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Related papers: Enablers and Barriers of Empathy in Software Devel…

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The growing emphasis on studying equity, diversity, and inclusion within software engineering has amplified the need to explore hidden populations within this field. Exploring hidden populations becomes important to obtain invaluable…

Software Engineering · Computer Science 2024-01-19 Ronnie de Souza Santos , Kiev Gama

There is considerable anecdotal evidence suggesting that software engineers enjoy engaging in solving puzzles and other cognitive efforts. A tendency to engage in and enjoy effortful thinking is referred to as a person's 'need for…

Software Engineering · Computer Science 2021-12-14 Daniel Russo , Andres R. Masegosa , Klaas-Jan Stol

It is impossible to separate the human factors from software engineering expertise during software development, because software is developed by people and for people. The intangible nature of software has made it a difficult product to…

Computers and Society · Computer Science 2017-04-05 Pradeep Waychal , Luiz Fernando Capretz

As generative AI becomes integral to software development, the risk of over-reliance and diminished critical thinking grows. This study introduces "Ceci," our Caring Empathic C IDE designed to support novice programmers by prioritizing…

Software Engineering · Computer Science 2026-04-22 Justin Rainier Go , Kurt Christian Andaya , Roemer Gabriel Caliboso , Aaron Daniel Go , Jocelynn Cu

Measuring empathy in conversation can be challenging, as empathy is a complex and multifaceted psychological construct that involves both cognitive and emotional components. Human evaluations can be subjective, leading to inconsistent…

Artificial Intelligence · Computer Science 2023-01-31 Bushra Amjad , Muhammad Zeeshan , Mirza Omer Beg

Motivations and challenges jointly shape how individuals enter, persist, and evolve within software engineering (SE), yet their interplay remains underexplored across the transition from education to professional practice. We conducted 15…

Software Engineering · Computer Science 2025-11-19 Aaliyah Chang , Mariam Guizani , Brittany Johnson

This paper explores the intricate challenge of understanding and measuring software engineer behavior. More specifically, we revolve around a central question: How can we enhance our understanding of software engineer behavior? Grounded in…

Software Engineering · Computer Science 2024-07-31 Allysson Allex Araújo , Marcos Kalinowski , Daniel Graziotin

The well-being of software engineers is increasingly under strain due to the high-stress nature of their roles, which involve complex problem-solving, tight deadlines, and the pressures of rapidly evolving technologies. Despite increasing…

Software Engineering · Computer Science 2025-04-03 Cristina Martinez Montes , Birgit Penzenstadler , Robert Feldt

Expressing empathy is important in everyday conversations, and exploring how empathy arises is crucial in automatic response generation. Most previous approaches consider only a single factor that affects empathy. However, in practice,…

Computation and Language · Computer Science 2022-12-06 Yangbin Chen , Chunfeng Liang

Creativity is a critical skill that professional software engineers leverage to tackle difficult problems. In higher education, multiple efforts have been made to spark creative skills of engineering students. However, creativity is a vague…

Software Engineering · Computer Science 2023-12-20 Wouter Groeneveld , Laurens Luyten , Joost Vennekens , Kris Aerts

From the last decade, researchers in the field of machine learning (ML) and assistive developmental robotics (ADR) have taken an interest in artificial empathy (AE) as a possible future paradigm for human-robot interaction (HRI). Humans…

Robotics · Computer Science 2023-10-03 Sharjeel Tahir , Syed Afaq Shah , Jumana Abu-Khalaf

The potential disconnect between research and practice in software engineering (SE) means that the uptake of research outcomes has at times been limited. In this paper we seek to identify research approaches that are rigorous in terms of…

Software Engineering · Computer Science 2021-01-12 Petteri Kaskenpalo , Stephen G. MacDonell

As artificial intelligence (AI) systems become increasingly embedded in everyday life, the ability of interactive agents to express empathy has become critical for effective human-AI interaction, particularly in emotionally sensitive…

Human-Computer Interaction · Computer Science 2025-12-24 Sung Park , Daeho Yoon , Jungmin Lee

Context: Empirical studies in software engineering are typically centered on human subjects, ranging from novice to experienced developers. The experience of these individuals is a key context factor that should be properly characterized…

Software Engineering · Computer Science 2021-10-07 Rafael de Mello , Matheus Coelho

Sentiment analysis methods have become popular for investigating human communication, including discussions related to software projects. Since general-purpose sentiment analysis tools do not fit well with the information exchanged by…

Software Engineering · Computer Science 2021-04-22 Nicole Novielli , Fabio Calefato , Filippo Lanubile , Alexander Serebrenik

We consider testing a cooperative and social practice that is shaped by the tools developers use, the tests they write, and their mindsets and human needs. This work is one part of a project that explores the human- and socio-technical…

Software Engineering · Computer Science 2025-05-05 Mark Swillus , Carolin Brandt , Andy Zaidman

When it comes to industrial organizations, current collaboration efforts in software engineering research are very often kept in-house, depriving these organizations off the skills necessary to build independent collaborative research. The…

Software Engineering · Computer Science 2015-03-11 Eduard Paul Enoiu , Adnan Causevic

The study of affects (i.e., emotions, moods) in the workplace has received a lot of attention in the last 15 years. Despite the fact that software development has been shown to be intellectual, creative, and driven by cognitive activities,…

Software Engineering · Computer Science 2015-09-18 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

In empathetic conversations, humans express their empathy to others with empathetic intents. However, most existing empathetic conversational methods suffer from a lack of empathetic intents, which leads to monotonous empathy. To address…

Computation and Language · Computer Science 2022-04-27 Mao Yan Chen , Siheng Li , Yujiu Yang

Incorporating Machine Learning (ML) into existing systems is a demand that has grown among several organizations. However, the development of ML-enabled systems encompasses several social and technical challenges, which must be addressed by…

Software Engineering · Computer Science 2024-07-23 Gabriel Busquim , Allysson Allex Araújo , Maria Julia Lima , Marcos Kalinowski