Related papers: One Style Does Not Regulate All: Moderation Practi…
The deployment of AI-assisted development tools in compliance-relevant, large-scale industrial environments represents significant gaps in academic literature, despite growing industry adoption. We report on the industrial deployment of…
With the growth of social media and large language models, content moderation has become crucial. Many existing datasets lack adequate representation of different groups, resulting in unreliable assessments. To tackle this, we propose a…
The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…
Volunteer moderators play a crucial role in sustaining online dialogue, but they often disagree about what should or should not be allowed. In this paper, we study the complexity of content moderation with a focus on disagreements between…
The spread of toxic content on online platforms presents complex challenges that call for both theoretical insight and practical tools to test intervention strategies. In this novel research paper, we introduce a simulation-based framework…
We investigate the collective behavior of a globalized society under the influence of endogenous mass media trends. The mass media trend is a global field corresponding to the statistical mode of the states of the agents in the system. The…
This paper investigates the effectiveness of TikTok's enforcement mechanisms for limiting the exposure of harmful content to youth accounts. We collect over 7000 videos, classify them as harmful vs not-harmful, and then simulate…
Mobile phones, as simultaneously personal and shared technologies, complicate how partners manage digital privacy in intimate relationships. While prior research has examined device-access practices, explicit privacy-rule negotiation, and…
Social media platforms are often criticized for fostering antisocial behavior rather than prosocial behavior. Yet, testing interventions to encourage prosocial dispositions, such as open-mindedness, has been hindered by researchers' limited…
As more people flock to social media to connect with others and form virtual communities, it is important to research how members of these groups interact to understand human behavior on the Web. In response to an increase in hate speech,…
Content moderation is a central mechanism through which platforms attempt to balance user engagement with community governance. Yet existing research has largely treated moderation as a uniform intervention, overlooking how moderator…
TikTok has seen exponential growth as a platform, fuelled by the success of its proprietary recommender algorithm which serves tailored content to every user - though not without controversy. Users complain of their content being unfairly…
On social media, the boundaries between people's private and public lives often blur. The need to navigate both roles, which are governed by distinct norms, impacts how individuals conduct themselves online, and presents methodological…
Lightweight fine-tuning techniques and the rise of 'open' AI model marketplaces have enabled individuals to easily build and release generative models. Yet, this accessibility also raises risks, including the production of harmful and…
Internet users highly rely on and trust web search engines, such as Google, to find relevant information online. However, scholars have documented numerous biases and inaccuracies in search outputs. To improve the quality of search results,…
How governments and Internet companies regulate user data on social media attracts public attention. This study tried to answer two questions: What kind of countries send more requests for Facebook user data? What kind of countries get more…
Reddit is in the minority of mainstream social platforms that permit posting content that may be considered to be at the edge of what is permissible, including so-called Not Safe For Work (NSFW) content. However, NSFW is becoming more…
In this position paper, we discuss the paradigm shift that moves away from parental mediation approaches toward collaborative approaches to promote adolescents' online safety. We present empirical studies that highlight the limitations of…
Online hate speech is associated with substantial social harms, yet it remains unclear how consistently platforms enforce hate speech policies or whether enforcement is feasible at scale. We address these questions through a global audit of…
We present an exploration of cultural norms surrounding online disclosure of information about one's interpersonal relationships (such as information about family members, colleagues, friends, or lovers) on Twitter. The literature…