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Related papers: MutaBot: A Mutation Testing Approach for Chatbots

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Recent studies show the effectiveness of interview chatbots for information elicitation. However, designing an effective interview chatbot is non-trivial. Few tools exist to help designers design, evaluate, and improve an interview chatbot…

Human-Computer Interaction · Computer Science 2021-04-13 Xu Han , Michelle Zhou , Matthew Turner , Tom Yeh

One challenge for evaluating current sequence- or dialogue-level chatbots, such as Empathetic Open-domain Conversation Models, is to determine whether the chatbot performs in an emotionally consistent way. The most recent work only…

Computation and Language · Computer Science 2021-12-06 Chenxiao Liu , Guanzhi Deng , Tao Ji , Difei Tang , Silai Zheng

Conversational agents, such as chatbots and virtual assistants, have become essential in software development, boosting productivity, collaboration, and automating various tasks. This paper examines the role of adaptive AI-powered…

Software Engineering · Computer Science 2025-07-16 Omar Elsisi , Glaucia Melo

In this paper, we describe the development of a communication support system that detects erroneous translations to facilitate crosslingual communications due to the limitations of current machine chat translation methods. We trained an…

Computation and Language · Computer Science 2023-08-03 Yunmeng Li , Jun Suzuki , Makoto Morishita , Kaori Abe , Ryoko Tokuhisa , Ana Brassard , Kentaro Inui

It is crucial that smart contracts are tested thoroughly due to their immutable nature. Even small bugs in smart contracts can lead to huge monetary losses. However, testing is not enough; it is also important to ensure the quality and…

Software Engineering · Computer Science 2020-01-23 Pieter Hartel , Richard Schumi

Following the rapid progress in natural language processing (NLP) models, language models are applied to increasingly more complex interactive tasks such as negotiations and conversation moderations. Having human evaluators directly…

Computation and Language · Computer Science 2024-07-26 Hyundong Cho , Thamme Gowda , Yuyang Huang , Zixun Lu , Tianli Tong , Jonathan May

Mutation testing is a well-studied method for increasing the quality of a test suite. We designed LittleDarwin as a mutation testing framework able to cope with large and complex Java software systems, while still being easily extensible…

Software Engineering · Computer Science 2017-07-06 Ali Parsai , Alessandro Murgia , Serge Demeyer

Effective communication within universities is crucial for addressing the diverse information needs of students, alumni, and external stakeholders. However, existing chatbot systems often fail to deliver accurate, context-specific…

Computation and Language · Computer Science 2024-10-23 Sahil Kumar , Deepa Paikar , Kiran Sai Vutukuri , Haider Ali , Shashidhar Reddy Ainala , Aditya Murli Krishnan , Youshan Zhang

Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections, they often draw negative reactions due to the fear of…

Mental health concerns are rising globally, prompting increased reliance on technology to address the demand-supply gap in mental health services. In particular, mental health chatbots are emerging as a promising solution, but these remain…

Human-Computer Interaction · Computer Science 2026-01-23 Shreya Haran , Samiha Thatikonda , Dong Whi Yoo , Koustuv Saha

Chatbots have been an interesting application of natural language generation since its inception. With novel transformer based Generative AI methods, building chatbots have become trivial. Chatbots which are targeted at specific domains for…

Computation and Language · Computer Science 2024-06-14 Bhashithe Abeysinghe , Ruhan Circi

Mutation testing was proposed to identify weaknesses in test suites by repeatedly generating artificially faulty versions of the software (mutants) and determining if the test suite is sufficient to detect them (kill them). When the tests…

Software Engineering · Computer Science 2024-11-18 Hang Du , Vijay Krishna Palepu , James A. Jones

Chatbot is a machine with the ability to answer automatically through a conversational interface. A chatbot is considered as one of the most exceptional and promising expressions of human computer interaction. Voice-based chatbots or…

Human-Computer Interaction · Computer Science 2022-08-24 Sagina Athikkal , John Jenq

Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…

Human-Computer Interaction · Computer Science 2021-06-07 Justin Edwards , Leigh Clark , Allison Perrone

Mutation testing is an established software quality assurance technique for the assessment of test suites. While it is well-suited to estimate the general fault-revealing capability of a test suite, it is not practical and informative when…

Software Engineering · Computer Science 2023-02-01 Ezio Bartocci , Leonardo Mariani , Dejan Nickovic , Drishti Yadav

Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…

Software Engineering · Computer Science 2025-05-14 Glaucia Melo , Paulo Alencar , Donald Cowan

Quantum software testing has attracted interest in recent years, prompting the development of various techniques to automate the testing of quantum software. These techniques generate test cases that must be assessed for their effectiveness…

Software Engineering · Computer Science 2026-04-20 Eñaut Mendiluze Usandizaga , Thomas Laurent , Paolo Arcaini , Shaukat Ali

Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading…

Software Engineering · Computer Science 2020-09-21 Marcos Baez , Florian Daniel , Fabio Casati , Boualem Benatallah

Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…

Human-Computer Interaction · Computer Science 2025-06-16 Sandro Radovanović , Shuangyu Li

Poor nutrition can lead to reduced immunity, increased susceptibility to disease, impaired physical and mental development, and reduced productivity. A conversational agent can support people as a virtual coach, however building such…

Artificial Intelligence · Computer Science 2018-02-27 Ahmed Fadhil