziheng Jia , Yunhao Zeng , Wei Sun , Yiming Zhang , Wei Zhou , Guangtao Zhai , Xiongkuo Min

Large Language Models (LLMs) have shown strong potential as conversational agents. Yet, their effectiveness remains limited by deficiencies in robust long-term memory, particularly in complex, long-term web-based services such as online…

Computation and Language · Computer Science 2026-02-03 Tiantian Chen , Jiaqi Lu , Ying Shen , Lin Zhang

The rapid advancement of Large Language Models (LLMs) has revolutionized the generation of emotional support conversations (ESC), offering scalable solutions with reduced costs and enhanced data privacy. This paper explores the role of…

Computation and Language · Computer Science 2025-09-16 Shenghan Wu , Yimo Zhu , Wynne Hsu , Mong-Li Lee , Yang Deng