Related papers: Enablers and Barriers of Empathy in Software Devel…
The social acceptance of AI agents, including intelligent virtual agents and physical robots, is becoming more important for the integration of AI into human society. Although the agents used in human society share various tasks with…
Today, software industry has a rapid growth. In order to resist the competition increased by this growth, software projects need to be developed with higher quality and especially user friendly. Therefore, the importance of human-computer…
[Context] Although software development is an inherently human activity, research in software engineering (SE) has long focused mostly on processes and tools, failing to recall about the human factors behind. Even when explored, researchers…
The advent of automation in particular Software Engineering (SE) tasks has transitioned from theory to reality. Numerous scholarly articles have documented the successful application of Artificial Intelligence to address issues in areas…
Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…
Empathy involves understanding other people's situation, perspective, and feelings. In clinical interactions, it helps clinicians establish rapport with a patient and support patient-centered care and decision making. Understanding…
Background: Studies on developer productivity and well-being find that the perceptions of productivity in a software team can be a socio-technical problem. Intuitively, problems and challenges can be better handled by managing expectations…
User eXperience (UX) is becoming increasingly important for success of software products. Yet, many companies still face various challenges in their work with UX. Part of these challenges relate to inadequate knowledge and awareness of UX…
Empathy is often understood as the ability to share and understand another individual's state of mind or emotion. With the increasing use of chatbots in various domains, e.g., children seeking help with homework, individuals looking for…
For decades now, it has been claimed that a way to improve software developers' productivity is to focus on people. Indeed, while human factors have been recognized in Software Engineering research, few empirical investigations have…
Context: Advancements in machine learning (ML) lead to a shift from the traditional view of software development, where algorithms are hard-coded by humans, to ML systems materialized through learning from data. Therefore, we need to…
Artificial intelligence (AI), including large language models and generative AI, is emerging as a significant force in software development, offering developers powerful tools that span the entire development lifecycle. Although software…
A meaningful and deep understanding of the human aspects of software engineering (SE) requires psychological constructs to be considered. Psychology theory can facilitate the systematic and sound development as well as the adoption of…
Sustainable Software Engineering (SSE) is slowly becoming an industry need for reasons including reputation enhancement, improved profits and more efficient practices. However, SSE has many definitions, and this is a challenge for…
We have been thinking about other aspects of software engineering for many years; the missing link in engineering software is the soft skills set, essential in the software development process. Although soft skills are among the most…
Computational detection and understanding of empathy is an important factor in advancing human-computer interaction. Yet to date, text-based empathy prediction has the following major limitations: It underestimates the psychological…
One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…
This study explores the intricate relationship between sentiment analysis (SA) and code quality within machine learning (ML) projects, illustrating how the emotional dynamics of developers affect the technical and functional attributes of…
Software engineering bots - automated tools that handle tedious tasks - are increasingly used by industrial and open source projects to improve developer productivity. Current research in this area is held back by a lack of consensus of…
Background: Requirements changes (RCs) are inevitable in Software Engineering. Research shows that emotional intelligence (EI) should be used alongside agility and cognitive intelligence during RC handling. Objective: We wanted to study the…