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Large Language Models (LLMs) have been reported to outperform existing automatic evaluation metrics in some tasks, such as text summarization and machine translation. However, there has been a lack of research on LLMs as evaluators in…

Computation and Language · Computer Science 2024-05-28 Masamune Kobayashi , Masato Mita , Mamoru Komachi

Automatically evaluating dialogue coherence is a challenging but high-demand ability for developing high-quality open-domain dialogue systems. However, current evaluation metrics consider only surface features or utterance-level semantics,…

Computation and Language · Computer Science 2020-10-09 Lishan Huang , Zheng Ye , Jinghui Qin , Liang Lin , Xiaodan Liang

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

Computation and Language · Computer Science 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

This research explores the application of large language models (LLMs) to generate synthetic datasets for Product Desirability Toolkit (PDT) testing, a key component in evaluating user sentiment and product experience. Utilizing…

Computation and Language · Computer Science 2025-03-11 John D. Hastings , Sherri Weitl-Harms , Joseph Doty , Zachary J. Myers , Warren Thompson

To enhance Large Language Models' (LLMs) reliability, calibration is essential -- the model's assessed confidence scores should align with the actual likelihood of its responses being correct. However, current confidence elicitation methods…

Computation and Language · Computer Science 2024-10-29 Yukun Huang , Yixin Liu , Raghuveer Thirukovalluru , Arman Cohan , Bhuwan Dhingra

Automated evaluation leveraging large language models (LLMs), commonly referred to as LLM evaluators or LLM-as-a-judge, has been widely used in measuring the performance of dialogue systems. However, the self-preference bias in LLMs has…

Computation and Language · Computer Science 2025-06-24 Koki Wataoka , Tsubasa Takahashi , Ryokan Ri

Large language models (LLMs) such as ChatGPT can produce coherent, cohesive, relevant, and fluent answers for various natural language processing (NLP) tasks. Taking document-level machine translation (MT) as a testbed, this paper provides…

Computation and Language · Computer Science 2023-10-25 Longyue Wang , Chenyang Lyu , Tianbo Ji , Zhirui Zhang , Dian Yu , Shuming Shi , Zhaopeng Tu

Unlike classical lexical overlap metrics such as BLEU, most current evaluation metrics (such as BERTScore or MoverScore) are based on black-box language models such as BERT or XLM-R. They often achieve strong correlations with human…

Computation and Language · Computer Science 2022-03-22 Christoph Leiter , Piyawat Lertvittayakumjorn , Marina Fomicheva , Wei Zhao , Yang Gao , Steffen Eger

Shared decision-making (SDM) is necessary to achieve patient-centred care. Currently no methodology exists to automatically measure SDM at scale. This study aimed to develop an automated approach to measure SDM by using language modelling…

We present ACCORD, a framework and benchmark suite for disentangling the commonsense grounding and reasoning abilities of large language models (LLMs) through controlled, multi-hop counterfactuals. ACCORD introduces formal elements to…

Artificial Intelligence · Computer Science 2025-02-10 François Roewer-Després , Jinyue Feng , Zining Zhu , Frank Rudzicz

Recent years have witnessed remarkable progress made in large language models (LLMs). Such advancements, while garnering significant attention, have concurrently elicited various concerns. The potential of these models is undeniably vast;…

Computation and Language · Computer Science 2023-09-27 Tianhao Shen , Renren Jin , Yufei Huang , Chuang Liu , Weilong Dong , Zishan Guo , Xinwei Wu , Yan Liu , Deyi Xiong

We propose LLM-Eval, a unified multi-dimensional automatic evaluation method for open-domain conversations with large language models (LLMs). Existing evaluation methods often rely on human annotations, ground-truth responses, or multiple…

Computation and Language · Computer Science 2023-05-24 Yen-Ting Lin , Yun-Nung Chen

Objective and scalable measurement of teaching quality is a persistent challenge in education. While Large Language Models (LLMs) offer potential, general-purpose models have struggled to reliably apply complex, authentic classroom…

Computation and Language · Computer Science 2025-11-07 Michael Hardy

Large language models (LLMs) have demonstrated remarkable capabilities in handling complex dialogue tasks without requiring use case-specific fine-tuning. However, analyzing live dialogues in real-time necessitates low-latency processing…

Computation and Language · Computer Science 2025-03-10 Xuanqing Liu , Luyang Kong , Wei Niu , Afshin Khashei , Belinda Zeng , Steve Johnson , Jon Jay , Davor Golac , Matt Pope

An ideal multimodal agent should be aware of the quality of its input modalities. Recent advances have enabled large language models (LLMs) to incorporate auditory systems for handling various speech-related tasks. However, most audio LLMs…

Large language models (LLMs) have revolutionized NLP research. Notably, in-context learning enables their use as evaluation metrics for natural language generation, making them particularly advantageous in low-resource scenarios and…

Computation and Language · Computer Science 2024-11-19 Christoph Leiter , Steffen Eger

In task-oriented conversational AI evaluation, unsupervised methods poorly correlate with human judgments, and supervised approaches lack generalization. Recent advances in large language models (LLMs) show robust zeroshot and few-shot…

Computation and Language · Computer Science 2024-06-26 Jinghan Jia , Abi Komma , Timothy Leffel , Xujun Peng , Ajay Nagesh , Tamer Soliman , Aram Galstyan , Anoop Kumar

Large language models, LLMs, are increasingly deployed in multiturn settings where earlier responses shape later ones, making reliability dependent on whether a conversation remains consistent over time. When this consistency degrades…

Computation and Language · Computer Science 2026-04-20 Wael Hafez , Amir Nazeri

Instruction-tuned Large Language Models (LLMs) have recently showcased remarkable advancements in their ability to generate fitting responses to natural language instructions. However, many current works rely on manual evaluation to judge…

Computation and Language · Computer Science 2024-02-06 Ansar Aynetdinov , Alan Akbik

Text generation is an important Natural Language Processing task with various applications. Although several metrics have already been introduced to evaluate the text generation methods, each of them has its own shortcomings. The most…

Machine Learning · Computer Science 2019-05-22 Ehsan Montahaei , Danial Alihosseini , Mahdieh Soleymani Baghshah