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The task of empathetic response generation aims to understand what feelings a speaker expresses on his/her experiences and then reply to the speaker appropriately. To solve the task, it is essential to model the content-emotion duality of a…

Computation and Language · Computer Science 2022-09-27 Peiqin Lin , Jiashuo Wang , Hinrich Schütze , Wenjie Li

This technical report explores the ability of ChatGPT in recognizing emotions from text, which can be the basis of various applications like interactive chatbots, data annotation, and mental health analysis. While prior research has shown…

Robotics · Computer Science 2023-12-05 Naoki Wake , Atsushi Kanehira , Kazuhiro Sasabuchi , Jun Takamatsu , Katsushi Ikeuchi

Speech emotion recognition (SER) has gained significant attention due to its several application fields, such as mental health, education, and human-computer interaction. However, the accuracy of SER systems is hindered by high-dimensional…

Audio and Speech Processing · Electrical Eng. & Systems 2024-06-07 Alaa Nfissi , Wassim Bouachir , Nizar Bouguila , Brian Mishara

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

With the advent of generative AI and large language models, embodied conversational agents are becoming synonymous with online interactions. These agents possess vast amounts of knowledge but suffer from exhibiting limited emotional…

Human-Computer Interaction · Computer Science 2026-02-27 Abhishek Kulkarni , Alexander Barquero , Pavitra Lahari , Aryaan Shaikh , Sarah Brown

Recently, there has been an increasing interest in neural speech synthesis. While the deep neural network achieves the state-of-the-art result in text-to-speech (TTS) tasks, how to generate a more emotional and more expressive speech is…

Computation and Language · Computer Science 2021-06-24 Chenye Cui , Yi Ren , Jinglin Liu , Feiyang Chen , Rongjie Huang , Ming Lei , Zhou Zhao

Classification of human emotions can play an essential role in the design and improvement of human-machine systems. While individual biological signals such as Electrocardiogram (ECG) and Electrodermal Activity (EDA) have been widely used…

Machine Learning · Computer Science 2021-08-06 Anubhav Bhatti , Behnam Behinaein , Dirk Rodenburg , Paul Hungler , Ali Etemad

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

During online chats, body-language and vocal characteristics are not part of the communication mechanism making it challenging to facilitate an accurate interpretation of feelings, emotions, and attitudes. The use of emojis to express…

Human-Computer Interaction · Computer Science 2021-07-20 Moeen Mostafavi , Michael D. Porter

The majority of existing methods for empathetic response generation rely on the emotion of the context to generate empathetic responses. However, empathy is much more than generating responses with an appropriate emotion. It also often…

Computation and Language · Computer Science 2021-08-06 Navonil Majumder , Deepanway Ghosal , Devamanyu Hazarika , Alexander Gelbukh , Rada Mihalcea , Soujanya Poria

Empathy is often understood as the ability to share and understand another individual's state of mind or emotion. With the increasing use of chatbots in various domains, e.g., children seeking help with homework, individuals looking for…

Artificial Intelligence · Computer Science 2026-03-24 Kristina Schaaff , Caroline Reinig , Tim Schlippe

Accurately detecting emotions in conversation is a necessary yet challenging task due to the complexity of emotions and dynamics in dialogues. The emotional state of a speaker can be influenced by many different factors, such as…

Computation and Language · Computer Science 2023-02-07 Jiachen Luo , Huy Phan , Joshua Reiss

State-of-the-art speech synthesis models try to get as close as possible to the human voice. Hence, modelling emotions is an essential part of Text-To-Speech (TTS) research. In our work, we selected FastSpeech2 as the starting point and…

Audio and Speech Processing · Electrical Eng. & Systems 2023-07-04 Daria Diatlova , Vitaly Shutov

Affective computing is very important in the relationship between man and machine. In this paper, a system for speech emotion recognition (SER) based on speech signal is proposed, which uses new techniques in different stages of processing.…

Sound · Computer Science 2021-11-16 Fatemeh Daneshfar , Seyed Jahanshah Kabudian

Explainable Multimodal Emotion Recognition (EMER) is an emerging task that aims to achieve reliable and accurate emotion recognition. However, due to the high annotation cost, the existing dataset (denoted as EMER-Fine) is small, making it…

Human-Computer Interaction · Computer Science 2024-07-11 Zheng Lian , Haiyang Sun , Licai Sun , Jiangyan Yi , Bin Liu , Jianhua Tao

Dialogue systems have been used as conversation partners in English learning, but few have studied whether these systems improve learning outcomes. Student passion and perseverance, or grit, has been associated with language learning…

Computation and Language · Computer Science 2024-10-01 Li Siyan , Teresa Shao , Zhou Yu , Julia Hirschberg

In recent years, Affective Computing and its applications have become a fast-growing research topic. Furthermore, the rise of Deep Learning has introduced significant improvements in the emotion recognition system compared to classical…

Computer Vision and Pattern Recognition · Computer Science 2020-01-22 Joaquim Comas , Decky Aspandi , Xavier Binefa

Emotion recognition and sentiment analysis are pivotal tasks in speech and language processing, particularly in real-world scenarios involving multi-party, conversational data. This paper presents a multimodal approach to tackle these…

Computer Vision and Pattern Recognition · Computer Science 2025-03-11 Aref Farhadipour , Hossein Ranjbar , Masoumeh Chapariniya , Teodora Vukovic , Sarah Ebling , Volker Dellwo

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

Human-Computer Interaction · Computer Science 2020-12-17 Sarada Devaram

Recent developments in generative AI have shone a spotlight on high-performance synthetic text generation technologies. The now wide availability and ease of use of such models highlights the urgent need to provide equally powerful…

Computation and Language · Computer Science 2023-10-25 Alan Cowap , Yvette Graham , Jennifer Foster