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In the last few years, emotion detection in social-media text has become a popular problem due to its wide ranging application in better understanding the consumers, in psychology, in aiding human interaction with computers, designing smart…

Computation and Language · Computer Science 2021-03-02 Anshul Wadhawan , Akshita Aggarwal

While increasing research focuses on the emotional well-being of agile team members, a significant gap remains in emotion monitoring studies for Scrum Masters and meeting organizers, whose impact on team dynamics is crucial. This paper…

Artificial Intelligence · Computer Science 2026-05-19 Jingni Huang , Peter Bloodsworth

This paper introduces EmpathyEar, a pioneering open-source, avatar-based multimodal empathetic chatbot, to fill the gap in traditional text-only empathetic response generation (ERG) systems. Leveraging the advancements of a large language…

Multimedia · Computer Science 2024-06-24 Hao Fei , Han Zhang , Bin Wang , Lizi Liao , Qian Liu , Erik Cambria

We propose a graph-based mechanism to extract rich-emotion bearing patterns, which fosters a deeper analysis of online emotional expressions, from a corpus. The patterns are then enriched with word embeddings and evaluated through several…

Computation and Language · Computer Science 2018-04-25 Elvis Saravia , Hsien-Chi Toby Liu , Yi-Shin Chen

Building a socially intelligent agent involves many challenges, one of which is to teach the agent to speak guided by its value like a human. However, value-driven chatbots are still understudied in the area of dialogue systems. Most…

Computation and Language · Computer Science 2022-07-25 Liang Qiu , Yizhou Zhao , Jinchao Li , Pan Lu , Baolin Peng , Jianfeng Gao , Song-Chun Zhu

Empathetic response generation endows agents with the capability to comprehend dialogue contexts and react to expressed emotions. Previous works predominantly focus on leveraging the speaker's emotional labels, but ignore the importance of…

Computation and Language · Computer Science 2024-08-22 Xinhao Chen , Chong Yang , Man Lan , Li Cai , Yang Chen , Tu Hu , Xinlin Zhuang , Aimin Zhou

Emotions, as a fundamental ingredient of any social interaction, lead to behaviors that represent the effectiveness of the interaction through facial expressions and gestures in humans. Hence an agent must possess the social and cognitive…

Computation and Language · Computer Science 2023-11-28 Muhammad Arslan Raza , Muhammad Shoaib Farooq , Adel Khelifi , Atif Alvi

With the advent of word embeddings, lexicons are no longer fully utilized for sentiment analysis although they still provide important features in the traditional setting. This paper introduces a novel approach to sentiment analysis that…

Computation and Language · Computer Science 2017-08-24 Bonggun Shin , Timothy Lee , Jinho D. Choi

While the automatic evaluation of omni-modal large models (OLMs) is essential, assessing empathy remains a significant challenge due to its inherent affectivity. To investigate this challenge, we introduce AEQ-Bench (Audio Empathy Quotient…

Computation and Language · Computer Science 2026-01-16 Xuan Luo , Lewei Yao , Libo Zhao , Lanqing Hong , Kai Chen , Dehua Tao , Daxin Tan , Ruifeng Xu , Jing Li

This paper explores enhancing empathy in Large Language Models (LLMs) by integrating them with physiological data. We propose a physiological computing approach that includes developing deep learning models that use physiological data for…

Signal Processing · Electrical Eng. & Systems 2024-04-25 Poorvesh Dongre , Majid Behravan , Kunal Gupta , Mark Billinghurst , Denis Gračanin

A chatbot is an intelligent software application that automates conversations and engages users in natural language through messaging platforms. Leveraging artificial intelligence (AI), chatbots serve various functions, including customer…

Computation and Language · Computer Science 2025-01-03 Lamya Benaddi , Charaf Ouaddi , Adnane Souha , Abdeslam Jakimi , Mohamed Rahouti , Mohammed Aledhari , Diogo Oliveira , Brahim Ouchao

Valuable decisions and highly prioritized analysis now depend on applications such as facial biometrics, social media photo tagging, and human robots interactions. However, the ability to successfully deploy such applications is based on…

Computer Vision and Pattern Recognition · Computer Science 2026-05-29 Martha Teiko Teye , Yaw Marfo Missah , Emmanuel Ahene , Twum Frimpong , Auxane Boch

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

Speech emotion recognition (SER) has been a challenging problem in spoken language processing research, because it is unclear how human emotions are connected to various components of sounds such as pitch, loudness, and energy. This paper…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-03 Tai Vu

Despite the recent progress in speech emotion recognition (SER), state-of-the-art systems are unable to achieve improved performance in cross-language settings. In this paper, we propose a Multimodal Dual Attention Transformer (MDAT) model…

Computation and Language · Computer Science 2023-07-17 Syed Aun Muhammad Zaidi , Siddique Latif , Junaid Qadir

Automatic Emotion Detection (ED) aims to build systems to identify users' emotions automatically. This field has the potential to enhance HCI, creating an individualised experience for the user. However, ED systems tend to perform poorly on…

Human-Computer Interaction · Computer Science 2023-07-27 Annanda Sousa , Karen Young , Mathieu D'aquin , Manel Zarrouk , Jennifer Holloway

Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective…

Artificial Intelligence · Computer Science 2023-05-16 Jinfeng Zhou , Chujie Zheng , Bo Wang , Zheng Zhang , Minlie Huang

In speech emotion recognition (SER), using predefined features without considering their practical importance may lead to high dimensional datasets, including redundant and irrelevant information. Consequently, high-dimensional learning…

Sound · Computer Science 2024-06-07 Alaa Nfissi , Wassim Bouachir , Nizar Bouguila , Brian Mishara

Effective speech emotional representations play a key role in Speech Emotion Recognition (SER) and Emotional Text-To-Speech (TTS) tasks. However, emotional speech samples are more difficult and expensive to acquire compared with Neutral…

Audio and Speech Processing · Electrical Eng. & Systems 2023-06-12 Shijun Wang , Jón Guðnason , Damian Borth

Affective Computing (AC) is essential for advancing Artificial General Intelligence (AGI), with emotion recognition serving as a key component. However, human emotions are inherently dynamic, influenced not only by an individual's…

Computation and Language · Computer Science 2025-03-31 Yupei Li , Qiyang Sun , Sunil Munthumoduku Krishna Murthy , Emran Alturki , Björn W. Schuller
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