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Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…

Artificial Intelligence · Computer Science 2023-11-01 Seraj A. M. Mostafa , Md Z. Islam , Mohammad Z. Islam , Fairose Jeehan , Saujanna Jafreen , Raihan U. Islam

Since its launch, ChatGPT has achieved remarkable success as a versatile conversational AI platform, drawing millions of users worldwide and garnering widespread recognition across academic, industrial, and general communities. This paper…

Human-Computer Interaction · Computer Science 2023-12-19 Yuyang Deng , Ni Zhao , Xin Huang

Chatbots have been studied for more than half a century. With the rapid development of natural language processing (NLP) technologies in recent years, chatbots using large language models (LLMs) have received much attention nowadays.…

Computation and Language · Computer Science 2023-12-12 Jintang Xue , Yun-Cheng Wang , Chengwei Wei , Xiaofeng Liu , Jonghye Woo , C. -C. Jay Kuo

From the earliest experiments in the 20th century to the utilization of large language models and transformers, dialogue systems research has continued to evolve, playing crucial roles in numerous fields. This paper offers a comprehensive…

Computation and Language · Computer Science 2023-05-29 William Tholke

This paper provides an introductory survey to GPT-3. We cover some of the historical development behind this technology, some of the key features of GPT-3, and discuss the machine learning model and the datasets used. We survey both…

Computation and Language · Computer Science 2022-12-05 Mingyu Zong , Bhaskar Krishnamachari

Artificial Intelligence is now recognized as a general-purpose technology with ample impact on human life. This work aims at understanding the evolution of AI and, in particular Machine learning, from the perspective of researchers'…

Artificial Intelligence · Computer Science 2024-01-10 Rafael B. Audibert , Henrique Lemos , Pedro Avelar , Anderson R. Tavares , Luís C. Lamb

Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

Artificial intelligence has evolved enormously over the last two decades, becoming mainstream in different scientific domains including education, where so far, it is mainly utilized to enhance administrative and intelligent tutoring…

Computers and Society · Computer Science 2023-06-21 Fereniki Panagopoulou , Christina Parpoula , Kostas Karpouzis

In recent times, the grandeur of Large Language Models (LLMs) has not only shone in the realm of natural language processing but has also cast its brilliance across a vast array of applications. This remarkable display of LLM capabilities…

Computation and Language · Computer Science 2024-03-22 Hanieh Alipour , Nick Pendar , Kohinoor Roy

Artificial Intelligence (AI) for supporting healthcare services has never been more necessitated than by the recent global pandemic. Here, we review the state-of-the-art in AI-enabled Chatbots in healthcare proposed during the last 10 years…

Artificial Intelligence · Computer Science 2023-08-09 Basabdatta Sen Bhattacharya , Vibhav Sinai Pissurlenkar

In the digital era, the integration of artificial intelligence (AI) in education has ushered in transformative changes, redefining teaching methodologies, curriculum planning, and student engagement. This review paper delves deep into the…

Computers and Society · Computer Science 2025-05-20 Negin Yazdani Motlagh , Matin Khajavi , Abbas Sharifi , Mohsen Ahmadi

The continuing, explosive developments in generative artificial intelligence (GenAI), built on large language models and related algorithms, has led to much excitement and speculation about the potential impact of this new technology.…

Computers and Society · Computer Science 2025-03-11 Veda C. Storey , Wei Thoo Yue , J. Leon Zhao , Roman Lukyanenko

This research explores the quickly changing field of generative artificial intelligence (GAI) chatbots in higher education, an industry that is undergoing major technological changes. AI chatbots, such as ChatGPT, HuggingChat, and Google…

Computers and Society · Computer Science 2024-05-14 Joshua Ebere Chukwuere

With the rapid development of artificial intelligence and breakthroughs in machine learning and natural language processing, intelligent question-answering robots have become widely used in government affairs. This paper conducts a…

Computation and Language · Computer Science 2023-12-06 Zeteng Lin

The launch of ChatGPT has garnered global attention, marking a significant milestone in the field of Generative Artificial Intelligence. While Generative AI has been in effect for the past decade, the introduction of ChatGPT has ignited a…

Machine Learning · Computer Science 2024-05-08 Staphord Bengesi , Hoda El-Sayed , Md Kamruzzaman Sarker , Yao Houkpati , John Irungu , Timothy Oladunni

This study investigates the development and assessment of an artificial human designed as a conversational AI chatbot, focusing on its role as a clinical psychologist. The project involved creating a specialized chatbot using the…

Human-Computer Interaction · Computer Science 2025-03-24 Birger Moell

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

Human-Computer Interaction · Computer Science 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh

Conversational systems have come a long way since their inception in the 1960s. After decades of research and development, we've seen progress from Eliza and Parry in the 60's and 70's, to task-completion systems as in the DARPA…

Artificial Intelligence · Computer Science 2018-02-13 Heung-Yeung Shum , Xiaodong He , Di Li

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Computation and Language · Computer Science 2019-08-26 Richard Csaky