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With the development of speech large language models (speech LLMs), users can now interact directly with assistants via speech. However, most existing models only convert response content into speech without fully capturing the rich…

Computation and Language · Computer Science 2025-09-18 Haoyu Wang , Guangyan Zhang , Jiale Chen , Jingyu Li , Yuehai Wang , Yiwen Guo

Evaluating Large Language Models (LLMs) for mental health support is challenging due to the emotionally and cognitively complex nature of therapeutic dialogue. Existing benchmarks are limited in scale, reliability, often relying on…

Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the…

Computation and Language · Computer Science 2023-05-18 Yang Deng , Wenxuan Zhang , Yifei Yuan , Wai Lam

With the rapid development of Large Language Models, dialogue systems are shifting from information tools to emotional companions, heralding the era of Emotional Companionship Dialogue Systems (ECDs) that provide personalized emotional…

Artificial Intelligence · Computer Science 2025-11-25 Haifeng Jing , Yujie Hou , Junfei Liu , Rui Xie , alan Xu , Jinlong Ma , Qichun Deng

In emotional support conversations, unclear intentions can lead supporters to employ inappropriate strategies, inadvertently imposing their expectations or solutions on the seeker. Clearly defined intentions are essential for guiding both…

Computation and Language · Computer Science 2025-06-09 Xinjie Zhang , Wenxuan Wang , Qin Jin

End-to-end Spoken Language Models (SLMs) hold great potential for paralinguistic perception, and numerous studies have aimed to enhance their capabilities, particularly for empathetic dialogue. However, current approaches largely depend on…

Computation and Language · Computer Science 2026-01-27 Yuhang Jia , Pei Liu , Haoqin Sun , Jiaming Zhou , Xuxin Cheng , Cao Liu , Ke Zeng , Xunliang Cai , Yong Qin

The integration of emotional support into various conversational scenarios presents profound societal benefits, such as social interactions, mental health counseling, and customer service. However, there are unsolved challenges that hinder…

Computation and Language · Computer Science 2023-08-23 Zhonghua Zheng , Lizi Liao , Yang Deng , Liqiang Nie

Large Language Models (LLMs) have recently displayed their extraordinary capabilities in language understanding. However, how to comprehensively assess the sentiment capabilities of LLMs continues to be a challenge. This paper investigates…

Computation and Language · Computer Science 2025-02-17 Yang Liu , Xichou Zhu , Zhou Shen , Yi Liu , Min Li , Yujun Chen , Benzi John , Zhenzhen Ma , Tao Hu , Zhi Li , Zhiyang Xu , Wei Luo , Junhui Wang

With the integration of multimodal large language models (MLLMs) into robotic systems and AI applications, embedding emotional intelligence (EI) capabilities is essential for enabling these models to perceive, interpret, and respond to…

Computation and Language · Computer Science 2026-04-28 He Hu , Lianzhong You , Hongbo Xu , Qianning Wang , Fei Richard Yu , Fei Ma , Zebang Cheng , Zheng Lian , Yucheng Zhou , Laizhong Cui

Large language models (LLMs) have made significant progress in Emotional Intelligence (EI) and long-context modeling. However, existing benchmarks often overlook the fact that emotional information processing unfolds as a continuous…

Computation and Language · Computer Science 2026-01-13 Weichu Liu , Jing Xiong , Yuxuan Hu , Zixuan Li , Minghuan Tan , Ningning Mao , Hui Shen , Wendong Xu , Chaofan Tao , Min Yang , Chengming Li , Lingpeng Kong , Ngai Wong

Multimodal Emotion Recognition (MER) focuses on identifying and interpreting emotions from modality-compound inputs. Closely mirroring human cognitive processes in real-world environments, MER has drawn substantial attention from both…

Multimedia · Computer Science 2026-05-21 Hongrui Zhang , Daiqing Wu , Yangyang Li , Kuien Liu , Yuhui Wang , Yu Zhou , Sicheng Zhao

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still…

Large Language Models (LLMs) have shown remarkable performance in various emotion recognition tasks, thereby piquing the research community's curiosity for exploring their potential in emotional intelligence. However, several issues in the…

Computation and Language · Computer Science 2024-08-08 Zaijing Li , Gongwei Chen , Rui Shao , Yuquan Xie , Dongmei Jiang , Liqiang Nie

How do we communicate with others to achieve our goals? We use our prior experience or advice from others, or construct a candidate utterance by predicting how it will be received. However, our experiences are limited and biased, and…

Artificial Intelligence · Computer Science 2023-11-06 Ryan Liu , Howard Yen , Raja Marjieh , Thomas L. Griffiths , Ranjay Krishna

Large Vision-Language Models (VLMs) have achieved unprecedented success in several objective multimodal reasoning tasks. However, to further enhance their capabilities of empathetic and effective communication with humans, improving how…

Computer Vision and Pattern Recognition · Computer Science 2025-02-11 Sree Bhattacharyya , James Z. Wang

The emergence of Large Language Models (LLMs) presents transformative opportunities for education, generating numerous novel application scenarios. However, significant challenges remain: evaluation metrics vary substantially across…

Computers and Society · Computer Science 2025-08-01 Shou'ang Wei , Xinyun Wang , Shuzhen Bi , Jian Chen , Ruijia Li , Bo Jiang , Xin Lin , Min Zhang , Yu Song , BingDong Li , Aimin Zhou , Hao Hao

This paper presents a detailed system description of our entry for the WASSA 2024 Task 2, focused on cross-lingual emotion detection. We utilized a combination of large language models (LLMs) and their ensembles to effectively understand…

Computation and Language · Computer Science 2024-10-22 Ram Mohan Rao Kadiyala

The integration of conversational artificial intelligence (AI) into mental health care promises a new horizon for therapist-client interactions, aiming to closely emulate the depth and nuance of human conversations. Despite the potential,…

Multimedia · Computer Science 2024-10-22 Yuqi Chu , Lizi Liao , Zhiyuan Zhou , Chong-Wah Ngo , Richang Hong

Emotional intelligence in large language models (LLMs) is of great importance in Natural Language Processing. However, the previous research mainly focus on basic sentiment analysis tasks, such as emotion recognition, which is not enough to…

Computation and Language · Computer Science 2024-09-23 Yuyan Chen , Hao Wang , Songzhou Yan , Sijia Liu , Yueze Li , Yi Zhao , Yanghua Xiao

Emotion understanding is a critical yet challenging task. Recent advances in Multimodal Large Language Models (MLLMs) have significantly enhanced their capabilities in this area. However, MLLMs often suffer from hallucinations, generating…

Computer Vision and Pattern Recognition · Computer Science 2025-05-19 Bohao Xing , Xin Liu , Guoying Zhao , Chengyu Liu , Xiaolan Fu , Heikki Kälviäinen