Related papers: MutaBot: A Mutation Testing Approach for Chatbots

Mutation Testing is a fault-based software testing technique which is too computationally expensive for industrial use. Cloud-based distributed computing clusters, taking advantage of the MapReduce programming paradigm, represent a method…

This paper reports on progress towards building an online language learning tool to provide learners with conversational experience by using dialog systems as conversation practice partners. Our system can adapt to users' language…

We present TruthBot, an all-in-one multilingual conversational chatbot designed for seeking truth (trustworthy and verified information) on specific topics. It helps users to obtain information specific to certain topics, fact-check…

Pre-trained language models (LLMs) such as GPT-3 can carry fluent, multi-turn conversations out-of-the-box, making them attractive materials for chatbot design. Further, designers can improve LLM chatbot utterances by prepending textual…

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

In mutation testing, the quality of a test suite is evaluated by introducing faults into a program and determining whether the program's tests detect them. Most existing approaches for mutation testing involve the application of a fixed set…

Mutation testing is an established fault-based testing technique. It operates by seeding faults into the programs under test and asking developers to write tests that reveal these faults. These tests have the potential to reveal a large…

In the era of digital transformation, customer service is of paramount importance to the success of organizations, and to meet the growing demand for immediate responses and personalized assistance 24 hours a day, chatbots have become a…

Many organisations pursue digital transformation to enhance operational efficiency, reduce manual efforts, and optimise processes by automation and digital tools. To achieve this, a comprehensive understanding of their unique needs is…

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

Mutation testing has shown great promise in assessing the effectiveness of test suites while exhibiting additional applications to test-case generation, selection, and prioritization. Traditional mutation testing typically utilizes a set of…

Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific problem. Given their widespread use, it is important to provide…

In this paper, we describe Chat-Bot-Kit, a web-based tool for text-based chats that we designed for research purposes in computer-mediated communication (CMC). Chat-Bot-Kit enables to carry out language studies on text-based real-time chats…

Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

In verification-aware languages, such as Dafny, despite their critical role, specifications are as prone to error as implementations. Flaws in specifications can result in formally verified programs that deviate from the intended behavior.…

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Security has become, nowadays, a major concern for the organizations as the majority of its applications are exposed to Internet, which increases the threats of security considerably. Thus, the solution is to improve tools and mechanisms to…

With the widespread application of LLM-based dialogue systems in daily life, quality assurance has become more important than ever. Recent research has successfully introduced methods to identify unexpected behaviour in single-turn testing…

Conversational agents or chatbots are widely investigated and used across different fields including healthcare, education, and marketing. Still, the development of chatbots for assisting secure coding practices is in its infancy. In this…