Related papers: One Style Does Not Regulate All: Moderation Practi…
Social media platforms curate access to information and opportunities, and so play a critical role in shaping public discourse today. The opaque nature of the algorithms these platforms use to curate content raises societal questions. Prior…
User reporting is an essential component of content moderation on many online platforms -- in particular, on end-to-end encrypted (E2EE) messaging platforms where platform operators cannot proactively inspect message contents. However,…
As social media has become a predominant mode of communication globally, the rise of abusive content threatens to undermine civil discourse. Recognizing the critical nature of this issue, a significant body of research has been dedicated to…
The proliferation of harmful content and misinformation on social networks necessitates content moderation policies to maintain platform health. One such policy is shadow banning, which limits content visibility. The danger of shadow…
The prevalence of harmful content on social media platforms poses significant risks to users and society, necessitating more effective and scalable content moderation strategies. Current approaches rely on human moderators, supervised…
We investigate the impact of free speech and the relaxation of moderation on online social media platforms using Elon Musk's takeover of Twitter as a case study. By curating a dataset of over 10 million tweets, our study employs a novel…
In the last few years, many closed social networks such as WhatsAPP and WeChat have emerged to cater for people's growing demand of privacy and independence. In a closed social network, the posted content is not available to all users or…
Censorship, anti-censorship, and self-censorship in an authoritarian regime have been extensively studies, yet the relationship between these intertwined factors is not well understood. In this paper, we report results of a large-scale…
There is currently no easy way to fact-check content on WhatsApp and other end-to-end encrypted platforms at scale. In this paper, we analyze the usefulness of a crowd-sourced "tipline" through which users can submit content ("tips") that…
The AI development community is increasingly making use of hosting intermediaries such as Hugging Face provide easy access to user-uploaded models and training data. These model marketplaces lower technical deployment barriers for hundreds…
Moderating content in social media platforms is a formidable challenge due to the unprecedented scale of such systems, which typically handle billions of posts per day. Some of the largest platforms such as Facebook blend machine learning…
Social media platforms, especially Facebook parenting groups, have long been used as informal support networks for mothers seeking advice and reassurance. However, growing concerns about social judgment, privacy exposure, and unreliable…
World leaders have been increasingly using social media platforms as a tool for political communication. However, despite the growing research on governmental accounts on social media, virtually nothing is known about interactions among…
Social media platforms increasingly rely on crowdsourced moderation systems like Community Notes to combat misinformation at scale. However, these systems face challenges from rater bias and potential manipulation, which may undermine their…
Online abuse is becoming an increasingly prevalent issue in modern-day society, with 41 percent of Americans having experienced online harassment in some capacity in 2021. People who identify as women, in particular, can be subjected to a…
The proliferation of social media platforms and online communities has inadvertently catalyzed the spread of cyberbullying, hate speech, and other forms of online toxicity, making the effective governance of such harm a critical societal…
The boom in social media with regard to producing and consuming information simultaneously implies the crucial role of online user influence in determining content popularity. In particular, understanding behavior variations between the…
Social media have quickly become a prevalent channel to access information, spread ideas, and influence opinions. However, it has been suggested that social and algorithmic filtering may cause exposure to less diverse points of view, and…
Recent advances in generative AI, such as ChatGPT, have transformed access to information in education, knowledge-seeking, and everyday decision-making. However, in many developing regions, access remains a challenge due to the persistent…
We present Moderator, a policy-based model management system that allows administrators to specify fine-grained content moderation policies and modify the weights of a text-to-image (TTI) model to make it significantly more challenging for…