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Large Language Models (LLMs) have demonstrated remarkable abilities across numerous disciplines, primarily assessed through tasks in language generation, knowledge utilization, and complex reasoning. However, their alignment with human…

Artificial Intelligence · Computer Science 2023-07-31 Xuena Wang , Xueting Li , Zi Yin , Yue Wu , Liu Jia

Multimodal Emotion Recognition (MER) focuses on identifying and interpreting emotions from modality-compound inputs. Closely mirroring human cognitive processes in real-world environments, MER has drawn substantial attention from both…

Multimedia · Computer Science 2026-05-21 Hongrui Zhang , Daiqing Wu , Yangyang Li , Kuien Liu , Yuhui Wang , Yu Zhou , Sicheng Zhao

Empathetic response generation, aiming to understand the user's situation and feelings and respond empathically, is crucial in building human-like dialogue systems. Traditional approaches typically employ maximum likelihood estimation as…

Computation and Language · Computer Science 2025-03-04 Hui Ma , Bo Zhang , Bo Xu , Jian Wang , Hongfei Lin , Xiao Sun

Purpose: Emotion is a fundamental component of human communication, shaping understanding, trust, and engagement across domains such as education, healthcare, and mental health. While large language models (LLMs) exhibit strong reasoning…

Computation and Language · Computer Science 2025-10-15 Yurui Dong , Luozhijie Jin , Yao Yang , Bingjie Lu , Jiaxi Yang , Zhi Liu

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

The recent advancement of Multimodal Large Language Models (MLLMs) is transforming human-computer interaction (HCI) from surface-level exchanges into more nuanced and emotionally intelligent communication. To realize this shift, emotion…

Artificial Intelligence · Computer Science 2026-01-06 Hyeongseop Rha , Jeong Hun Yeo , Yeonju Kim , Yong Man Ro

This paper argues that Large Language Models (LLMs) should incorporate explicit mechanisms for human empathy. As LLMs become increasingly deployed in high-stakes human-centered settings, their success depends not only on correctness or…

Computation and Language · Computer Science 2026-04-14 Xiaoxing You , Qiang Huang , Jun Yu

Recent advancements in Large Language Models (LLMs) have demonstrated great success in many Natural Language Processing (NLP) tasks. In addition to their cognitive intelligence, exploring their capabilities in emotional intelligence is also…

Computation and Language · Computer Science 2025-02-18 Xin Hong , Yuan Gong , Vidhyasaharan Sethu , Ting Dang

Effective feature representations play a critical role in enhancing the performance of text generation models that rely on deep neural networks. However, current approaches suffer from several drawbacks, such as the inability to capture the…

Computation and Language · Computer Science 2024-02-27 Omama Hamad , Ali Hamdi , Khaled Shaban

Empathetic conversation is a crucial characteristic in daily conversations between individuals. Nowadays, Large Language models (LLMs) have shown outstanding performance in generating empathetic responses. Knowledge bases like COMET can…

Computation and Language · Computer Science 2024-12-10 Huiying Cao , Yiqun Zhang , Shi Feng , Xiaocui Yang , Daling Wang , Yifei Zhang

Large Language Models (LLMs) are increasingly deployed in human-centric applications, yet they often fail to provide substantive emotional support. While Reinforcement Learning (RL) has been utilized to enhance empathy of LLMs, existing…

Computation and Language · Computer Science 2026-01-19 Chengbing Wang , Wuqiang Zheng , Yang Zhang , Fengbin Zhu , Junyi Cheng , Yi Xie , Wenjie Wang , Fuli Feng

The distillation of knowledge from Large Language Models (LLMs) into Smaller Language Models (SLMs), preserving the capabilities and performance of LLMs while reducing model size, has played a key role in the proliferation of LLMs. Because…

Computation and Language · Computer Science 2025-07-14 Henry J. Xie , Jinghan Zhang , Xinhao Zhang , Kunpeng Liu

Clinical empathy is essential for patient care, but physicians need continually balance emotional warmth with factual precision under the cognitive and emotional constraints of clinical practice. This study investigates how large language…

Computation and Language · Computer Science 2026-01-23 Man Luo , Bahareh Harandizadeh , Amara Tariq , Halim Abbas , Umar Ghaffar , Christopher J Warren , Segun O. Kolade , Haidar M. Abdul-Muhsin

Large language models (LLMs) have demonstrated impressive performance in mathematical and commonsense reasoning tasks using chain-of-thought (CoT) prompting techniques. But can they perform emotional reasoning by concatenating `Let's think…

Computation and Language · Computer Science 2024-08-12 Ankita Bhaumik , Tomek Strzalkowski

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

Empathetic response generation is a desirable aspect of conversational agents, crucial for facilitating engaging and emotionally intelligent multi-turn conversations between humans and machines. Leveraging large language models for this…

Computation and Language · Computer Science 2024-09-18 Ondrej Sotolar , Vojtech Formanek , Alok Debnath , Allison Lahnala , Charles Welch , Lucie FLek

Multimodal emotion understanding requires effective integration of text, audio, and visual modalities for both discrete emotion recognition and continuous sentiment analysis. We present EGMF, a unified framework combining expert-guided…

Computation and Language · Computer Science 2026-01-13 Jiaqi Qiao , Xiujuan Xu , Xinran Li , Yu Liu

Empathetic response generation aims to comprehend the cognitive and emotional states in dialogue utterances and generate proper responses. Psychological theories posit that comprehending emotional and cognitive states necessitates…

Computation and Language · Computer Science 2024-06-04 Zhou Yang , Zhaochun Ren , Yufeng Wang , Chao Chen , Haizhou Sun , Xiaofei Zhu , Xiangwen Liao

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

Computation and Language · Computer Science 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

Empathy, which is widely used in psychological counselling, is a key trait of everyday human conversations. Equipped with commonsense knowledge, current approaches to empathetic response generation focus on capturing implicit emotion within…

Computation and Language · Computer Science 2022-11-15 Lanrui Wang , Jiangnan Li , Zheng Lin , Fandong Meng , Chenxu Yang , Weiping Wang , Jie Zhou