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Related papers: Enablers and Barriers of Empathy in Software Devel…

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Software development is a collaborative task. Previous research has shown social aspects within development teams to be highly relevant for the success of software projects. A team's mood has been proven to be particularly important. It is…

Software Engineering · Computer Science 2025-02-13 Martin Obaidi , Lukas Nagel , Alexander Specht , Jil Klünder

In the early stages of the design process, designers explore opportunities by discovering unmet needs and developing innovative concepts as potential solutions. From a human-centered design perspective, designers must develop empathy with…

Human-Computer Interaction · Computer Science 2023-05-16 Qihao Zhu , Jianxi Luo

Interest is growing in artificial empathy, but so is confusion about what artificial empathy is or needs to be. This confusion makes it challenging to navigate the technical and ethical issues that accompany empathic AI development. Here,…

Artificial Intelligence · Computer Science 2024-08-29 Jana Schaich Borg , Hannah Read

Context: Research on human aspects within the field of software engineering (SE) has been steadily gaining prominence in recent years. These human aspects have a significant impact on SE due to the inherently interactive and collaborative…

Software Engineering · Computer Science 2024-05-09 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

While novel social networks and emerging technologies help us transcend the spatial and temporal constraints inherent to in-person communication, the trade-off is a loss of natural expressivity. While empathetic interaction is already…

Human-Computer Interaction · Computer Science 2019-10-08 Sang Won Lee

The growing demand for software developers and the increasing development complexity have emphasized the need for support in software engineering projects. This is especially relevant in light of advancements in artificial intelligence,…

Software Engineering · Computer Science 2023-05-02 Glaucia Melo

For more than 30 years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people and to provide incentives to make developers satisfied and happy. This claim has rarely been…

Software Engineering · Computer Science 2015-05-06 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

The ability to emotionally or intellectually understand another person's thoughts and feelings-empathy-can foster critical connections that facilitate learning and collaboration. We present a case study of physics faculty that examines…

Physics Education · Physics 2024-06-26 Rachel Merrill , Alia Hamdan , Ash Bista , Scott Franklin

Background: Collaboration among software engineers through face-to-face discussions in teams has been promoted since the adoption of agile methods. However, these discussions might demote the contribution of software engineers who are…

Software Engineering · Computer Science 2020-04-02 Ingrid Nunes , Christoph Treude , Fabio Calefato

The integration of artificial intelligence (AI) continues to increase and evolve, including in software engineering (SE). This integration involves processes traditionally entrusted to humans, such as coding. However, the impact on…

Software Engineering · Computer Science 2025-01-07 Adam Alami , Neil A. Ernst

Today's software engineering (SE) complexities require a more diverse tool set going beyond technical expertise to be able to successfully tackle all challenges. Previous studies have indicated that creativity is a prime indicator for…

Software Engineering · Computer Science 2025-02-06 Wouter Groeneveld

A recent research trend has emerged to identify developers' emotions, by applying sentiment analysis to the content of communication traces left in collaborative development environments. Trying to overcome the limitations posed by using…

Software Engineering · Computer Science 2018-03-20 Nicole Novielli , Daniela Girardi , Filippo Lanubile

Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on…

Software Engineering · Computer Science 2023-11-09 Amirali Sajadi , Kostadin Damevski , Preetha Chatterjee

Software engineering researchers repeatedly argue that the impact of their research on industrial practice, while desired and intended, is rarely achieved. We believe that a possible explanation of this phenomenon is the opposition of…

Software Engineering · Computer Science 2026-04-21 Alexander Serebrenik , Sebastian Baltes

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

Until now mean-field-type game theory was not focused on cognitively-plausible models of choices in humans, animals, machines, robots, software-defined and mobile devices strategic interactions. This work presents some effects of users'…

Computer Science and Game Theory · Computer Science 2017-02-28 Giulia Rossi , Alain Tcheukam , Hamidou Tembine

Background. Software Engineering (SE) researchers extensively perform experiments with human subjects. Well-defined samples are required to ensure external validity. Samples are selected \textit{purposely} or by \textit{convenience},…

Software Engineering · Computer Science 2021-08-30 Valentina Lenarduzzi , Oscar Dieste , Davide Fucci , Sira Vegas

EmpathiCH aims at bringing together and blend different expertise to develop new research agenda in the context of "Empathy-Centric Design at Scale". The main research question is to investigate how new technologies can contribute to the…

Human-Computer Interaction · Computer Science 2022-04-14 Andrea Mauri , Yen-Chia Hsu , Marco Brambilla , Aisling Ann O'Kane , Ting-Hao 'Kenneth' Huang , Himanshu Verma

Developers experience a wide range of emotions during programming tasks, which may have an impact on job performance. In this paper, we present an empirical study aimed at (i) investigating the link between emotion and progress, (ii)…

Software Engineering · Computer Science 2021-05-07 Daniela Girardi , Nicole Novielli , Davide Fucci , Filippo Lanubile

Design Thinking workshops are used by companies to help generate new ideas for technologies and products by engaging subjects in exercises to understand their users' wants and become more empathetic towards their needs. The "aha moment"…

Human-Computer Interaction · Computer Science 2019-07-30 Gloria Washington , Rouzbeh Shirvani